Fresh Simplelfie Reviews 167

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, citing poor quality, flimsy materials, and incorrect sizing. Customers frequently reported issues with orders, including long delivery times, items not arriving, and receiving different products than advertised. The refund process was also a major source of frustration, with many struggling to get their money back or being offered minimal compensation. Some reviewers also experienced problems with delivery, noting a lack of tracking information and misleading origins for their packages. However, a few other people also felt that some products, despite basic packaging, were decent and performed their intended job adequately, with some even finding certain tools to be solid and effective.

What people talk about most

Product

Consumers express significant dissatisfaction with the product quality. Many reviewers report receiving items... See more

Quality

Clients share negative opinions on quality, with many reviewers expressing disappointment. Customers... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report that items never... See more

Refund

People report negative experiences with refunds, often citing issues with overcharges and unfulfilled refund... See more

Delivery service

Customers consistently note negative experiences with delivery service. Many reviewers report extremely long... See more

Based on these reviews

Rated 1 out of 5 stars

Absolutely rubbish. Bra’s completely unsupported, flimsy material, sizing all wrong. Asked to return Bra’s and have a refund. They refused. They asked for photos put their bra beside a 34” M& S bra... See more

Rated 1 out of 5 stars

This company are disgraceful Lack of information on delivery and tracking very condescending replies when they actually answered The bra arrived measuring 30 under cup should have been 42c They... See more

Rated 1 out of 5 stars

Had to chase delivery firstly coming from US then coming from China then lost in Birmingham . Finally arrived should have tiny teddys inside a hinged walnut shell. They were very pretty in the adver... See more

Rated 5 out of 5 stars

Arrived in simple but protective packaging that kept everything intact during shipping. Quality feels surprisingly durable given the lower price, and the design is practical and easy to handle. Adjust... See more

Rated 5 out of 5 stars

Purchased this because of its reasonable price point. Quality is decent, nothing impressive but does the intended job adequately. Packaging arrived intact yet basic. Would appreciate clearer instructi... See more

Rated 1 out of 5 stars

NO REFUND OR RETURN POLICY - BE AWARE This is a terrible company - takes forever for goods to ship, but most importantly - there is no stipulated returns policy, meaning if you order the wrong thing... See more

Rated 1 out of 5 stars

Total scam, please do not waste your money. This isn't a UK based company so to return the ill fitting items that you will redirected receive will cost you nearly more than they cost originally. They... See more

Rated 1 out of 5 stars

Ordered 3 bras on 20th May and in fairness they arrived today 29th May so can't complain about that. But the quality of them is appalling. The material is so flimsy, like tissue paper, I was afraid I... See more

Rated 1 out of 5 stars

If I could put zero i would, took forever to come, bra size i requested was 6XL, it would not have an L size. Silly me for trying another Chinese company, they just Don't understand sizing. I ordere... See more

Rated 1 out of 5 stars

This is the minimum rating I could give, it would be zero if I could. Ordered some bras and they are appalling, terrible fit and quality. Asked for a refund but was offered a £3 for a £25 purchase.. t... See more

Rated 1 out of 5 stars

I would give it zero stars! Wish I'd read reviews first. As others have said, awful material, too small, material where fastenings are, is awful and scratchy. Offered me £2 refund!! It's a terrible co... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY Claims to be a small family run business, instead it’s a scam company selling tat. Bought two art sets, quality poor and when I asked on 4 different occasions to return I... See more

Rated 1 out of 5 stars

I saw an ad on Facebook showing Halara leggings — but what I received was a cheap knockoff. This is clear false advertising. I was also overcharged and never refunded. The leggings are 10 inc... See more

Rated 1 out of 5 stars

I ordered a some brass which were advertised for a larger bust. Saying they will give you support and comfort.You order the correct size and cup and you are sent an old version which is a lovely sof... See more

Rated 1 out of 5 stars

"Supportive bras"?Absolute rubbish product. Poor quality fabric, it in no way resembles bras the "thrilled customers" were raving about on Instagram. Do not waste your money.

Rated 1 out of 5 stars

Ages to arrive and ordered 3 pack of bras, terrible material, don't fit properly, all same horrible colour Brown and the material where the fasteners are is hard and scratchy. Worst buy ever!!!!

Rated 1 out of 5 stars

I ordered 3 bras, I ordered a size larger to allow for any issues, the cup sizes were ridiculous, the material was so flimsy there would never be any support, even if they did fit. I asked for a ref... See more

Rated 1 out of 5 stars

I ordered two eyeliner pencils from this company, which took over five weeks to arrive. When they finally did, I followed the sharpening instructions carefully—but both pencils snapped and crumble... See more

Rated 1 out of 5 stars

I am totally disgusted by the service. I purchased a bra back at the beginning of July and I am still waiting, been showing it’s in transit in Manchester since August 8th. After umpteen emails to... See more

Rated 1 out of 5 stars

Big red flag!!!! Please don’t buy off them!!! I will also post on social media as everyone needs to know how bad there products are! They take your money and then don’t want to know or take respon... See more

Rated 1 out of 5 stars

Completely misleading- Claims to be a small husband and wife run rustic uk company - yeh right, it’s really a Chinese company selling cheap tat using a uk web address. Quality of items is very... See more

Rated 1 out of 5 stars

Appalling company. I waited 2days off 7 weeks to receive my items. . On opening the Laura Geller products I was expecting but I got a poor fake product instead I asked for my money back, I received... See more

Rated 1 out of 5 stars

Scam! Lost my money and now trying to get it back through PayPal. I really wish id taken notice of the negative reviews. I authorised payment for 2 items for approx £23 then later when I checked my... See more

Rated 1 out of 5 stars

This is possibly the worst supplier I have ever dealt with. I ordered a powerbank and was over charged at the out set, however I did get the over charge back. I then tried to cancel the order all with... See more

Rated 1 out of 5 stars

I ordered uplift bras. I gave them my bra size & they told me what size to buy. When they arrived the band size was far too big but the cups too small. They offer no support whatsoever. Nothing lik... See more

Rated 1 out of 5 stars

My top was way too small as their size guide is not easy to navigate,they suggest go up a size which I did and it would not go over my bust. Contacted support and they would not accept a return for a... See more

Rated 1 out of 5 stars

This company should not be trading ! They are scammers . 😡😡😡😡 They over charged me by £6 . When they arrived they are very poor quality. I emailed them so many times and had no response. I serious... See more

Rated 1 out of 5 stars

I'd give zero if I could, they are shocking. Theye taken forever to arrive, even though it was meant to be from the Uk I ordered 3 bras, I ordered a size larger to allow for any issues, the cup... See more

Rated 1 out of 5 stars

This company are a disgrace. Scammers! Do not purchase from them, avoid them! Goods are below acceptable standard and they will not provide a return address.

Rated 1 out of 5 stars

Ordered the shaper leggings, size 22. The tracking was fixed to show they were coming from America, they really came from China. I now have to return them to China according to Paypal, PayPal are no h... See more

Rated 1 out of 5 stars

This is not a family run Uk business like they state in their adverts they are from Kanas USA selling cheap Chinese products. Where do I start the quality is shocking the fabrics cheap over stretched... See more

Rated 1 out of 5 stars

Scam waited a month , told them to cancel , said they tried but unable too , asked them why is it supposed to be in transit in Manchester for last 4 days , when I googled postcode it’s a housing esta... See more

Rated 1 out of 5 stars

I didn't even want to give 1 star review to this company Utter scams Received products, more than ordered and then realised they have taken money for 3 when I ordered 1 Wouldn't allow a return. So... See more

Rated 1 out of 5 stars

Don’t use this company .. I I thought I was paying £9.99 for eye liner pencil and was charged twice this due to transport costs which were not made clear at the time of purchase .. the product was cle... See more

Rated 1 out of 5 stars

Would give zero rating if I could £32 for a Jacket that has never arrived and they are now saying they haven't had an order from me even with all of the receipts Utter Scammers Avoid at all cost... See more

Rated 1 out of 5 stars

Still waiting for my order placed on 08/07/25! Order has finally arrived. Awful bras, they look home made by someone with no sewing skills. Not even good enough to put in a charity bag. Feel l... See more

Rated 1 out of 5 stars

Do not use this Scam company. Paid for an item on the 2nd July it’s never arrived! Emailed this supposed company again and they say sorry we will send it again!..nothing happens. Be warned!!!

Rated 1 out of 5 stars

It’s a scam!!! I seen a video for premium kids swim goggles and what arrived was pure crap going straight in the bin. Please don’t make the same mistake. Save yourself

Rated 1 out of 5 stars

I bought 2 eyeliner pencils that I’d seen well advertised on FB and Instagram with good reviews at the time. Later I discovered the advert featured the same woman/women, but were attached to sever... See more

Rated 4 out of 5 stars

I really impressed with this lil gadget! Does exactly what it claims and feels sturdy enough to last. Adjusting is kinda easy even for someone whos not very good at DIY stuff. My daily routine now eas... See more

Rated 4 out of 5 stars

Item took about 2 weeks to get here and packaging was kinda meh but it does the job pretty fine, quality seems decent enough so cant complain, delivery coulda been quicker tho.

Rated 4 out of 5 stars

I waited forever like 2 weeks but it finally arrived and seems pretty solid, does exactly whats expected.

Rated 4 out of 5 stars

Man, this clipper trims nails sharp and clean every time. That adjustable hook fits my back door perfectly for easy storage. Keeps things handy without any hassle. Solid little tool.

Rated 2 out of 5 stars

Not a great company orderd my item on 6.6.2025to date still not here. please do not waste your time and effort with these guys . Realy is a joke over 4weeks and still miles away oh and tracking has... See more


Company details

  1. #289 of 293 best companies in Clothing Store

Written by the company

We are a husband (Shawn) and wife (Erin) team passionate about crafting, finding and sharing our rustic/farmhouse home decor to make your house a home.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

167 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bra not fit for purpose

I ordered a bra from this company it is not the correct size and the material has no support.i contacted the company and the offered me £3 refund I have sent an email saying that it's not acceptable and want a full refund .it also took a long time to arrive

July 25, 2025
Unprompted review
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Rated 1 out of 5 stars

I'd give zero if I could

I'd give zero if I could, they are shocking.
Theye taken forever to arrive, even though it was meant to be from the Uk

I ordered 3 bras, I ordered a size larger to allow for any issues, the cup sizes werent too bad but, the material was so awful.. I told them there would never be any support. I asked for a refund and they offered my £2 as a good will gesture for a £20 purchase. I told them that was an insult and what they'd sent was not what they were advertising.
I've not had a reply back since

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

inadequate items

I ordered 3 bras, I ordered a size larger to allow for any issues, the cup sizes were ridiculous, the material was so flimsy there would never be any support, even if they did fit. I asked for a refund and they offered my £2 for a £20 purchase. now they are not replying to my emails

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Eyeliners, Not fit for purpose!

I bought 2 eyeliner pencils that I’d seen well advertised on FB and Instagram with good reviews at the time. Later I discovered the advert featured the same woman/women, but were attached to several different selling sites addresses.
But this was the site that I’d ordered from in the UK. The pencils took weeks to arrive and when they did, I tested the colour on the back of my hand. The first pencil the nib came completely off and there was nothing inside of the pencil at all. The same happened with the 2nd pencil the nib come right off, but there was product in this one. I photographed the two pencils, the packaging they’d arrived in and including the delivery time etc. I attached the information and pictures to a email and sent immediately to the company. There response was,
“ there was nothing wrong with the product at all and in their opinion they were fine”. Despite me sending pictures proving otherwise. I was told to ‘shapen’ the other pencil. But this one just crumbled into bits and wouldn’t even make a point that would have made the pencil usable. After several days and about 10/15 emails back and forth with what could have only been considered a BOT.
And Even though I’d sent evidence that they were not fit for purpose, They still said their product was perfect.
I was told I could send the products back to China at my cost which would have be very expensive they said or I could accept £2 as good will. I even sent copies of the consumer act etc, but I still got nowhere with this company. Eventually after almost loosing the will to live, I reluctantly accepted their maximum offer of £4. This company are scammers! The product is rubbish and not fit for purpose. I’ve since seen reviews on here and on FB & Instagram that are filtering through, from people with the same complaints. Mine has now also being added(for now) . I guess at some point the companies will remove the bad ones and fill in with the own fake glowing reviews? Buyers be where. Check reliable review sites like this one first. Or just stick to the trusted high street brands.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Completely misleading- Claims to be a small husband and wife run rustic uk company - yeh right, it’s really a Chinese company selling cheap tat using a uk web address.
Quality of items is very poor - fabric is very thin and completely transparent, Sizing is completely wrong too - not uk sizes. Poor finishing with stitching coming undone and fabric causing severe skin irritation .
Don’t fall for all their social media posts and hype its quality of products is complete rubbish. Advertisement and description is completely misleading- the garment I received looks nothing like what the model is wearing. Looks like a completely different garment.
Gone straight in bin - not fit for purpose. This company refuses returns or refunds.
Complete scammers, please read all the other negative reviews for this company before making purchases, they are all genuine & true. avoid this company.
Update; 2 weeks after it was delivered by Evri and I’m still receiving emails with tracking information, stating it’s in transit in the United States. Absolutely useless.

July 18, 2025
Unprompted review
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Rated 4 out of 5 stars

Handy sharp trimmer tool.

Man, this clipper trims nails sharp and clean every time. That adjustable hook fits my back door perfectly for easy storage. Keeps things handy without any hassle. Solid little tool.

July 17, 2025
Rated 1 out of 5 stars

Extremely Disappointed – Poor Product and Customer Service

I ordered two eyeliner pencils from this company, which took over five weeks to arrive. When they finally did, I followed the sharpening instructions carefully—but both pencils snapped and crumbled, making them completely unusable.

I reached out to customer service to resolve the issue, but most of the replies I received seemed to be AI generated and failed to address my actual concerns. After several unhelpful interactions, I gave up entirely.

This was a frustrating and disappointing experience from start to finish. The products were not fit for purpose, and the lack of real customer support only made it worse. I would not recommend this company to anyone.

July 7, 2025
Rated 1 out of 5 stars

If I could put zero i would

If I could put zero i would, took forever to come, bra size i requested was 6XL, it would not have an L size. Silly me for trying another Chinese company, they just Don't understand sizing. I ordered 2 sizes up from what I needed because I knew they would come out smaller than UK, but of course they haven't replied, they don't care once they have their money, because they never refund anything any way!! I'm going to make sure I report them on Facebook every time their advert comes up and any other company that advertises these bras, because it is probably the same people selling them, just a complete rip off.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS WEBSITE

My top was way too small as their size guide is not easy to navigate,they suggest go up a size which I did and it would not go over my bust.
Contacted support and they would not accept a return for a refund and offered me 2.00 gbp disgraceful.

July 4, 2025
Unprompted review
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Rated 4 out of 5 stars

I really impressed with this lil…

I really impressed with this lil gadget! Does exactly what it claims and feels sturdy enough to last. Adjusting is kinda easy even for someone whos not very good at DIY stuff. My daily routine now easier and smoother. If you want convenience and practicality, this ones a solid choice.

June 29, 2025
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Rated 1 out of 5 stars

Don’t use this company .

Don’t use this company .. I I thought I was paying £9.99 for eye liner pencil and was charged twice this due to transport costs which were not made clear at the time of purchase .. the product was clearly coming from overseas .. I still have not received the product after weeks of ordering

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Power bank con

This is possibly the worst supplier I have ever dealt with. I ordered a powerbank and was over charged at the out set, however I did get the over charge back. I then tried to cancel the order all within 34 hours. But this proved impossible. The item arrived but it doesn't work at all. I have have complained and the best they could do was offer me a £3 compensation award. I have had numerous emails back and too but to no avail. They have just stollen my money. I am going to report this issue to the trading standards as I believe people like this should be prevented from trading.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

I would give it zero stars

I would give it zero stars! Wish I'd read reviews first. As others have said, awful material, too small, material where fastenings are, is awful and scratchy. Offered me £2 refund!! It's a terrible company!

June 3, 2025
Unprompted review
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Rated 1 out of 5 stars

WOULD NOT RECOMMEND

Ordered 3 bras on 20th May and in fairness they arrived today 29th May so can't complain about that. But the quality of them is appalling. The material is so flimsy, like tissue paper, I was afraid I'd put my finger through it. Also I thought I was ordering from a UK company but tracking details showed it was coming from USA. In future I'll read reviews before ordering anything but I will not be ordering from this company again.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

NO REFUND OR RETURN POLICY

NO REFUND OR RETURN POLICY - BE AWARE
This is a terrible company - takes forever for goods to ship, but most importantly - there is no stipulated returns policy, meaning if you order the wrong thing, or it doesn't fit you- cannot actually return the goods or get a refund. I've just sent many emails back and fourth "negotiating" on what compensation they can give to me instead of a full refund for a return. Go to Temu or Shein where you can buy the goods, and return them with a paid for QR code and no quibbles.
In 2025 - this is just ridiculous

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

I didn't even want to give 1 star…

I didn't even want to give 1 star review to this company
Utter scams
Received products, more than ordered and then realised they have taken money for 3 when I ordered 1
Wouldn't allow a return. So left with huge bras that don't fit

May 4, 2025
Unprompted review

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