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Rated 4 out of 5 stars

My wife's Versa 3 watch is working again after she dropped it; all it needed was a new screen. Turnaround would have been quick and deserved 5 stars but the carrier let them down and made it almost a... See more

Rated 5 out of 5 stars

Delighted that Fix Fitbits exists, rather than have to throw broken items away. My Fitbit Sense 2 suffered a smashed screen when it was dropped on a tile floor and Fix Fitbit expertly fitted a replac... See more

Rated 5 out of 5 stars

I checked the reviews before sending off my FitBit for you never can tell about a company's service. The numerous 5 star ratings were absolutely right, I sent my FitBit on Tuesday and received it bac... See more

Rated 5 out of 5 stars

So pleased with service received. My Charge 2 had a badly damaged screen. I posted it 2nd class on a Friday afternoon, and on Wednesday the following week it was back on my wrist actually looking br... See more

Company details

  1. Electronics Repair Shop
  2. Electronics Store

Written by the company

Don't want to spend big for a brand new tracker or smartwatch? Pay a fraction of the price for a repair! You don't need to fork out for a new tracker or smartwatch when you can have your broken existing Fitbit serviced by us for a lesser cost. We at FixFitbits are here to help you to get back into your wellness routine as quick as possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A great fix by Fitbit fixers.

I sent my fit bit via post to fix Fitbit’s, having sent them an email to see if they could fix my watch. They responded straight away and I’m pleased to say gave me clear instructions on how to send it to them and how long it would take to fix. They fixed my watch we needed a new strap and the watch reset as it was loosing time. They replaced the watch with a much better strap which I was so pleased with. I got my watch back within a week and was so happy with the results. I would highly recommend this company if you want a good repair done on your watch and it returned in quick time. 👍🏾

June 12, 2024
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Rated 5 out of 5 stars

Excellent service and products

Excellent service and products. Ordered a Fitbit Versa 3 screen and strap. Order came within 2 days and we're good quality. Fitted both using the useful video. Would recommend the company.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

I would just like to say the service I…

I would just like to say the service I received was outstanding and very efficient they reasonable price and everything was simple to do regarding emails ..sending it off and receiving it back thank you again for a brilliant service
Maggie

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Feel secure in using Fix Fitbits

Feel secure in using Fix Fitbits. My Versa 2 was repaired promptly and at a reasonable price. Communications were efficient and professional throughout. Great job and great value. Thank you.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fitbit repair

This is a great service. Response to enquiry was within 24 hrs and turnaround was very quick also.
Would recommend this company.

April 13, 2024
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Rated 5 out of 5 stars

Fix Fitbits, a very efficient company

Fix Fitbits was very quick with examining my wife's Fitbit and replacing the glass front cover which unfortunately was cracked. The time taken to repair was fast and the watch including the strap was also given a good clean.

A very efficient company.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent fast service

Excellent fast service, good communication and reasonable price. I have been impressed by their professionalism and the high standard of the repair. They come highly recommended.

April 6, 2024
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Rated 5 out of 5 stars

Great service

Great service, communications and professionalism.
The fitbit watch was a present from my wife, so we are both so pleased that it didn't end up in the bin
John

March 7, 2024
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Rated 5 out of 5 stars

My last hope of a fix, and it worked!

Great communication and fast repair. My fitbit screen wouldn’t light up or display anything, after emailing for a quote with some detail on the issue i got a quick response and a reasonable price quoted. I sent my fitbit off and they confirmed delivery, and let me know when they sent it back to me. All in all it was less than a week turn around and cannot fault the customer service, timeframe and quality.
If you need somewhere to get a fitbit fixed i would definately use them! Saved me buying a whole new one!

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication...

Excellent service and communication from start to finish. My fitbit looks like new again now the screen has been replaced. They are upfront about the costs and payment was made via Stripe which was very secure and easy to use. Would highly recommend.

January 16, 2024
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Rated 5 out of 5 stars

Excellent service

Excellent service. Had a cracked screen replaced. Great at communicating from quote, repair and job completion. Looks as good as new and cheaper than getting a new Fitbit. Really impressed thank you.

December 19, 2023
Unprompted review

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