While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They cancelled my recent event saying a refund would come. It hasn't, despite emails. Nobody answers emails or the phone. Terrible customer service.

Rated 1 out of 5 stars

I hosted an event and have had terrible customer service. I haven't had my payout, despite my account settings saying 'paid'. Phones are never answered and emails are ignored. Also as a host, you don'... See more

Rated 1 out of 5 stars

Bad customer service. They took my money for the unlimited talks, and when my code didn't work, I didn't get a response from any of my emails, or anyone answer when I called multiple times! Also t... See more

Company replied

Rated 1 out of 5 stars

something is wrong on trustpilot site as my reviews are being erroneously marked as five stars I published a funzing experience sometime it did not get approved. The approval process took mon... See more

Company details

  1. Business Services

Information provided by various external sources

A community marketplace to discover and share the best local experiences, activities and things to do in your city.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Beware of this events-booking company.

Beware of this events-booking company.
Use them at your peril.
I signed up for an event and paid in advance. The event organiser cancelled last minute due to illness (which was fine - it happens and I have no issue with this). They were very apologetic and invited me to select an alternative date or seek a refund through the Funzing site. I wanted to re-book but wasn’t sure when I would be next free so decided fo get a refund for now with the full intention of re-booking at a later date.
I emailed Funzing to explain the situation and received no reply - not even an automated acknowledgement that my message was being processed. After several email attempts and absolutely no response at all, I belatedly did some research and discovered this company have a reputation for not replying to customer complaints. I immediately contacted by bank and opened a disputed transaction claim. My bank have just credited me the full amount back to my account. I would urge anyone else experiencing similar problems to do so as well. Do not let these cowboys away with keeping your money if the events they are managing fall through.

August 13, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam company

Absolute scam company. Paid for an event to which they were sending reminders of for months. Travelled an hour and a half to the event only to find out it was cancelled with no warning. They now are ignoring multiple emails Ive sent asking for a refund. DO NOT USE THESE SCAMMERS

December 11, 2022
Unprompted review
Rated 1 out of 5 stars

Awful customer service

They used to be good, but now their phone is never answered and emails are ignored. They are almost unreachable when issues arise. It took me several months of chasing to get finally paid for an event I hosted.

November 19, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

nice idea but too many issues

something is wrong on trustpilot site as my reviews are being erroneously marked as five stars

I published a funzing experience sometime it did not get approved.
The approval process took months longer than it was supposed to -and I was not informed as to whether I'd been approved or rejected at all.

I had to contact them and got a response that provided no answers, stating broad terms such as my event was great, but also not right (yet with no idea why or how I should change my future event posts)

they make vague statements like "We will be in touch in the future if/when it becomes relevant" when instead they should just give guidelines to improve your chances

February 1, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service, yet to see my payout

I hosted an event and have had terrible customer service. I haven't had my payout, despite my account settings saying 'paid'. Phones are never answered and emails are ignored. Also as a host, you don't receive guests' email addresses so it's impossible to build your mailing list using this company. I wonder if I will ever see the money from my ticket sales?

February 5, 2020
Unprompted review
Rated 1 out of 5 stars

total rip off

Today at 20:50
Amazing idea - except its not real. As you can see in the 'upcoming events' (no doubt removed when you see this), the event we were going to was advertised. We got a reminder email yesterday. Shame, the 'host' was informed his talk was canceled over a month ago BEFORE WE BOOKED AND PAID. Rip off and con artists. Don't risk your hard-earned money for these criminals.

January 29, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

I have purchesed a ticket for one of…

I have purchesed a ticket for one of Funzing events, which resulted in me being automatically subscribed to a PAID membership without my consent. Funding robbed me with over £80 and refused the refund me the stolen amount when I reached out to them in a very rood and unprofessional manner. Avoid at any cost! This is a scum!

October 24, 2019
Unprompted review
Rated 1 out of 5 stars

Bad customer service.

Bad customer service.
They took my money for the unlimited talks, and when my code didn't work, I didn't get a response from any of my emails, or anyone answer when I called multiple times!
Also they took an additional payment, and no one will contact me back about getting a refund even though my code doesn't work!

The talks are great, speakers are great. But the customer service really makes me question if the content is worth it.

May 8, 2019
Unprompted review
Funzing logo

Reply from Funzing

Hi Keni,
We are very sorry to hear about your experience and we want to fix it! Can you please email us once more at team@funzing.com or give us a call on 02036373306. Thanks and apologies for any inconvenience.

Rated 5 out of 5 stars

Customer service is great

Customer service is great, booked tickets but made a mistake on the dates but when I emailed them and asked if I could swap they replied straight away and changed my tickets without any problems, a great company who I will use again and I can’t recommend them highly enough

October 16, 2018
Unprompted review
Rated 5 out of 5 stars

Love Funzing events

Love Funzing events, particularly talks. Such a great way to spend eve in London, gaining info and meeting people in a casual and friendly set up. All speakers I have heard were very knowledgeable and approachable. Talks come at as cheap as £12, or monthly membership also at £12 gives you an access to as many talks as you wish. Bargain! :)

October 5, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Really enjoyed the talk last night

Really enjoyed the talk last night. A nice introduction to the mind scramble that is Quantum physics, opened up some interesting discussions too. Credit to Dr Michael Brooks, who dealt with our crazy questions incredibly well. Would do this again!

September 18, 2018
Unprompted review
Rated 5 out of 5 stars

Great website with many varied events…

Great website with many varied events to book. Attended my first which was Annie Machon talking, fascinating talk and to meet her. Attending the Professor David Nutt talk tomorrow night about Legalising Cannabis. Also gave me disabled ticket plus carer free which is so helpful. Will deginitely be booking more with them.

August 20, 2018
Unprompted review
Rated 5 out of 5 stars

I love their talks

I love their talks: the expert speakers, the variety of interesting topics, the diverse audience with their interesting questions and points of view and te helpful organisers. i wish Funzing much success.

August 20, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great variety of talks and experiences…

Great variety of talks and experiences and the team at Funzing are happy to help out the speakers with organising and curating the talks. They also offer marketing options at reasonable commissions and they process the payroll promptly.

July 11, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look