Official Gatwick Airport Parking Reviews 19,454

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 4,068 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the convenient locations and efficient service, highlighting the ease of the booking process and the smooth user experience. Many appreciate the quick transfers to the terminal and the straightforward procedures for dropping off and collecting vehicles, often noting the benefit of keeping their car keys. However, some customers also noted concerns regarding pricing, with some finding it expensive, especially for longer stays or when booking last minute. A few people mentioned issues with unclear signage leading to incorrect car parks or unexpected charges, and some experienced problems with late return fees or the condition of their car after valet services.

What people talk about most

Location

Clients share positive opinions on location, highlighting its convenience and proximity to terminals. Many... See more

Service

Reviewers mention positive feedback about service. Many customers praise the ease and speed of the service,... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as very easy and... See more

User experience

People report positive experiences with the user experience. Many customers find the service convenient and... See more

Price

Users describe ambiguous interactions with price. Many reviewers found the pricing reasonable, especially... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I value the ease and simplicity of parking in the short term car park, handing iver my car key and walking across the road and into the terminal building. The process takes 5 to 10 minutes from arriva... See more

Company replied

Rated 5 out of 5 stars

Very easy to book online and competitively priced based upon the location to the airport. Communication was excellent after booking and prior to arrival. Signage to valet parking very clear and greete... See more

Company replied

Rated 5 out of 5 stars

Easy to book parking forGatwick Airport short stay via the website, Easy to find a space. The car park is quite tight, like most carparks, they are not designed for modern bigger vehicles, so just be... See more

Company replied

Rated 5 out of 5 stars

This was such convenient and easy to use service - we didn’t have to wait long for the bus either side. Had to use the facilities when we returned late at night in the parking area which was very usef... See more

Company replied


Company details

  1. International Airport
  2. Parking Lot
  3. Public Parking Space
  4. Valet Parking Service

Written by the company

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 4 out of 5 stars

Convenient parking location

Nearest long term parking to departure. Safe, secure, covered and good value. Was concerned about finding location but its well sign posted and found easily via google maps. Thankfully it had several parking spaces at level 5 and 6.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book parking and easy to follow…

Easy to book parking and easy to follow the signs to a open car park. Buses are quick and drop you off with a few minutes walk to the terminal. You can stay in the bus if you have booked special assistance. Best of all you keep you car keys unlike other airport car parking.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Long stay car park north

This is a great option to us when flying from Gatwick. A shuttle bus runs about every 10 to 12 minutes. When driving into car park there is plenty of signage informing what parking areas which are available. Shuttle driver let's you know of the bus stops, and gives you plenty of time to get on and off the shuttle. Car park is clean and safe. Motorway is with 10 minutes.

April 26, 2026
Unprompted review
Rated 4 out of 5 stars

Good on site parking at Gatwick

Good on site parking at Gatwick. Just be aware that to get to the Car Park you need to head to the North Terminal not the South, It is not well signed when initially arriving at Gatwick from the Motorway

April 18, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to book easy to find

Easy to book. Location good with good shuttle bus.
Costs OK

April 18, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear SP

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to being easy to book and in a good location with a good shuttle bus service, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Excellent service, beware slightly confusing signage

Really like using this service. This year, as it seems others did, I missed the signs somehow and looped back through the drop off area. With the extra strange cones everywhere there seems to be one or 2 signs missing, causing confusion on approach. Apart from that truly excellent service.

April 17, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Mark

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to the excellent service and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy booking and good price for on-site…

Easy booking and good price for on-site airport parking. Staff professional, courteous and helpful.

April 25, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Peter

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to being easy to book and a good price with professional and courteous staff, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

I was delighted that I was able to…

I was delighted that I was able to change this booking - made necessary by having broken my foot and being unable to fly, as had been arranged. I already loved the Valet parking experience and this flexibility to make a change was an unexpected bonus! Highly recommend this excellent service!

May 5, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Michelle

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to being able to amend the booking due to unforeseen circumstances and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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