I’d give 10 stars if I could! My car went into Fix auto after an accident, and spent 8 weeks with them! I did not have to lift a finger from start to finish. Liaising with enterprise and constant... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s difficult to put into words, but they were extremely helpful and obliging and couldn’t do enough to assist with the repairs on my car whilst also liaising with the hire car company. Phil was my... See more
Company replied
6 Stars 🌟 What a Guy , genuine and honest throughout the whole operation with my motor , making the process so simple and stress free. Always giving me updates every few days and putting my... See more
Company replied
They were incredibly quick with the repairs and kept me updated the whole way throughout it and finished ahead of schedule. The team, especially Steve that I dealt with, are very patient and answered... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 4 Old Block Plant, CW9 6DE, Wincham Lane, Northwich, United Kingdom
- 01606 33 10 20
5.0
Excellent
220 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’d give 10 stars if I could
I’d give 10 stars if I could!
My car went into Fix auto after an accident, and spent 8 weeks with them!
I did not have to lift a finger from start to finish. Liaising with enterprise and constant commutation made the stressful situation, completely stress free.
I was kept up to date every step of the way and reassured after delays due to parts not being available. Communication was exceptional and Steve and Phil both made the process very easy and stress free. I would recommend this garage 10 times over.
March 24, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
We appreciate your amazing review!
We're happy to hear that our communication and service made the repair process stress-free for you.
It's great to know we exceeded your expectations, and we thank you for your recommendation.
Your comments will be passed to Steve and Phil, they will be thrilled.
Thanks again.
Fix Auto Mid Cheshire
Above and Beyond
It’s difficult to put into words, but they were extremely helpful and obliging and couldn’t do enough to assist with the repairs on my car whilst also liaising with the hire car company. Phil was my contact throughout and took care of everything despite an unexpected stay in hospital.
February 10, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving this 5* review.
We're very pleased to hear that we could assist with your car repairs and liaising with the hire car company.
WE will be sure to show Phil this lovely review.
We appreciate your kind words and are grateful for your feedback.
Thanks again,
Fix Auto Mid Cheshire
A great experience
They were incredibly quick with the repairs and kept me updated the whole way throughout it and finished ahead of schedule. The team, especially Steve that I dealt with, are very patient and answered any questions I had.
March 2, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
We appreciate you taking the time to leave us a 5* review.
We're happy to hear that you were pleased with how quickly the repairs were completed and that you were kept updated throughout the process.
Thanks again,
Fix Auto Mid Cheshire
Amazing service from Steve and Phil
Amazing service from Steve and Phil. My car looks brand new I am so happy thanks so much
February 20, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving us a 5* review.
We appreciate you taking the time to leave this for us.
We're so happy to hear that you feel your car looks brand new.
Thanks again,
Fix Auto Mid Cheshire
Phil and the team were professional and…
Phil and the team were professional and friendly from the start. They carried out the work to a very high standard and kept me informed throughout. I would definitely recommend them to anyone. If in doubt and need a repair, call in and see them.
February 19, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for this 5* review Michael. We appreciate your positive feedback!
We're so glad to hear that our team was professional and friendly, and that you were informed throughout the repair process. Thank you for your recommendation.
Fix Auto Mid Cheshire
Amazing service from start to finish
Amazing service from start to finish, Steve has been incredible providing constant updates and answering my 100 different question, nothing was ever too much trouble.
The car looks better than I could of imagined.
Thanks again 😊
February 19, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving us this 5* review.
We appreciate your amazing feedback!
We're so glad that you received incredible service and constant updates. It's great to hear that the car's appearance exceeded your expectations.
Thanks again for your review!
Fix Auto Mid Cheshire
Excellent services
Excellent services, updated throughout all stages of the repair. Thanks to the team and special thanks to Steve & Phil.
February 14, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for leaving us a 5* review.
We appreciate you taking the time to share your positive experience! We're happy to hear you received excellent service and were well-informed during the repair process.
Thanks again,
Fix Auto Mid Cheshire
Brilliant service
Brilliant service, great communication and went out of the way to help in every way.
The repair to bodywork was excellent as well.
Definitely recommend.
February 12, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for leaving this 5* review.
We appreciate you recommending our services! We're happy to hear that you had a positive experience and that our team went above and beyond to help.
Thanks again,
Fix Auto Mid Cheshire
6 Stars
6 Stars 🌟
What a Guy , genuine and honest throughout the whole operation with my motor , making the process so simple and stress free.
Always giving me updates every few days and putting my mind at ease.
Very easy to talk to and trust was established very quickly with how honest he was.
Highly recommend Phil , his company and the service they provided.
Thank you for everything Phil it was very appreciated pal.
February 13, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Wow — this absolutely made our day! 🌟
Thank you so much for such an incredible review. Hearing that the whole process felt simple and stress-free is exactly what we aim for, so it means a lot to know we delivered on that for you.
Keeping you updated and making sure you felt confident every step of the way is just how we believe business should be done — open, honest, and straightforward. Trust is everything, and we’re genuinely grateful that you felt that from the start.
Phil will be over the moon reading this! We truly appreciate the recommendation and your kind words about the company and service. It was an absolute pleasure helping you, and you’re always welcome back anytime -hopefully you don't need us as there is no damage t your car/van.
Thanks again for your support — it really does mean the world to us 🙌
Fix Auto Mid Cheshire
Amazing professional service from start…
Amazing professional service from start to finish ⭐⭐⭐⭐⭐
February 12, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much your 5* review Sarah.
An absolute pleasure to deal with you throughout the repair.
Thanks again.
Fix Auto Mid Cheshire
Superbly professional
Fix Auto have been, hands down, the best garage I've ever dealt with. Superbly professional and they went over and above in terms of communication and keeping me up to date every step of the way. They gave me great confidence and I wouldn't hesitate to recommend them.
February 11, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
We appreciate your kind words!
We are so glad to hear that you had such a positive experience with our team and that our communication met your expectations.
Thank you for recommending us!
Thanks again for this 5* review.
Fix Auto Mid Cheshire
Another first class job by Fix Auto…
Another first class job by Fix Auto Northwich. Full marks for skill, attention to detail, courtesy and service. I hope I won’t need them again but wouldn’t go anywhere else.
February 5, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
We're happy to hear that you had a positive experience with our service. We appreciate your kind words regarding our team's skill, attention to detail, and courtesy.
Thank you for your recommendation!
Fix Auto Mid Cheshire
Helpful and do a brilliant job
Very easy to arrange - everything
Were more than helpful working within my schedule
Kept me informed on where repairs were up to & even warned me not to drive over as the weather was really bad
Everyone was friendly and helpful
Best repair company I’ve been to and work was done to a very high standard
Great team
B
January 26, 2026
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving this 5* review Debbie.
We appreciate you taking the time to share your positive experience. We're happy to hear that we were able to accommodate your schedule and keep you informed throughout the repair process. It's great to know you found our team helpful and the repair work to a high standard.
It really was an absolute pleasure to deal with you throughout the process. You certainly put a smile on many faces here!
Thanks again.
Fix Auto Mid Cheshire
Incredible experience
Wow is all I can say.My experience dealing with Fix Auto UK has been incredible. The communication from day one to collecting my car has been brilliant. I have been kept up to speed every step of the way.Today I returned my hire car and Steve arrived with my shiny car. It was absolutely immaculate and looked like it had just been driven off the production line. I cannot fault a single thing in the whole experience of dealing with this company. I would highly recommend them.
January 9, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for your wonderful 5* review Jo.
We're happy to hear that your experience was incredible! It's wonderful to know that our communication and service met your expectations, and that you were pleased with the result.
Thank you for recommending us!
Fix Auto Mid Cheshire
Fantastic personal service with regular…
Fantastic personal service with regular updates on progress. Highly recommend this local service - although I hope I never need them again😂
January 9, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for your 5* review Chris.
We're very happy to hear that you received fantastic, personal service and regular updates. We appreciate your recommendation.
It was an absolute pleasure to deal with you throughout the repair process.
Thanks again,
Fix Auto Mid Cheshire
Cant recommend the workers (phil and…
Cant recommend the workers (phil and steve) enough. They kept me updated with every step during my car process and repairs. Never met more friendly and professional people. They are a credit to the company and have made this process smooth sailing. Thanks so much!
December 19, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
We appreciate your fantastic feedback!
We're happy to hear that you found our team members friendly and professional, and that they kept you informed throughout the repair process. We're glad we made the experience smooth for you.
Thanks again,
Fix Auto Mid Cheshire
If I could give 10 stars I would!
⭐⭐⭐⭐⭐ ⭐️⭐️⭐️⭐️
Efficient, trustworthy and excellent communication throughout. I was kept fully updated exactly when they said they would update me, which really helped build confidence. They managed my expectations clearly around timescales for the repair and everything happened as explained.
I have never needed to have my car repaired following an accident before, so I was quite nervous about the whole process, but the team at Fix Auto UK - Mid Cheshire reassured me every step of the way. A very professional and supportive service I would recommend them without hesitation.
December 19, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving us a 5star review.
We're very happy to hear that you had a positive experience with our service. It's great to know that our communication and clear explanations helped ease your concerns during your car repair. Thank you for recommending us!
Thanks again,
Fix Auto Mid Cheshire
Absolutely perfect customer service…
Absolutely perfect customer service from Fix Auto Northwich. The job was explained clearly with a fair, transparent and reasonable cost. The work was done to a very high standard and all the way though the team kept me up to date with progress. They are a friendly, trustworthy team and I wouldn't hesitate to recommend them and the quality of their work.
Rachel
December 15, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for taking the time to leave such a wonderful review.
We’re delighted to hear that you were happy with the service you received from us.
Clear communication, transparency, and high-quality workmanship are all extremely important to us, so it’s great to know these came across during your experience.
Your kind words about the team mean a lot, and we truly appreciate your recommendation.
Thanks again,
Fix Auto Mid Cheshire
A brilliant car body shop!
From the very first day when Phil rang to arrange my repair, until the day I picked my car up, Phil, Steve and the rest of the guys were absolutely brilliant. They updated me every step of the way, were always there for advice and the repair was first class. I really can’t fault them. Customer service at its best.
I would wholeheartedly recommend Fix Auto Mid Cheshire.
Thanks again Phil, it was a pleasure dealing with you.
Regards
Tony
December 12, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your 5 star review Tony. We appreciate your kind words!
It's great to hear that you were pleased with the updates, advice, and quality of the repair.
We are so glad you had a positive experience with our team.
Thank you for your recommendation!
Fix Auto Mid Cheshire
Great experience
Stress free experience, Phil was great and so helpful, explained the process making it easy to understand and gave updates of repairs throughout, car came back in perfect condition, and all clean too!
Definitely recommend this place for car repairs
December 11, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving us this 5 star review!
We're delighted to hear that your experience with us was stress-free.
Keeping you updated throughout the process and delivering all the information you need is always our top priority.
Thanks again,
Fix Auto Mid Cheshire
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.