Forged London Reviews 122

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I haved own multiple versions of the spike pendant chain, all of them broke (usually after around 6 months) because of weak glue/soldering. When contacting support they first helped, then I got ghoste... See more

Company replied

Rated 5 out of 5 stars

I have been buying Forged London jewelry for about 2 years. But after they started to raise they're prices I couldn't really afford to buy them anymore. But this week, the Instagram manager at FL sent... See more

Rated 5 out of 5 stars

Excellent service. Responds fast, kind, generous, and respectful. I was also one of the few people who were lucky to be chosen for the giveaway discount code for certain items. After I've got what I'v... See more

Rated 5 out of 5 stars

I've admired the look of the jewelry from Forged London since their initial drop. My first purchase was the original spiked pendant, cuban bracelet and necklace. The quality of these necklaces and the... See more

Company details

  1. Jewelry Store

Written by the company

Forged London sells high quality men's jewelry at an affordable price. Forged London was founded in 2019 to bridge the gap between quality mens jewelry and unreasonably high prices. Forged takes pride in producing a high quality product that our customers are proud and confident to wear. Please visit our website forgedlondon.com to learn more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

122 reviews

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Rated 5 out of 5 stars

Amazing customer service

One of the items i got was broken, so i emailed them, and immediately the shipped the broken item back. it got to me a few days later. great customer service!

July 31, 2023
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Rated 5 out of 5 stars

Outstanding Customer Service and Resolution

I recently had an issue with a "Rope Chain" I purchased from Legend London. Unfortunately, it broke while I was adjusting it. However, I must commend their exceptional customer service and swift resolution to the problem.

Upon contacting their support team, they were quick to respond and took my concerns seriously. They promptly processed a refund for the defective item, ensuring I was satisfied with the resolution. I appreciate how they prioritize customer satisfaction and stand by the quality of their products.

Despite the initial disappointment, I am impressed with the way Legend London handled the situation. They turned a negative experience into a positive one, and I can confidently say that I will continue to be a loyal customer of their brand.

Thank you, Legend London, for your outstanding customer service and making things right. I highly recommend their products to anyone looking for stylish and reliable pieces.

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong item sent

Wrong item sent. Called and emailed and have not gotten a reply from company

July 10, 2023
Forged London logo

Reply from Forged London

Hi Karen, please check your emails as our team has reached out to you to solve your issue.

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Rated 5 out of 5 stars

Such a great company very responsive

Such a great company very responsive! There was technical difficulties with delivery and they compensated and made it right for me. Awesome great company. Amazing all around. Great work!

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Impressed!

Quality and presentation were excellent. I’ve had 3 products from the site for a month and all 3 look as good as the day I got them. The bags that come with look good and also protect the pieces. Shipping took 2 weeks but my order went to Canada so that was expected. If I were to buy a new piece, this would be the first place I looked.

July 1, 2023
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Rated 5 out of 5 stars

Highly recommended jewelry

I’ve tried many different chains, and honestly nothing compares to the quality you get from forged.

I had a few questions about products on the store, I was able to get in contact and have my questions answered very fast. The gentleman who helped me out was extremely helpful, kind and patient.

I highly recommend anyone looking for men’s chains to shop at Forged London.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Loved it

Quick shipping and a product I love! Would definitely order from them again.

May 31, 2023
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