FreePrints Reviews 178,821

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 26,437 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the product quality, noting that prints are clear, vibrant, and true to the original images, with many appreciating the quality of the paper and the variety of items available. The ordering process is described as easy and efficient, and people frequently highlight the prompt and reliable delivery service, often receiving updates on their order's progress. However, some customers have experienced issues with delivery, reporting lost orders or significant delays, even when paying for expedited shipping. A few people also mentioned receiving incorrect items or finding that their prints were duller than expected, and some were dissatisfied with how their photos were cropped without prior warning.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers are extremely pleased with the crisp,... See more

Quality

Users describe positive interactions with quality. Many customers are extremely pleased with the excellent... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast delivery... See more

Order

Reviewers mention positive feedback about order. Many customers appreciate the simple ordering process, wide... See more

Service

Customers had positive experiences with service. Many reviewers praise the fast, efficient, and high-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am extremely pleased with my photos: Crisp, clear, with quality paper. You can choose size of your print but you will need to pay for larger prints; free prints are still a good size; photo album... See more

Rated 5 out of 5 stars

Big selection of different options and the quality of the prints are really good. How freeprints manage this just for the postage costs is amazing. Delivery times are good and always kept up to date w... See more

Rated 5 out of 5 stars

I have used FreePrints in the past and just recently started back because of the great quality of my pictures. The app is very easy to use and I have never had any problems with delivery and pictures... See more

Rated 5 out of 5 stars

Prompt & quality service. Images received are brilliant & choices of offers & products are great. Lovely to have real photos/images to show family & friends.


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints

Written by the company

Turn Your Memories into Beautiful Prints — For Free!

With FreePrints, your favorite photos don’t have to live on your phone forever. This simple, elegant app lets you transform your digital snapshots into stunning, high-quality prints — delivered right to your door. Whether it’s a family moment, a travel adventure, or a smile you don’t want to forget,

FreePrints helps you hold those memories in your hands, not just your camera roll.

What Makes It “Free”?

Every month, FreePrints gives you free photo prints — you’ll only ever pay a small shipping charge. There are no hidden costs, no subscriptions, and no commitments. Just pay for delivery, and your photos arrive ready to enjoy.

Need something extra?

Upgrade to larger sizes, order extra copies, or create premium matte prints — all at low, transparent prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

179K reviews

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Rated 4 out of 5 stars

I gave a 4 since I received matte…

I gave a 4 since I received matte prints and I presumed I would be asked again if I wanted matte instead of glossy. I did not have the chance to choose again. I preferred the glossy having tried both. So gave a 4

April 16, 2026
Rated 4 out of 5 stars

I’m super grateful for the opportunity…

I’m super grateful for the opportunity to print photos for free, but honestly the quality is quite poor. I can understand that it couldn’t be great, because you don’t pay for the service or materials (just for the delivery as they describe), but you have to be ready for this and understand the reality. I was doubting between 3 and 4 starting.. because the idea and opportunity are great, but the quality leaves much to be desired.
But again thank you!

January 1, 2026
Rated 3 out of 5 stars

The postal is slow

The postal is slow, the pics are standard quality. Probably cheaper to buy local after postage costs but it’s convenient just leave plenty of time for delivery

App is a little cumbersome

March 31, 2026
Rated 5 out of 5 stars

Ive started printing my little ones…

Ive started printing my little ones pictures,they will be in an album now and not just my phone,which would very nice for him to have when he gets older!
I absolutely love free prints for giving me free pictures were they can cost a fortune!I would highly recommend to everyone!

April 17, 2026
Rated 5 out of 5 stars

Easy to choose pictures you want

Easy to choose pictures you want. New feature to have place and date details printed on the back is useful. Although I wasn't sure if it had worked until they arrived as the "invoice" was a bit confusing. It said 26 pictures but only 1 for date and place. Good quality prints

April 10, 2026
Rated 2 out of 5 stars

Ordered 6 8 x 10 inch prints which came…

Ordered 6 8 x 10 inch prints which came withbgh free smaller prints. All 6 small photos came back perfect but one of the larger prints had the bottom cut off. I was told it mas my fault as I hadn't cropped the image. How could it be correct on the smaller print but not on the big one. I didnt crop any of the picture's so woukd not understand this

April 17, 2026
FreePrints logo

Reply from FreePrints

We're sorry to hear about the issues with your recent order and appreciate your review. Photos will print just as they are submitted to our team - while most photos will align correctly within the provided space, the aspect ratio from photo to photo can vary. As such, when blowing the image up onto a larger print size, it may not fill all the available space without some of the cropping mentioned. This is not a fully automated process, and we recommend prints are checked before the order is submitted, just to ensure there's no issues. Unfortunately we are limited to a refund as the replacement would arrive just the same, and we are again sorry for the inconvenience caused. We're happy to review this order as well as answer any questions if you'd like to email us at supportUK@freeprintsapp.com for assistance. Thank you.

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