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Fluently - AI English Tutor Reviews 1,448

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,264 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the app and its user experience, finding it easy to use and effective for improving their English speaking skills. Many appreciate the AI tutor, describing it as supportive, patient, and helpful for grammar, pronunciation, and vocabulary. People enjoy the real-time feedback and the ability to practice anytime, feeling comfortable and unjudged during conversations. However, some customers were not happy with the customer service, mentioning issues with refund requests and technical problems with subscriptions not activating. A few other people also felt that the app did not always correct mistakes effectively or save learned words and phrases for review. Additionally, some found the AI assistant repetitive and limited in topics, occasionally misunderstanding conversations.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the convenience of practicing... See more

Application

People report positive experiences with the app. Many customers praise its effectiveness in improving... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence. Many reviewers appreciate the AI tutor's ability... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the tutors for their patience,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m really enjoying Fluently! It’s such an easy way to practice speaking more often. I love that I don't feel judged at all since it’s an AI tutor, which encourages me to be fully myself. I think havi... See more

Company replied

Rated 5 out of 5 stars

By far, this is the best investment in 2026 for me. English is my 2nd language. I’ve been living and work in an English speaking country for over a decade. I’ve always wanted to learn to be more arti... See more

Company replied

Rated 5 out of 5 stars

It is easy and user-friendly. You don’t need to remember to open the platform proactively, because you receive a call from your AI assistant and only need to talk to her. The topics depend on you, and... See more

Company replied

Rated 5 out of 5 stars

The availability of an AI tutor 24/7 is helpful. I can practice English anytime. I appreciate the feedback after a session. The opportunity to hear myself is great. It makes me see my mistakes in Engl... See more

Company replied


Company details

  1. #4 of 6 best companies in English Language Instructor
  2. #4 of 8 best companies in English Language School
  3. #4 of 11 best companies in Language Course Provider
  4. #2 of 13 best companies in Learning Center
  5. #28 of 344 best companies in Software Company

About Fluently - AI English Tutor

Written by the company

Fluently app is an AI English tutor, it is 20x cheaper the human one and available 24/7 for English speaking practice!

Most English learning apps are built for beginners and don’t help you improve speaking skills.

With Fluently, you get:
✅ Unlimited real-world speaking practice
✅ A personalized learning plan
✅ Free English level testing and progress tracking
✅ Real progress in English speaking skills

Try Fluently and move beyond “knowing English” to actually speaking it with confidence!

Take the assessment today and get your personalized plan.

Start the test


Contact info

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Improve your English speaking skills

Complete free 4-min English assessment and get your personal plan

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Misleading refund policy

Misleading refund policy. The Fluently app advertises a 30-day refund policy, which was a key reason I felt comfortable subscribing. When I requested a refund well within that window, I was bounced back and forth: Google Play declined the refund and told me to contact the developer, while the developer replied that they cannot process refunds for Google Play purchases and that it must go through Google.
The result is that the 30-day refund policy displayed inside the app is effectively meaningless for users who subscribe through Google Play. If Fluently wants to advertise this guarantee, they should either honor it directly or be transparent that it only applies to subscriptions made through their website.

May 13, 2026
Unprompted review
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you for sharing this feedback. We are sorry that the refund process felt unclear and frustrating.

We would like to clarify one important point as precisely as possible: our 30 day refund guarantee applies to subscriptions purchased directly on our website. For subscriptions purchased through Google Play or the Apple App Store, billing and refunds are handled by the store under its own policy, and we cannot override that process from our side.

This is the same distinction we aim to communicate consistently across all customer touchpoints, including our website, the app, the Help Center, support replies, and our public review responses. Clear communication on billing and refunds is extremely important to us.

If you saw any wording inside the product or in our materials that could reasonably suggest that the website refund guarantee also applies to Google Play subscriptions, we would be very grateful if you shared that specific example with us. We would review it as a priority, because if any part of our messaging is ambiguous, we want to correct it quickly.

If you contact us with the exact wording or screenshot that created this impression, we will investigate it promptly.

Rated 5 out of 5 stars

Is great to have direct and on the spot…

Is great to have direct and on the spot feedback

May 13, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you, Gina. Direct, in the moment feedback is one of the most valuable parts of Fluently, and we are glad it stands out in your experience.

Rated 5 out of 5 stars

Best app ever

May 12, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you, Evelyn. We are delighted to hear that Fluently stands out so strongly for you.

Rated 5 out of 5 stars

This app let me train with my englis

This app let me train with my englis, i need to use it for my work

May 13, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you, Elis. It is great to know the app is helping you practice the English you need for work.

Rated 5 out of 5 stars

Just amazing

Just amazing! Best english app ever

May 12, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you, Nick. We truly appreciate such a strong recommendation.

Rated 5 out of 5 stars

It’s so great that I can practice my…

It’s so great that I can practice my English anytime and the AI will suggest the correct wording which is my favourite part.

May 12, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you. Being able to practice anytime and get better wording in the moment is one of the most valuable parts of the Fluently experience.

Rated 5 out of 5 stars

This is amazing!

This is an amazing way to improve my English language skills

May 12, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you, Francisco. We are pleased to know the app is helping you improve your English in a practical and effective way.

Rated 5 out of 5 stars

A tutor AI

A tutor AI, that fits as a personnel teacher and a friend for chitchat.

May 11, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you for your review. We are pleased to know the tutor feels both supportive for learning and natural enough for comfortable conversation.

Rated 5 out of 5 stars

Issue solved!

They quickly solved my issue. Thank you!

May 11, 2026
Unprompted review
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you for the feedback. We do not agree with this description.

Fluently’s five star reviews are written by real users. Fluently is a serious speaking practice product built around AI conversation, real time correction, full transcripts, and structured feedback after each session. We understand that this format may not be the right fit for every learner.

That is precisely why, for subscriptions purchased directly on our website, the latest payment is covered by our unconditional 30 day full refund guarantee from the subscription start date. For subscriptions purchased through the App Store or Google Play, refunds are managed under the store’s own policy.

As for auto renewal, Fluently is a standard subscription service that remains active until it is canceled. The subscription terms, including auto renewal, are clearly presented and accepted at checkout.

If you would like us to review your case, please contact support@getfluently.app and we will be glad to help.

Rated 5 out of 5 stars

Good

Really useful for fluent practicing.

May 11, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you, Damien. It is great to know the experience feels genuinely useful for building speaking fluency.

Rated 5 out of 5 stars

All corrections are awesome

All corrections are awesome. I love Kyle more than real friends 😂

May 10, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you, Murat. That is a memorable compliment. We are very glad the corrections feel so valuable.

Rated 5 out of 5 stars
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you, Pop. We appreciate it. Fluently is built to make English practice feel practical, natural, and easy to return to.

Rated 5 out of 5 stars

Great app

Great app! This app provide me quite real conversation like actual person.

May 10, 2026
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you, Yuki. It is especially good to hear that the conversation feels close to speaking with a real person.

Rated 5 out of 5 stars

Refund

Hi. Great app. By the way after 3 days I decided to cancel subscription through google play. When will you refund?

May 8, 2026
Unprompted review
Fluently - AI English Tutor logo

Reply from Fluently - AI English Tutor

Thank you for your five star review. If you canceled through Google Play, that stops future renewals. Refunds for Google Play purchases are handled by Google under its own policy, so the request needs to be submitted through your Google Play account. If you need any help, please contact support@getfluently.app and we will be glad to assist you.

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