Furniturecreative Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

Written by the company

Our established business with over 15 years experience making and selling our upholstered bespoke beds and more furniture.we pride ourselves on the quality we provide as well as the hard work we put into making our customers happy and fulfilled with there purchase. All our furniture is hand made directly by us using only the best quality materials and all for a great price. we deliver all over the UK.


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4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

After sales service excellent!

Bought a King size bed which is easily customised to whatever fabric and design you choose. Took about 3 weeks for delivery. Couldnt find any instructions but my husband put it together easily. All bolts and a spanner provided.
The overall design was a bit different to the picture on the website but after a quick Whatsapp message and a few pictures to the company they were more than happy to send a brand new custom headboard and footboard. Arrived within a week. Couldnt ask for more.The replacement is just as described. Quality great for the excellent price.More than happy. Especially with the after sales service. Thank you!

April 22, 2026
Unprompted review
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Reply from Furniturecreative

Thank you very much for your appreciation and 5 Star Feedback. Also please accept our apology for the inconvenience caused in custom design, it never happened before. But we are working on improving this. Regarding 3 weeks, it was hold on your request. otherwise we normally deliver every order in 3 to 5 working days. Happy to serve you soon again.

Rated 5 out of 5 stars

Outstanding service!

This is my 4th time I have used furniture creative amazing service quick and fast delivery. I have also recommended the company to family and friends. Hope to deal with you again. Thanks for the service provided!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

"I recently purchased a bed from…

"I recently purchased a bed from furniture creative and I couldn’t be happier. The website was easy to navigate, and the bed arrived exactly when promised. The build quality is excellent—very sturdy and looks even better in person than online. I’ve had the best night's sleep in years. Highly recommend

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

"The entire shopping process with…

"The entire shopping process with Furniture Creative was seamless. From the easy-to-navigate website to the excellent communication throughout the delivery, everything was handled professionally. I especially appreciated that they held onto my order until my home restoration was complete. The delivery team was punctual and even offered assembly, which was done in no time. Great service and beautiful bed

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and helpful team

Great communication and helpful team
"I had a few questions about the dimensions before ordering, and the customer service team was extremely helpful and polite. They kept me updated throughout the entire shipping process, and the delivery was seamless. It’s rare to find such a high level of care for customers these days. 5 stars!"

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Buying furniture online can be…

Buying furniture online can be nerve-wracking, but the team at Furniture Creative made it so easy. I had a few questions about the dimensions before ordering, and their customer service team was incredibly helpful and quick to respond. They kept me updated on my delivery every step of the way. Great communication and a very professional company

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Very good quality beds! Fast service as wanted them last minute and fitted the beds within an hour. Highly recommend

January 17, 2026
Unprompted review

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