Moving Muscle  Reviews 

24
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great workers, friendly, and polite. Would definitely hire again. They showed up on time with moving carts ready to work.

Rated 5 out of 5 stars

I have moved (and hired) 5 movers this year alone & moved to 8 states. Gavin & Steven were one of the absolute BEST I’ve had!! The cross country moving company before them had ruined nearly everything... See more

Company replied

Rated 5 out of 5 stars

I would strongly endorse Moving Muscle for any moving job. I like the way the company communicated before the moving date to confirm Date/Time of move, etc. Sam and Jesse called me 30 minutes before a... See more

Rated 5 out of 5 stars

I called Moving Muscle for a quote to move a family member from Raleigh to Charlotte, they were so helpful with providing me all the information I needed. Their office staff is very knowledgeable and... See more

Company details

  1. Moving Company
  2. also in
  3. Home Help Service

Written by the company

On-Demand Moving Labor! We offer local movers, hourly moving labor, and load/unload U-Haul, Penske, POD, Budget trucks and more! Book in under 2 minutes, no hidden fees or quotes, just simple flat rates! All helpers are experienced, hard working young professionals that love working out and helping others!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(24)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great workers

Great workers, friendly, and polite. Would definitely hire again. They showed up on time with moving carts ready to work.

August 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

HIGHLY RECOMMEND THIS COMPANY

Caleb and Braden were our movers and they were FANTASTIC! Truly went above and beyond for us. We could not have moved in without them. I cannot say enough amazing things about this duo. From start to finish, they were professional, efficient, respectful, and genuinely kind. They showed up on time, came prepared, and immediately put us at ease during what is normally one of the most stressful experiences.

They handled everything with care — furniture, fragile items, boxes, you name it — and treated our home and belongings like they were their own. Nothing was rushed, nothing was damaged, and they worked incredibly fast while still being extremely thorough. The teamwork and communication among them was impressive to watch.

What truly set them apart was their attitude. Both of them were polite, positive, and willing to go above and beyond. They checked in often, asked thoughtful questions, and made sure everything was placed exactly where we wanted it. Not once did we feel like an inconvenience or “just another job.”

If you’re on the fence about hiring movers, stop looking and book these guys immediately. They are worth every single penny and then some. Moving is stressful — these two made it seamless, smooth, and honestly pleasant, which I didn’t think was possible.

We would recommend them 1000% and will absolutely use them again for any future moves.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Mason, Tyler, and Lucas from Moving Muscle today, and I couldn’t be more impressed. From the moment they arrived, they were courteous, friendly, and ready to get to work. They were incredibly helpful and hard working throughout the entire move, handling everything with care and a positive attitude.

All of these young men were not only efficient and focused, but also very easy to work with—always agreeable and respectful. They made what could have been a stressful day go smoothly, and it was clear they all takes pride in doing a job well.

I highly recommend Mason, Tyler, and Lucas from Moving Muscle. If you're looking for a reliable and professional team, they are it!

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

The gentleman that came were amazing

The gentleman that came were amazing. They were fast and efficient, to the point where a job is thought was going to take most of the time I paid for, they got it done in half the time. I really appreciate the work they did. I'd got as far to say even if the price of these guys go up I will happily pay.

July 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I called Moving Muscle for a quote to…

I called Moving Muscle for a quote to move a family member from Raleigh to Charlotte, they were so helpful with providing me all the information I needed. Their office staff is very knowledgeable and easy to work with and when the time come I will be calling them to book any and all moves I have or need.

February 4, 2025
Unprompted review
Rated 1 out of 5 stars

RUN AWAY from this company

RUN AWAY from this company. We booked them through uhaul in March for a move and they were terrible. Booked 2 guys and one showed up an hour late with no notice. They had zero experience or idea what they were doing. Didn’t wrap any of our furniture, didn’t remove drawers from dressers, no clue what to do. My husband and I had to move a lot of the furniture ourselves the first hour while we waited for the other guy to show up and that’s only the beginning. They brought my daughter’s brand new dresser downstairs and the drawers fell out and broke and they also broke our floor. They texted pictures to their boss Jordan at that time (they told us they were and we saw them do it). Then it came time to move a brand new fridge out. These guys had no clue how to muve appliances even with the dolly. I told them we had to remove the fridge doors first but they insisted they would get it out the door even though they didn’t measure either. They got the fridge to the doorway and shocker it didn’t fit. So they propped it up on the back corner and broke the wheel and then BROKE MORE OF MY FLOOR. Again, they took photos and sent to their boss Jordan to notify him. Fast forward, they finished loading the truck, did NOT secure anything and just piled what they could into the back. Again, they took photos of the truck loaded to send to Jordan that the job was complete. When we got to our new house and opened the truck EVERYTHING was broken. I’m talking they put all our wall apart, canvases, mirrors etc. on the floor of the truck then threw the couches on top, so all my photos broken, mirrors shattered. We had one of those standing tool chests with the. Roll out drawers, brand. Ew, they shoved it in at the end and didn’t secure it so the top half fell over and damaged our brand new fridge, couches, dining room table, bar stools. One of our shelving units was split into 10 pieces and fell right out of the truck. I had purchased insurance through uhaul and this company to cover damage. When I filed a claim uhaul said it was denied because this company wouldn’t respond to any calls, emails or send photos to them. All I have are the photos of the broken items and flooring and they won’t use it. I’ve reached out to moving muscle NUEMROUS times through phone, email, text, you name it. My attorney also has reached out. The only response we got was from JORDAN who said he would contact uhaul and get this figured out for us but instead he didn’t and hasn’t responded to either of us. And good luck trying to get someone to answer the phone there. I’ve filed a complaint with the BBB as well. We have over $7,000 worth of damage to all of our stuff, and we can’t even get a call back. Save yourself the trouble, don’t bother with the insurance and RUN far away from this company.

March 30, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I would strongly endorse Moving Muscle…

I would strongly endorse Moving Muscle for any moving job. I like the way the company communicated before the moving date to confirm Date/Time of move, etc. Sam and Jesse called me 30 minutes before arrival time to let me know they were on their way. They arrived on time and worked hard to get my furniture moved without damage. They were courteous and professional and went above and beyond! THANK YOU, MOVING MUSCLE!!!!

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

The best help I could have hired!

These guys were the best help I could have hired. They were very efficient and professional. They were on time and did a great job throughout the loading. I highly recommend this team of movers. You will be highly satisfied .

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

Gavin and Joshua were fantastic! Super helpful, arrived on time, moved quickly, eager to help and were careful with our belongings!!! Highly recommend!

June 12, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent experience

Both helpers, Melvin and Isaac were polite, courteous and respectful. They did an excellent job of moving me. I would definitely recommend this company.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service and Great Staff

We booked Moving Muscle through UHaul, they were great. The movers, Alex, Ethan, and Santi were perfect. They got everything done in a timely manner and were safe with everything. Good College kids with great work ethic!

March 6, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Guys were fantastic!

Guys were fantastic! Very motivated and focused on tasks at hand.

October 21, 2023
Unprompted review
Moving Muscle  logo

Reply from Moving Muscle

Hey Sonja & Terry! :) Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our team to be fantastic, motivated, and focused on the tasks at hand.

Here at Moving Muscle we strive to provide exceptional service, and it's incredibly rewarding to know that our team's dedication made a positive impact on your experience. Your feedback is a great source of motivation for us to continue delivering the high-quality service our customers deserve. We truly value your input.

Thank you again for choosing Moving Muscle. We appreciate your trust and look forward to serving you again in the future!:)

Rated 5 out of 5 stars

Great moving experience

This company was the best choice for moving long distance. The staff is friendly & very responsive too. The movers were on time & got everything packed up with time to spare also. Highly recommend them if you’re in the Charlotte area.

September 16, 2023
Unprompted review
Moving Muscle  logo

Reply from Moving Muscle

Thank you for taking the time to share your experience with Moving Muscle! We're thrilled to hear that we were the best choice for your long-distance move. :)

Our team takes pride in being friendly and responsive, and we're delighted that you found our staff to be just that. Punctuality is crucial, and we're pleased to know that our movers arrived on time and efficiently packed everything up, providing you with time to spare.

Your recommendation means the world to us, and we are grateful for the opportunity to have been a part of your move in the Charlotte area. If you ever need assistance in the future or have any additional feedback, please don't hesitate to reach out.

Wishing you all the best in your new space, and thank you for choosing Moving Muscle! :)

Rated 1 out of 5 stars

I didn’t mind so much that they were 2…

I didn’t mind so much that they were 2 hours late since they called. But they told me they couldn’t fit everything in the POD which was not true. Unfortunately I did not micromanage them as there were large gaps of space left. We actually went and rearranged things and not only were we able to fit the washer and dryer, but a nightstand, box spring and mattress along with several other items. Then they left several dents in the wall. I messaged the person I was in contact with on Saturday but received no response regarding the damages. I was hoping to use the same company to unload in a few weeks but definitely will not use them again.

October 28, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look