flowerbe.co.uk Reviews 593

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers had a great experience with this company. Customers consistently praise the beautiful and unique flowers, often highlighting their longevity and freshness. Many appreciate the excellent quality of the products, noting that the flowers often exceed expectations and remain vibrant for an extended period. However, some customers experienced issues with delivery, including delayed or missing orders, and in a few instances, flowers arrived damaged or were smaller than anticipated. There were also occasional concerns regarding the responsiveness of customer service when delivery problems arose.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising the unique, vibrant, and beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful, fresh flowers that... See more

Delivery service

People report ambiguous experiences with delivery services. While many customers praise the timely delivery,... See more

Order

Reviewers mention ambiguous feedback about order. While some customers praise efficient ordering, timely... See more

Service

Clients share ambiguous opinions on service. Many customers praise the excellent service, highlighting great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Flowers were good, but website is awful. So difficult to put recipient's details, and in fact delivery had my name on it. Not only that - received ad in the post addres3d to my recipient.

Rated 5 out of 5 stars

Flowerbe are just fabulous! Not only are their posies really beautiful and very reasonably priced, but their customer service is second to none. When I accidentally sent my mum's birthday posy subs to... See more

Rated 5 out of 5 stars

I have ordered these beautiful flowers before and they're always absolutely gorgeous. This time, it seems as though The parcel was left outside the house, rather than posted through and it unfortun... See more

Rated 5 out of 5 stars

First bouquet ordered went a little astray with the Royal Mail 24 service which was not Flower Be's fault at all. Customer Services very quick to answer and send a replacement to my aunt. The origi... See more


Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Gift Shop

Written by the company

FlowerBe is a small independent flower gifting service based in Penarth, which has been delivering ‘Thoughtful Little Flowers’ through the UK’s letterboxes for over three years. 💐 We create our beautiful posies daily with the sweetest selection of seasonal flowers & foliage. Our mission is to create thoughtful gifts at affordable prices. 💌


Contact info

4.0

Great

TrustScore 4 out of 5

593 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

great experience

great experience - helpful with super quick response with an order query.
The flowers we ordered arrived on time and fitted the occasion perfectly, a pretty little bunch of colourful cute flowers - just perfect!

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

A lovely bunch

The flowers arrived on the day that I chose. I bought them for my daughter and she was really pleased with them. There was a good selection of stems and plenty of them too. I don't know how long they lasted my daughter didn't give me that information but they must have lasted a while because she would have complained to me if they hadn't 😂

April 21, 2026
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Rated 5 out of 5 stars

Lovely flowers that last

I have a monthly subscription for my 96yr old Grandma who can no longer get out into her garden, she looks forward to receiving her posy of flowers every month and she loves that they last so well. Great customer service.

March 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Don't touch this company with a barge pole.

My flowers weren't delivered - over a week later and there's still no sign of them.
Customer services is exceedingly poor. They don't answer your requests, and when they do they don't read what you've asked.
A week later, despite asking for a refund, they have only refunded me the postage. I've asked three times now and they are not engaging.
They also told me the flowers have been delivered when they haven't, even though the post office say they are with them.
I'm about to start a chargeback from the bank to get the money back.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Arrived promptly

Arrived promptly. I didn't see the flowers as were delivered to a friend. She said they were lovely and was pleased that they were natural wild blooms which I know she likes

March 23, 2026
Rated 1 out of 5 stars

I don't like leaving negative reviews…

I don't like leaving negative reviews but, I made a mistake on the order and trying to contact flower be is very difficult. I have sent a number of emails over a number of days but just get an automated response.
There is no other way to contact them, it's very disappointing.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Botanical Bouquet

Unique bouquet so different from usual bouquets. Breathe of fresh air ,vibrant colours. Excellent price. Although I ordered well in advance they were delivered on the right day, sent to my daughter in law she was over the moon with them. Would recommend

March 21, 2026
Unprompted review
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