Fix Auto UK - Fix Auto North Staffordshire Reviews 203

My whole experience was first class right from the initial contact to the swift completion of my repair. All the staff went out of there way to make sure i was kept informed of the repairs progress and always spoke to me with professionalism with a very personal touch. My car had been with another garage for months before it was transfered to M and M. As soon as it was with M and M it was done within weeks. I was kept up to date with the repair progress by the wonderful ladies in the office and Phil went out of his way to ensure my repair was completed satisfactorialy. I would recommend this garage to anyone. First class professionalism from start to finish!

My car repair was an excellent piece of work and my. car was returned in an exemplary condition inside and out.I would recommend mand M vehicle repairs and would definitely use again

Very professional and helpful. Hire car was perfect. Repair looks amazing. Thank you. Very helpful staff

They have done a fantastic job repairing my car after some significant damage to the side and rear quarter panel - wouldn't be able to tell where the damage was. The staff were helpful and informative throughout the whole process.

Very helpful.
When a problem arose they dealt with it as quickly as they could.
People in reception very friendly too!

I am over the moon the quality of my repairs that have been done. My bumper & hatch look amazing & you wouldn’t know if had ever been an accident. Tracey was amazing sorting my car to go on the transporter & sorting my courtesy car out. It was finished before the estimated date to be complete. It brought a tear to my eye when I finally saw my car, it was super clean & polished & you can could tell it had a professional team on it with giving my car the finishing beautiful touches. Thank you so much for my car looking perfection & lovely to drive again.

Highly recommend MnM, the car looks brand new, from start to finish i was updated on the repairs. Ive had bad experiences with other bodyshops in the past, but these guys were 1st class, I would definitely use them again.

A quality repair and great communication throughout.

I took my vehicle in to M&M Garage for repair and was really impressed with their service. The whole process from start to finish was really impressive. They were friendly, efficient and kept me updated throughout!

Janet and Tracy were very helpful especially!

Would totally recommend!

Not the best experience. Was told my car would only be in for 2-3 days. Ended up being almost 2 weeks.
I was also told that it was going to get picked up at a certain time in the morning but was later told that it was going to be a 4/5 hour window. The lady on the phone was quite rude about it too.
They’re repair itself is good but that’s about the only saving grace.

From the moment my vehicle arrived to the moment I collected it the service and communication was excellent .

Tracey kept me up to date at every stage and ensured everything ran smoothly.

My car was damaged at 4 p.m, and by 10:30 the following morning it was already booked in, with parts being ordered immediately. Tracy was excellent throughout the entire process and kept me fully informed at every stage.

Due to work, I needed the collection of my vehicle to fit around my schedule, which was handled without any issues. The repair itself has been completed to a very high standard, and when I collected the car it was spotless inside and out.

After the stress of the initial incident, the repair experience was completely stress-free. I would highly recommend this service to anyone who has the option to use them.

Local, communicated well, repair was done before estimated time and was well done too.

Great communication, very professional and the work was done to a high standard.

Very efficient. Good job done would recommend them for repairs.

The staff couldn't do enough to help, called to make the arrangements, providing regular updates and supplying the courtesy car while mine was in for repair.

All staff who I had contact with were very helpful, informative and friendly.
I wouldn't hesitate to recommend them.

Excellent service. Fast and efficient.

The staff at your leek branch were very helpful and they got the ball rolling really fast in the way from.the accident to estermation to getting car down to them and getting it fix alway kept me updated very friendly well recommended these 1000%