Fix Auto UK - Fix Auto West Kensington Reviews 1,083

TrustScore 5 out of 5

5.0

112/114 North End Road, West Kensington, W14 9PP West Kensington, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’m absolutely delighted with the service I received. From start to finish, the team were professional, respectful and genuinely attentive. They kept me informed which I really appreciated... See more

Rated 5 out of 5 stars

Excellent and swift service. Car was quickly assessed for damage on the spot and booked in for the work soon after. On the day the courtesy car was ready and waiting. Work done to a high standard and... See more

Rated 5 out of 5 stars

The guys were very helpful, especially the supervisor! I bought a replacement vehicle on Monday and he said he could deliver it on Wednesday and he did. The work was done quickly and cleanly, thank... See more

Rated 5 out of 5 stars

These guys are amazing. I dropped my car to them and they went above and beyond to fix my bodywork, I came back to a cleaned fixed car within 2 working days and polite and communicative service throug... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 112/114 North End Road, West Kensington, W14 9PP, West Kensington, London, United Kingdom

  • 020 7381 3338

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

I’m absolutely delighted

I’m absolutely delighted with the service I received. From start to finish, the team were professional, respectful and genuinely attentive. They kept me informed which I really appreciated

What impressed me most was how quickly everything was completed without compromising on quality.
My car was ready for collection much sooner than I expected.

It’s reassuring to find a service that combines efficiency with a high level of customer care. I wouldn’t hesitate to recommend them to anyone looking for reliable and trustworthy car repairs.

Thank you, I appreciate it.
Jean B.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

The guys were very helpful

The guys were very helpful, especially the supervisor! I bought a replacement vehicle on Monday and he said he could deliver it on Wednesday and he did. The work was done quickly and cleanly, thank you.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and swift service

Excellent and swift service. Car was quickly assessed for damage on the spot and booked in for the work soon after. On the day the courtesy car was ready and waiting. Work done to a high standard and car valeted. Most of all, a friendly and helpful service with someone available on the office number for updates when needed. Would highly recommend - made the repairs following an accident so easy and quick. Thank you.

April 1, 2026
Rated 5 out of 5 stars

These guys are amazing! Reliable, communicative, trustworthy

These guys are amazing. I dropped my car to them and they went above and beyond to fix my bodywork, I came back to a cleaned fixed car within 2 working days and polite and communicative service throughout. If you ever need a garage - go to these guys! Thank you fix auto!

April 8, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Isabelle,

We appreciate you sharing your positive experience! We're so glad we could exceed your expectations by providing a clean, fixed car with communicative service in just two days. Thank you for recommending us!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Super reliable business

Super reliable business, great service. Took my car in after a collision and it came back in a couple of days as good as new. Very happy customer.

April 4, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Kitty Gibb,

We appreciate you choosing us! We're happy your car returned in excellent condition after the collision. Our team is delighted you were very happy with our service.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service. Polite & friendly. Car went in Wednesday morning and had it back Thursday afternoon. Would have no problem using again.

April 2, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Paul,

We're happy to hear that you found our service great and our team polite. We appreciate your positive feedback and are glad you were satisfied with the quick turnaround.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Perfect Job

The repair to my car was perfect and done speedily. They kept me informed of the work undertaken and timing.

March 17, 2026
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Reply from Fix Auto UK - Fix Auto West Kensington

Brigitte Leveque,

We appreciate you taking the time to leave us a five-star review. We're so glad to hear that you were happy with the speedy repairs to your car and how we kept you informed.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Very straightforward transaction and an…

Very straightforward transaction and an excellent repair. All the staff were very pleasant and helpful and the work was of perfect quality and only took two days which means I didn't need a hire car. Have recommended this company to others.

March 24, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Johnathan Hodgson,

We appreciate your feedback! We're happy to hear that you found the transaction straightforward and the repair excellent. It's great to know our team was pleasant and helpful, the work was of perfect quality and completed quickly.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Excellent service.

Responsive, friendly and reassuring customer service. Very swift repair with clear explanation of work carried out. Car returned clean and polished. Thank you very much.

March 17, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ms Joanna Finch,

We appreciate your review! We're happy to hear that you found our customer service responsive and friendly and that the repair was swift with a clear explanation. We're glad you liked the clean, polished car!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Quick and high quality work

Once we let the insurance company know about the damage in our car, they immediate call us to arrange the repair and quickly fixed our car. They informed us timely about the repair they did and what materials and brands they used to fix it. The repair was also very quick and high quality, we're really happy with the service they provided.

March 18, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ahmet İhsan Kaya,

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with how quickly the repair was arranged and the quality of the work. It's great to know you were satisfied with the updates provided during the repair process.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Very good work nice communication with…

Very good work nice communication with staff thankyou

March 13, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

amarjeet singh,

We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our work and communication.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Very efficient service and great…

Very efficient service and great communication. The work done on my car looks great so far, and I also received a complimentary exterior wash, which is always appreciated.

March 11, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ramy Karl,

We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you received efficient service, great communication, and are pleased with the work.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Fast service!

March 2, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Thank you for the feedback!

Rated 5 out of 5 stars

Excellent service and job


Excellent service and job. Would highly recommend them

February 25, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Bb,

We appreciate your positive feedback and are so glad you were happy with our excellent service. Thank you for your recommendation!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Good job

Good job! Excellent service

March 5, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Kalana Arandarage Don,

We're glad you enjoyed your experience! Thank you for your positive feedback; we appreciate it very much.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Professional

Professional, kind and quick. Highly recommend.

February 27, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Veronica,

We appreciate your recommendation and are so glad you found our service professional, kind, and quick. Thanks for your positive feedback!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Really impressed by the speed and…

Really impressed by the speed and quality of work of these guys true professionals no wonder their business doing really well with several branches

February 27, 2026
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Reply from Fix Auto UK - Fix Auto West Kensington

I G,

We appreciate your positive feedback! We're happy to hear that you were impressed with our team's speed and quality. Thank you for acknowledging our professionalism.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Award-winning service

Their experience I had with the garage was extremely and exceptionally professional, caring and courteous. I would definitely use your services again and refer friends and family. Thank you so much.

February 26, 2026
Unprompted review
Fix Auto UK - Fix Auto West Kensington logo

Reply from Fix Auto UK - Fix Auto West Kensington

Sanchez Gabriel,

We appreciate your kind words! We're so glad to hear that you found our service exceptionally professional, caring, and courteous. Thank you for your recommendation!

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

Pro finish, Quick turnaround

Quick turnaround, professional finish! Great job

February 23, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Yo S,

We appreciate you taking the time to leave us this great review. We are so glad to hear you were happy with our quick and professional work.

DHAVAL SHAH, Fix Auto UK

Rated 5 out of 5 stars

10/10

10/10 - Brilliant Job - Thank you.

February 19, 2026
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Reply from Fix Auto UK - Fix Auto West Kensington

Kristian Sharp,

We're happy to hear that you had such a brilliant experience! Thank you for your positive feedback; we appreciate it.

DHAVAL SHAH, Fix Auto UK

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