The aps/site is easy to use and clear. However, why I did not give a 5 ratings is because since the last 6months 3-4 times, I have selected a flight and taking time to enter all the information u... See more
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Review summary
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Displays good prices and makes it easy to compare. Customer service not easy to reach especially when something unplanned happens during the trip.
Good application software that was easy to use. There were some confusing options that were presented but generally good.
Booking process was great Price was as expected. I was cool with the time schedule of the carrier as I don't drive. Hopefully from the time I get on the plane and back home will be a pleasant exp... See more
Company details
- #44 of 50 best companies in Flights Search Site
- #179 of 202 best companies in Travel Agency
About FlightHub
Written by the company
When You're Ready to Travel Again, FlightHub is Ready for You
Throughout the COVID-19 pandemic, we have been dedicated to helping our customers change their plans and resolve their issues as quickly and efficiently as possible.
"Tamara was great in helping an anxious traveler. This is a very weird time and she was able to concisely tell me what my options were and helped me the entire time to understand what she was doing. Thank you. I will be booking with you in the future!" Julie W
When you're ready to travel again, we're still here, providing the same lowest prices, best itineraries and optimal experience for more than 5 million customers we serve per year have come to expect from us. You can confidently book with us at flighthub.com
Written by the company
Contact info
United States
- 1-800-900-1431
- social@flighthub.com
- flighthub.com
4.0
Great
117K reviews
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I found the cheapest ticket after one…
I found the cheapest ticket after one month of search.
But it took almost 50 minutes to talk to an agent.
May 4, 2026
I am beyond frustrated and betrayed
I am beyond frustrated, hurt, and honestly angry at what I’ve just experienced with FlightHub.
At exactly 1:00 a.m. on the 5th of May 2026, I booked a flight. It got canceled. Fine. I tried again. The second booking went through successfully. I received a confirmation SMS, a confirmation email, and even an e-ticket. Everything looked legitimate. I have proof of all of it.
Then morning came and just like that, another message: “Your booking has been canceled.” No proper explanation. Nothing.
But what hurts the most? They already deducted $319 from my account.
Now they’re telling me I must wait 10 days for a refund as if my situation can just pause for 10 days.
I am traveling for medical reasons from Zambia to South Africa. I already have hospital bookings that I can’t just cancel without consequences. To reschedule, I would need about $600 money I don’t have. This situation has completely thrown my plans into chaos.
I tried everything to reach them:
- WhatsApp? Just an AI giving robotic responses.
- Phone numbers? Either off or unreachable.
- I was given another number to call. I called 3 times.
- I spent about $80 worth of airtime.
- I stayed on calls for over 2 hours… and not a single human being came to help me.
Nothing. Silence.
No live agent. No real support. No accountability.
At some point, I even begged them keep the money, just rebook me a flight. They refused. I asked them to at least help me secure another ticket. They refused again.
So what exactly is this?
How do you take someone’s money, issue a confirmed ticket, and then cancel it like it means nothing? How do you leave someone stranded when they are traveling for something as serious as medical care?
This feels deceptive, careless, and completely unacceptable.
Right now, I feel like I’ve been robbed not just of my $319, but of time, peace of mind, and an important opportunity to attend to my health.
People need to be very careful. Because if this can happen to me, it can happen to anyone.
This experience has been nothing short of a nightmare.
Go to their app reviews on Google Play Store you will cry a whole day. People really have a bad experience with this scam of an agency. Imagine an agency that doesn't have email chat, no live chat, number on their site don't work, AI provides you a number on their WhatsApp that you will call and never get response. If i don't get attention to this matter. I'm suing this company. My health matters the most. They have really put me in serious depression.
May 5, 2026
Unprompted review
Too many questions
May 5, 2026
Very user friendly to navigate the site.
May 4, 2026
Easy to book
May 4, 2026
Very poor not helpful
Very poor not helpful and Doing fraud when you booked tickets online. So I prefer all the customer don’t press cancellation protection plan when you start booking date, they will show you less amount and after that they deduct three times more money on that for the final price that thing happened with me they’re showing me.$20.02 upfront for the cancellation protection plan and when I put my credit card for the final amount deduct$80.37 so please aware that fraud thanks
May 2, 2026
Super fast and easy
May 4, 2026
I booked a flight from Halifax to…
I booked a flight from Halifax to Calgary in business class, and then paid for it. I have been booked into economy after I paid! I took screen shots as proof.
May 4, 2026
easy to book with Flight Hub
May 4, 2026
Polie and fast service at Flight Hub.
I had good experience with Flight Hub cervices in the past. Since I trust them, I confact them again and experienced the same, polite and fast service again. I recommended to others too.
May 2, 2026
Highly recommend
Very helpful and mindful people working at this agency.
Thank you very much for all your support.
May 3, 2026
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