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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with the products, noting that they often did not work as advertised, were made with cheap parts, or were outdated versions. People also frequently encountered problems with their orders, such as billing discrepancies, extremely long shipping delays, and receiving incorrect or damaged goods. Customers consistently expressed dissatisfaction with the refund process, describing it as difficult to navigate. Many struggled to obtain a full refund, even after returning faulty items at their own expense, and some were offered only partial refunds to keep the defective product. The return policy was also a major source of frustration, with reviewers finding it difficult to get a return address or initiate the return process.

What people talk about most

Product

Consumers express strong dissatisfaction with the product. Many reviewers report that the product does not... See more

Order

Reviewers highlight negative aspects of order. Many customers report issues with being charged for more items... See more

Refund

People report negative experiences with refund. Many customers express frustration with the refund process,... See more

Quality

Clients share negative opinions on quality. Many reviewers describe the product as "junk," "trash," or "an... See more

Return policy

Users describe negative interactions with the return policy, often encountering difficulties when trying to... See more

Based on these reviews

Rated 1 out of 5 stars

Only acknowledgment I received was from Yodel saying they had my parcel. It arrived yesterday. Instructions doi not mention you need 2 xAAA batteries anywhere. Inserted new batteries, but remote does... See more

Rated 1 out of 5 stars

If zero stars was an option, I would have given it a zero. Cancelled my order within 5 minutes of ordering and contacted 'customer service'. They offered an extended warranty and I declined; said I... See more

Rated 1 out of 5 stars

Cheap parts, doesn't connect to the internet well (keeps disconnecting). Very slow response for remote and moving between screens as well as for opening and accessing apps. Only upside is it features... See more

Rated 1 out of 5 stars

This Company is a Scam. 2 minutes after purchase I tried to cancel order because they are shipping 4 sticks when I only ordered 1. They said "product already shipped" 2 minutes after ordering. Yeah r... See more

Rated 3 out of 5 stars

Ordered a stick on the 24/9/25 , got 2 emails saying it was on its way but no tracking information, it states you’ll receive one within 24 hours of it being shipped. I have sent 3 emails asking for... See more

Rated 1 out of 5 stars

Avoid this company like the plague and certainly don't even begin the checkout process - my wife was charged without even accepting T&Cs and confirming her order. Email addresses don't work and n... See more

Rated 1 out of 5 stars

My god man: ITS TOTAL JUNK AND AN ABSOLUTE LIE!!! 1- SLOW LOADING AND USELESS. Sometimes wouldn't load at all. 2- TRY TO ACCESS FREE MOVIES AND WE HAD TO PAY F0R EVERYONE ON THE FREE LI... See more

Rated 1 out of 5 stars

I ordered 2 of these in August 2025 and I realised instantly I'd made a mistake so Within 5-10 mins I tried to cancel but I was told it was to late to cancel. So when they arrived they were damage... See more

Rated 1 out of 5 stars

Only give it 1star as you can’t put none,please please don’t full for this scam..I ordered 1 stick thay took money out for 2 read all reviews on this site all happened to me as well tried to cancel yo... See more

Rated 1 out of 5 stars

⭐️ 1 Star — Stay Away! Total Scam! Complete waste of money. The Flixy TV Stick does not work at all — totally useless item. When I requested a refund, it took over 10 emails just to confirm the... See more

Rated 1 out of 5 stars

I was in the process of ordering 1 stick but changed my mind before checkout and clicked off. Today I received a package containing 3 sticks none of which I ordered. I've had my credit card canceled a... See more

Rated 1 out of 5 stars

Here is an update of my two earlier reviews. I have exchanged emails with someone called Victoria of this obviously phony company. He/she will not provide an address to return the non-working fire... See more

Rated 1 out of 5 stars

Yes i bought one stick on the 27th Sept and it has never arrived. the track has shown it to be in transit since the 13th October and it is still there. I have requested a refund and tonight g... See more

Rated 1 out of 5 stars

I placed an order for a single stick, but when the order went through and I received the order confirmation email, it was for x8 sticks plus warranties. I have tried unsuccessfully to stop the order a... See more

Rated 1 out of 5 stars

Deceptive marketing, long delays to receive and doesnt work as promised, slow loading you can deal with (sometimes) but it just doesnt deliver what its advertised to do. YOU CAN ACCESS NETFLIX, DISNEY... See more

Rated 1 out of 5 stars

The absolute worst experience with a streaming device I have ever experienced. Took 2 days before it even got past initialization. DON’T BUY THIS DEVICE! ONN sells for much less and works great.

Rated 1 out of 5 stars

The flixsy tv stick is a scam. I don’t know where all of these positive reviews come from. My experience is that they advertise 30 day money back guarantee, but when you ask for a refund they only wan... See more

Rated 1 out of 5 stars

Website ordering is horrible - beware - once you think you have ordered and confirmed the amount with your bank popups occur to encourage you to order more - if you click on any part it automatically... See more

Rated 2 out of 5 stars

When I ordered the Flixy TV Stick I ordered it based on all the hype with the ads promoting “1000+ free channels” and no subscription fees! When I received it the set up was easy enough - but then a... See more

Rated 2 out of 5 stars

I ordered one TV stick but was charged for multiple sticks and accessories without my consent. When I tried to cancel or fix the order, support gave excuses and still charged my card. Scam warning!

Rated 2 out of 5 stars

Thought I'd give this stick a go after reading the favourable reviews on their web site. Unfortunately the stick has not lived up it's hype. I seemed ok at first but soon issues starting wit... See more

Rated 5 out of 5 stars

Due to initial misleading sales tactics, I ordered 4 Flixy Sticks instead of 2. When I received the bill, I suddenly had to pay €120.00 more (2 extra sticks + warranty). I immediately lodged an object... See more

Rated 1 out of 5 stars

We are beyond irritated with this company, and we haven`t even received the stick. We ordered this thing 16 days ago, and after repeated emails to them we are basically going in circles with them as t... See more

Rated 1 out of 5 stars

Scammers item was listed as UK. I had to chase it I paid via PayPal but didn't have an shipping details, after 2 weeks I called the phone number, I was told they were in Lithuanian. Said what... See more

Rated 1 out of 5 stars

I got one it has no function, no power it says it has a red or green light on the stick, the remote doesn't light up in the glass that you point, definitely got ripped off

Rated 1 out of 5 stars

Absolute crap. I asked to cancel my purchase but they wouldn't cancel it as they didn't say it was in US dollars. Received it & can't even download Netflix yet its on their adverts. They don't reply t... See more

Rated 1 out of 5 stars

I ordered 2 sticks but charged for 4 plus an add’l charge for ins. I tried cancelling the order right away but was told that it couldn’t be stopped. I have emailed “support” multiple times about retu... See more

Rated 1 out of 5 stars

The box i received show the remote having blue tooth voice control. What was inside the box doesn't have it. totally different remote. Pretty much useless controls.

Rated 1 out of 5 stars

This device simply does not work;It has SCAM written all over it. It is preying on the simple-minded (like me) who want all tv channels without paying for them The police should be brought in to exa... See more

Rated 1 out of 5 stars

Was sold multiple sticks, without my consent, cancelled order within 5 minutes contrary to the states cancellation period of 12 hours they gave excuses the the items had been packed and sent over a p... See more

Rated 1 out of 5 stars

This product doesn’t work. We spent over two hours, watching a couple DIY videos and it still didn’t work. I attempted to return it and they want me to pay the postage and will only reimburse me 23%... See more

Rated 1 out of 5 stars

It is an absolute scam. I ordered flixy and felt wary and within 3 minutes I emailed asking to cancel the order. Customer service was prompt in responding said they needed to talk to the warehouse wit... See more

Rated 1 out of 5 stars

I bought two of these things on 3/9. Returned them on 3/25. STILL waiting for my return money!!! Even after I received a letter a couple of days ago saying my refund is issued. Going to tell me this i... See more

Rated 1 out of 5 stars

Tried to contact company. After ordering 09-19-2025. Paid thru PayPal. Contacted company first like PayPal asked. No response. Then contacted PayPal again about a refund. All of a sudden Flixy respo... See more

Rated 1 out of 5 stars

We ordered 2 Flixy Tv Sticks that was advertised as about $70.00 for both. Once our transaction was completed, we noticed that we were charged to 4 TV stick for a total price of over $300.00 and a wa... See more

Rated 1 out of 5 stars

Its,a scam. Plain and simple. Ordered the product, ordered the product. Received an email it would be delivered in 3 days on Sunday. Never received the product. Emailed their customer service, the... See more

Rated 1 out of 5 stars

There is no such thing as a free lunch. Probably true. I ordered this item on 4 November 2025 and have now received it on 20 November. Tracking was helpful but a very slow process. The stick is sh... See more

Rated 5 out of 5 stars

Christian, your rep who helped me today was very helpful and understood how to resolve my issue with your company (providing your refund process does work and I do indeed receive my FULL refund of $... See more

Rated 1 out of 5 stars

I personally would not have given any stars. They have not responded to my request of address to send products back with full refund.

Rated 1 out of 5 stars

Complete scam! We ordered one stick but clicked the order button for two by accident. We get notified that we are going to receive three. We immediately called to advise of the error and we were tol... See more

Rated 1 out of 5 stars

Read this too late! Received the useless stick with its false claims. Came online to learn more about it to see how to get all these free channels they claimed. I wish I had read these reviews before... See more

Rated 1 out of 5 stars

If I could give this 0 stars, I would! I’m usually smarter than this. I tried to cancel within 1/2 hour of purchase, but they responded that it was already being shipped. (Yeah, right….) Upon arriva... See more

Rated 1 out of 5 stars

What a rip off, buts that not the worst of it. Trying getting a refund, nearly impossible. Do not waste your time buying from this company or this product.

Rated 1 out of 5 stars

Did not receive product countless emails saying its been dispatched. Total Scam . I will report to police.

Rated 1 out of 5 stars

I came across this TV Stick on what I now think could be bogus review operation. Stated as no 1. Ordered 2 sticks but decided to cancel. Got a message re extended warranty so decided to order 2 s... See more

Rated 1 out of 5 stars

If I could give it a zero I would. These are cheap knock off fire sticks. **DO NOT BUY**. I pulled it out of the box and put batteries in the remote and immediately smelled electronic burning, but the... See more

Rated 1 out of 5 stars

The flixy has nothing more than a smart tv. Apps come up like netflix Disney etc but subscriptions needed. Wasted £80. Gone back to my firestick. Be warned

Rated 1 out of 5 stars

People why on earth are you falling for these scammerz as if you'd get all those channels. How would they work without a signal et

Rated 1 out of 5 stars

I have just received notice that PayPal has found in my favour for 2 purchases made in early November. My money will be in my bank in due course. It has been a very frustrating effort to commu... See more


Company details

  1. Electrical Equipment Supplier

Written by the company

Transform your ordinary television into a smart entertainment hub with the Flixy TV Stick. This sleek plug-and-play device brings you access to endless movies, TV shows, sports, and live channels, all in stunning HD quality. Simply connect it to your TV’s HDMI port, pair it with Wi-Fi, and enjoy instant streaming without the need for bulky cables or expensive subscription packages. Portable, user-friendly, and designed for seamless performance, the Flixy TV Stick lets you take your favorite content anywhere. Upgrade your viewing experience today and enjoy limitless entertainment at your fingertips with Flixy.


Contact info

1.2

Bad

TrustScore 1 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

I ordered 3 Flixy sticks on March 24

I ordered 3 Flixy sticks on March 24, 2025 and received them on April 4, 2026. When I tried installing one it would not work correctly, and the instruction sheet was very poor and provided no trouble shooting.

I'm requesting a refund for this purchase.

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and a scam

Cheap parts, doesn't connect to the internet well (keeps disconnecting). Very slow response for remote and moving between screens as well as for opening and accessing apps. Only upside is it features Google play store and android functionality.

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Purchased 3 plus an extra controller…

Purchased 3 plus an extra controller only to receive a knockoff brand shipped directly from China after a long wait. I was advertised shipping from the US. The product did not work as advertised and a refund was refused! This is fraud, the old bait and switch. I hope Uncle Sam busts them soon so people don't get ripped off as I did!

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

I bought two of these things on 3/9

I bought two of these things on 3/9. Returned them on 3/25. STILL waiting for my return money!!! Even after I received a letter a couple of days ago saying my refund is issued. Going to tell me this is NOT right!!!! Playing with other peoples money!!! Im on a fixed income!!!! They Will NOT even write back!!!!

March 17, 2026
Unprompted review
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Rated 1 out of 5 stars

I purchased 3 of these worthless TV sticks

I purchased three of these TV sticks. None of them worked. When I contacted the company to get a refund, I was offered 25% of the original cost and I would get to keep all these things that don’t work. That’s when I realize that this was a scam. I’m suggesting to anyone that’s thinking of buying from this company to look elsewhere.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute crap

Absolute crap. I asked to cancel my purchase but they wouldn't cancel it as they didn't say it was in US dollars. Received it & can't even download Netflix yet its on their adverts. They don't reply to emails. Absolute crap & it's so slow . Do not buy this crap

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered one

Ordered one, billed for two. Instructions followed and will not connect, shows stand by mode.
2 customer service numbers are in FL and Mass USA side with no answer after 30 min wait on both lines. Scam!!

March 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Flixy TV stick scam

I had searched online for best tv stick in Australia and it came up with #1 Flixy tv stick, 5☆. Entered my paypal details to purchase 1 tv stick but before submitting the order I noticed price had jumped from $79AUD to USD $85. Next thing, my bank contacted me to say they'd blocked my card due to suspicious activity and $128 was removed from my credit card. I contacted Paypal straight away to advise this merchant had charged my account while I was reviewing the order, In fact I had not even submitted the order. They suggested contacting the vendor directly which I did to cancel the order. Then I received a generic email stating that cancellations must be made within 1 hour. The time from when the order was "placed" until the cancellation request was sent was 7 minutes. I've since had no further response. Also, the reviews online that stated #1 best fire stick, with 5☆ reviews is also a scam. Trustpilot reviews are actually just 1.3☆!
If I could leave a 0☆ review I would.
Edit:- they've now canceled and refunded me, which is good, but after I've had to cancel my credit card which is a pain. All because they took the $ automatically while I was still "reviewing the order"

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Only acknowledgment I received was from…

Only acknowledgment I received was from Yodel saying they had my parcel. It arrived yesterday. Instructions doi not mention you need 2 xAAA batteries anywhere. Inserted new batteries, but remote does not work. USB socket is different version to my TV. Had to find a spare. Instructions say Stick will show green or red light - mine shows blue. Cannot set up. Have raised refund through Credit Card. AVOID

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Purchased four of the sticks on a deal DO NOT ORDER SCAM

Purchased four of the sticks on a deal, the website glitched so it ended up as two transactions of two at different prices. Immediately requested a refund but was told my order was packed already and awaiting pickup by the carrier. If I wanted I could refund once I got them as there is a 30 day guarantee. They arrived and we opened one, does not do as advertised. All of the streaming services ask to login and pay. They do not bypass the login wall. Trying to return and get a refund, it is like I am at an auction, how about you keep them and we give you 40% off? No? 50% off, No? How about 70% refund and you keep them. All the emails seem to be AI. They never address the fact that the product does not work.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Initial misleading sales…

Due to initial misleading sales tactics, I ordered 4 Flixy Sticks instead of 2. When I received the bill, I suddenly had to pay €120.00 more (2 extra sticks + warranty). I immediately lodged an objection stating that I was exercising my 30-day full refund right. They came up with a different offer every time, but eventually, by constantly stating that I had NEVER ordered those 2nd sticks + warranty, they refunded everything properly within 1.5 weeks.

March 8, 2026
Unprompted review
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Rated 1 out of 5 stars

The product doesn’t work

The product doesn’t work. The instructions are not clear. They claim you have 30 days to return the item, but it takes 3 weeks for you to get. In my case they offered to keep the fire stick and get a 25% of the total cost as a refund.This company doesn’t know business.Please do not buy this product.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Sounds like I have the same problems as…

Sounds like I have the same problems as everyone.
Wanted 1 they charged me for four..tried to cancel as soon as I found an email for customer support within minutes...said it was already packed up to be shipped...this was at 12:36...got an email at 12;37 with order confirmation.tgese guys suck they are liars kept saying you can get a refund...yeah right

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Christian Great Rep - Helpful and friendly!!!

Christian, your rep who helped me today was very helpful and understood how to resolve my issue with your company (providing your refund process does work and I do indeed receive my FULL refund of $385.22) Turned out somehow my order for ONE stick was changed from one stick to 8 sticks; I am 80 years old and only have ONE TV. Less than 30 minutes later I received an emergency text from CHASE bank saying they declined a purchase from *CHECKOUTEROCOMME for $183.40 and I immediately replied "no" to finalizing this purchase. I then immediately checked my PayPal account, and discovered my ONE order for just ONE stick had been changed to 4 ORDERS with EIGHT sticks. Thanks to Christian for making everything right and giving me the peace of mind in knowing this error will be taken care of immediately and to my satisfaction.

March 16, 2026
Unprompted review
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Rated 1 out of 5 stars

I wanted a TV stick but didn't want to…

I wanted a TV stick but didn't want to subscribe to channels. Flixy advertised it was a one time payment, no subscriptions, delivery would be between 5-15 days. I was under the impression that it was coming from England, it was actually coming from Lithuania. It took over 25 days to be delivered! I kept emailing the company, they took their time replying but kept telling me it was on the way or it's in customs. I told them I was fed up with waiting, any longer & I'll cancel my order. When it eventually turned up, I set it up, first channel I was interested in, I had to subscribe, next one, I had to subscribe...this was not what was advertised! I contacted them AGAIN, told them I wanted to return it & wanted a refund. They kept offering so much % off, saying it would save me paying for postage to send it back. I would still be left with a product that I don't want/can't use. Eventually, they sent me an address label, told me how to send it & send them the tracking number so I can get my refund. As soon as I'd sent the package, I sent them the tracking number... surprise, surprise, their email box was full 🤨 We have been going around the houses since January, I got PayPal involved as that's how I paid. I sent them copies of everything. Now I've been told by PayPal that they've voted in favour of Flixy as I didn't send the correct tracking number??? Spoke to PayPal, no one English, she put me on hold, came back then apparently couldn't hear me so ended the call!!! So Flixy have had their product back, I have done everything asked if me AND they have my hard earned money. Plus I'm out of pocket, postage I've paid on top. Times aren't easy nowadays, I can't afford to lose £86 😔

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not purchase

I ordered 2 of these in August 2025 and I realised instantly I'd made a mistake so Within 5-10 mins I tried to cancel but I was told it was to late to cancel. So when they arrived they were damaged so I went through the return process in October 2025. I had to pay for postage to China also.

To this day I haven't received any refund. They (OMI) blame customs in China for mths and now apparently it's in transport to their warehouse which is taking months.

So disappointing when times and money is so tough

August 26, 2025
Unprompted review

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