Almost all of their advertising states there is no charge until you select and purchase a product. This is entirely false. There are undisclosed membership fees they will charge you as soon as you add... See more
Company replied
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See what reviewers are saying
AmRx and Zealthy are reputable online pharmacy and support that you can trust! Professional interaction and quick replies from a medical team to help reach weight loss goals. I am enjoying being on co... See more
Company replied
I cancelled my membership & asked for my card information & account to be deleted, the next day, they charged me for a supplement. I called multiple times, wrote to them multiple times requesting a re... See more
Company replied
This site is a scam like many others. Just writing to make sure everyone knows it. I like many others ordered a medication, it was never delivered, they said they can't deliver to my state AFTER they... See more
Company replied
2.1
Poor
30 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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would give 0 stars if i could
would give 0 stars if i could, absolute scammers do not go with these people for any reason, they charged me $329 for medication AFTER i canceled my membership the same day i paid the $39 for it and then they charged me for the medication anyways and there is absolutely no proof that said medication is coming and nobody will get back to me i have emailed them 4 times now and messaged my “care provider” 5 times i want my freaking money back immediately this is RIDICULOUS
April 11, 2026
Unprompted review
Reply from Getamrx
Hello Brook! Thank you for reaching out. I am truly sorry to hear that you have been charged for an order with us after you canceled. This should not happen, and I want to review your account right away. Please feel free to email support@getamrx.com with the Subject line "Trustpilot - For Lydia". I will do everything I can to help you. Thank you!
Reply from Getamrx
Hello Krystal! We are so thrilled to hear that you are having such a good experience. We understand how important it is to get a fast delivery, and we are happy to hear we hit that goal with you. We also love hearing that our team is getting back to you quickly. That is definitely our goal!
We are all excited to be alongside you on YOUR journey, Krystal, and we wish you all the best!
It has been easy so far
It has been easy so far.
The cost is still a lot as I live on social security.
I'm thinking about changing to the trizepitide. Mabey ill see if I can switch.
April 12, 2026
Reply from Getamrx
Hello Tina! Here at AMRx we completely understand wanting to have the best medication that works for your body and your checkbook. We would love to go over what options would work best for you! Please feel free to call our team at 1(585) 875 5822, message us in your account, or email us at support@getamrx.com. We look forward to helping you achieve your goal!
AmRx and Zealthy are reputable online pharmacies and support
AmRx and Zealthy are reputable online pharmacy and support that you can trust! Professional interaction and quick replies from a medical team to help reach weight loss goals. I am enjoying being on compound semiglutide!
April 10, 2026
Reply from Getamrx
Thank you so much for your kind, helpful feedback, Vera. We truly appreciate you taking the time out of your day to write about your experience. We truly appreciate getting feedback so we know where we are shining bright and where we could use a little more buffing. We are so excited to be alongside you on YOUR journey, and we wish you nothing but the best!
Just wondering when my prescription…
Just wondering when my prescription will be sent to me?
April 8, 2026
Reply from Getamrx
Hello Sherry! We completely understand wanting more information about your next order, and our team is happy to help. Please feel free to send us a message through your account, email us at support@amrx.com, or call us at (585) 875-5822. We look forward to hearing from you!
Worst experience ever
I didn't even press the button to confirm to pay for the membership because I just noticed you have to pay extra for the actual prescription, but they charged me, after that I sent an email to ask for a refund and cancel but they tried to convince me use their services, I said "please cancel and refund or otherwise this means is a scam and I'll need to report your website", didn't hear from them again and the next day another $40 from my account dissappeared but no register of the transacción, is very strange, so I had to cancel my card and request a new one, very very bad experience even if you're just browsing do not put your card info cause they will stole your money even if you don't approve!!! Edit: they replied saying they don't charge unless I approve but they charged me again when I was canceling the membership, how? I don't know but they did. I'm not going to lose more time in this, I already sent an email and after ask to cancel (which I had to send do myself) no reply back. I found the way to cancel myself then they refund me one of the charges but no the other one. I had to request a new card cause I was afraid to be charged again.
March 29, 2026
Unprompted review
Reply from Getamrx
Hello Diana! I am truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how concerning unexpected charges can feel, and we want to clarify a few important details.
During checkout, we clearly communicate multiple times that there is a $39 charge to begin your membership. This requires active confirmation before any payment is processed. We only receive your card information when it is directly submitted by you during this process—we do not have the ability to access or charge payment methods without your authorization.
You do pay a monthly weight loss membership fee to maintain access to a licensed Provider and a dedicated Weight Loss Coach. This also includes our team coordinating with the pharmacy and, if requested, working directly with your insurance provider.
If your insurance does not cover your prescription, we provide alternative options. This includes non-GLP medications at no additional cost with your membership, or GLP medications available for an additional fee.
Regarding your concerns about additional charges, we would take this very seriously and want to investigate further. Please feel free to call us at 1(585) 875 5822, email us support@amrx.com (Subject line: Trustpilot-Lydia" or message us directly inside your account. We are dedicated to resolving this issue with you directly!
Hidden fees, predatory processes
Almost all of their advertising states there is no charge until you select and purchase a product. This is entirely false. There are undisclosed membership fees they will charge you as soon as you add a payment method, which you are required to do before answering any questionnaires about what products may work for you. They will charge you even if you don't medically qualify for their products. They say it's their "policy", and it's not refundable. Don't bother trying to contact any customer service representative as they will all respond with cookie-cutter copy and paste responses without researching or addressing your issue. They don't escalate concerns when asked. This company could not be more shady or predatory on people who are desperate to begin with. I am beyond disgusted by my experience with AM Rx.
March 21, 2026
Unprompted review
Reply from Getamrx
Hello Ferran! I am really sorry to hear about your experience and appreciate you taking the time to share your feedback. We want to clarify a few important points to ensure accurate information for others reading this.
During checkout, we clearly disclose multiple times that there is a $39 charge to begin your membership. This is not hidden, and users must acknowledge this before proceeding.
You do pay a monthly weight loss membership fee to maintain access to a licensed Provider and a dedicated Care Team. This membership also includes coordination with the pharmacy and, if requested, we will work directly with your insurance provider.
If your insurance does not cover your prescription, we offer alternatives. This includes non-GLP medications, which are included at no additional cost with your membership, or GLP medications, which are available for an additional fee.
We strive to provide responsive and helpful support, and we’re sorry if that wasn’t your experience. We’d genuinely like the opportunity to review your case and make things right.
Please reach out to us directly by calling 1 (585) 875-5822, messaging us directly in your account, or by emailing support@getamrx.com. We’re here to help and would appreciate the chance to assist you further.
I wish you could put negative stars
I wish you could put negative stars! This is a whole SCAM!! Do not trust these people. I ordered on March 9 and funds were taken out that day. After a week I began looking for updates. Website was crashed. Customer service told me the prescription was written and otw to pharmacy. Days go by, no update, I call back…now they tell me I’m sorry but the pharmacy didn’t have the medication we are prioritizing it and sending it to a different doctor for another prescription to send to another pharmacy?! Another week goes by I’m still getting the same update “we have escalated it to the pharmacy and you’ll be notified as soon as it ships. I finally said enough on March 25 and said cancel it, I want a refund I’m ordering from a more reputable company. She says ok she’s putting in the refund. Two days later the package arrives at my house they just left it, I didn’t accept it, and I call and they have the nerve to tell me “I’m sorry but once the medication is delivered we can’t give a refund.” This is the biggest scam.
March 27, 2026
Unprompted review
Reply from Getamrx
Hello Julie! I am truly saddened to read your review and hear that you did not have the experience that we expect you to. I want to review your account right away to find out what the delay was in providing you with an update. Our team does its best to respond to all contacts within 1-2 business days. I can also see if we have any additional options. Typically, per our terms of use, we are unable to refund an order once it has been filled with the pharmacy, has tracking, and or has shipped.
For additional help, please feel free to email support@getamrx.com with the subject line "Trustpilot - Lydia". I will do everything that I can to assist you.
Company is a scam!!
Company is a scam!!! Took money without ever sending product
March 30, 2026
Unprompted review
Reply from Getamrx
Hello Stephanie! I am truly sorry to hear that you have yet to receive your order. I understand your concern and would love to help! Please email me directly at support@amrx.com with the subject line "Trustpilot - Lydia". I look forward to helping you!
I had a few questions before starting…
I had a few questions before starting and their support team responded clearly and professionally. that gave me confidence to move forward. Overall a positive experience.
March 12, 2026
Unprompted review
Reply from Getamrx
Hello Amber! I’m so happy to read your review. I completely understand how important it is to have all your questions answered before starting a program, and I’m glad our team was able to help answer those questions for you!
If there’s ever anything we can help with, please feel free to call 1 (585) 875-5822, message us through your account, or email support@amrx.com. Our team is always here and happy to help!
What I liked most about GetAMRx is how…
What I liked most about GetAMRx is how easy they made everything. The consultation proces was quick, and I got proper guidance without needing to visit a clinic. Really helpful service.
March 16, 2026
Unprompted review
Reply from Getamrx
Hello Jean! Thank you so much for taking the time out of your day to write a kind review about how using AMRx has been for you. I am so happy to hear that everything has been so smooth and that you are having a great experience working with our team. We are all excited to be alongside you as you achieve your goal!
Wouldn't recommend, they charge before you get into the…
They charge before you get into the site, and then stick it to you. No chance of refund
March 24, 2026
Unprompted review
Reply from Getamrx
Hello Lee! Thank you for reaching out. You do pay a monthly weight loss membership fee, which gives you access to a provider and a weight loss coach. It also includes our assistance in working with the pharmacy and, if requested, your insurance. If your insurance does not cover your prescription, we can prescribe a non-GLP medication at no additional cost with your membership, or a GLP medication for an additional fee.
During the signup process, we provide details about what you are signing up for and how the program works. For further assistance, please feel free to email support@amrx.com or call 1 (585) 875-5822. Our team would be happy to help.
This site is a scam like many others
This site is a scam like many others. Just writing to make sure everyone knows it. I like many others ordered a medication, it was never delivered, they said they can't deliver to my state AFTER they approved the medication then said the membership was what I paid for and can't refund me - What?? Insane. I don't know how this is a website that is still up and running on google etc. Stay away.
March 10, 2026
Unprompted review
Reply from Getamrx
Hello Roman, I'm truly sorry to hear that you're not having the best experience, and I understand that you need help. I would like to review your account to explore the options available, especially since we are unable to ship to your state.
Currently, we ship to all states, which raises some concerns for me. Please email me directly at support@amrx.com using the subject line "Trustpilot - Lydia." I am committed to helping you resolve this issue. Thank you!
Fraudulent Company
I cancelled my membership & asked for my card information & account to be deleted, the next day, they charged me for a supplement. I called multiple times, wrote to them multiple times requesting a refund, each person (Jeff, Jameel, and another female) and they all promised to cancel my order & refund me. They didn’t refund me at all, instead they are shipping me the items I no longer want/need. I called to ask for a manager & the lady said there went any managers, I asked for a supervisor, they don’t have any either. This company is full of scams & terrible scam artist. They start stuttering when you get on the about their fraudulent activities! Am Rx suck!
March 13, 2026
Unprompted review
Reply from Getamrx
Hello Brianna! I am truly sorry to hear about your experience with our services. Unfortunately, our team cannot cancel your membership on your behalf; you will need to do this yourself in the "My Profile" section. You can visit the following link: https://app.getamrx.com/patient-portal/manage-memberships/11227687902
Regarding your order, once it is placed, it is automatically sent to the pharmacy for fulfillment. However, our team will do everything possible to cancel the order before it ships. I would like to review your account to ensure everything was handled correctly on our end.
Please email me directly at support@amrx.com, using the subject line "Trustpilot - Lydia." I am committed to helping you resolve this issue. Thank you!
I firmly believe this site is a scam
I firmly believe this site is a scam. I was a customer for less than three hours, during which time I was charged three separate times. It was also extremely difficult to reach a live representative, even though I was attempting to cancel both my order and membership due to concerns about transparency.
For example, the company’s own fraud‑related webpage instructs customers to contact, but that email address is no longer valid. When I finally reached a representative, I requested a written transcript of our conversation because I was repeatedly told that a pharmacist had already worked on my prescription—even though the company’s website clearly stated it had only been “ordered” on 4/11/26 and would take approximately 25 days to ship.
Considering the nature of the services involved, these inconsistencies and communication difficulties are highly concerning and unprofessional.
March 11, 2026
Unprompted review
Reply from Getamrx
Hello CNF! Thank you for reaching out regarding your AMRx experience. I am first very sorry to hear that you have had a hard time getting a hold of our team. We have care coordinators available to help you via phone, email, and messages. You can find out contact information here: https://getamrx.com/contact-us
I would like to review these charges right away and come up with a resolution on this issue. Please email me directly at support@amrx.com, using the subject line "Trustpilot - Lydia." I am committed to helping you resolve this issue. Thank you!
Do not buy anything through this place…
Do not buy anything through this place but I’ll tell you I threatened the police and filed a report and AMRx damn sure refunded my 560$ after I started threatening them lol
March 7, 2026
Unprompted review
Reply from Getamrx
Hello Megan! I was saddened to read your review and to learn that you’ve had a negative experience with our services. I would like to review your account immediately and help resolve any outstanding issues our team may have overlooked.
Please email me directly at support@amrx.com with the subject line "Trustpilot - Lydia." I am committed to assisting you in resolving this matter. Thank you!
Do not deal with this company they are…
Do not deal with this company they are the worst . I order this never received the meds and they took my money. Now trying to get my money back and they can seem to do it . Be warned do deal with this company !!!!!!
March 10, 2026
Unprompted review
Reply from Getamrx
Hello Kathryn! I completely understand your desire for a refund if you didn’t receive your order. I would like to thoroughly review your account to see what our team has done so far and the status of any claims made with the carrier, as they handle the delivery of your order.
Please feel free to email me directly at support@getamrx.com with the subject line "Trustpilot - Lydia." I will do everything I can to help resolve this issue for you. Thank you!
Product shipped after note from…
Product shipped after note from provider it would not unless account was reactivated. Script arrived within 72hrs of initial interaction with team even with cancellation and withdrawal prior to script approval.
March 2, 2026
Unprompted review
Reply from Getamrx
Hello Ben! If an order was placed prior to cancellation, then we can not guarantee the order can be canceled. I would like to review your account to help enusre that everything was taken properly on our end, and to ensure all options have been reviewed. Please feel free to email me directly. You can do so by emailing support@getamrx.com with the subject line "Trustpilot - Lydia". I look forward to your email and working 1x1 with you.
The dumbest people you will ever speak to
I have never dealt with such incompetent people who couldn’t even get me the medication i needed. I am currently taking 40 units and i switched over to amrx thinking I was going to save money right? WRONG. They took my money and gave me the wrong dosage, so I asked over and over if they could send me the right vial. For almost A WHOLE MONTH they kept saying “we’ll follow up with a provider to get you the correct dosage” guess what? They wanted to charge me for a new vial! It wasn’t my fault that the first provider couldn’t read to save their life and sent me the wrong dosage. The headache these people gave me wasn’t worth staying in the program. I cancelled my subscription before they can charge me. And you know what else? When I tried to cancel through customer service they kept arguing with me about not cancelling. They were incredibly rude! I ended up cancelling through the site which also kept giving me a hard time to cancel, I had to go through 8 pages of “are you sure you want to cancel? We’ll offer you xyz.” It makes you wonder why they are trying so hard to keep their patients. Maybe it’s because they’re scammers who are losing money. I ended up switching to Hers and immediately got approval for the CORRECT DOSAGE. How long did it take? Not even 6 hours. Do NOT use getamrx, they will rob you and lie to you about getting the right medication. Every single person I spoke to or dealt with needs to get fired and the company needs to get sued. Let me know when I can get into that lawsuit.
March 6, 2026
Unprompted review
Reply from Getamrx
Hello Emely! I am truly saddened and sorry to hear that this is the experience that you have had while using our weight loss program. I absolutely can not imagine the frustration and confusion this situation must have caused. I want to review your account right away to see where and who can improve to ensure that future patients do not have this same issue. I also want to help resolve any issues with you that have yet to be fixed.
Please email me directly at support@getamrx.com with the subject line "Trustpilot - Lydia". I look forward to your email and working 1x1 with you.
I went through this company and they…
I went through this company and they had charged me twice for the monthly membership I canceled my prescription they said they offer a refunds but they said they don't when I talk to somebody that said they won't refund my money so now I will have to go through my bank and do a fraud charge with them do not go through this company they have horrible service and you will not get what you need
March 6, 2026
Unprompted review
Reply from Getamrx
Hello Erika! I completely understand your concern with this double charge. I want to review your account and this refund request for you right away. Please email me directly at support@getamrx.com with the subject line "Trustpilot - Lydia". I look forward to your email and working 1x1 with you.
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