Fix Auto UK - Fix Auto Glasgow North Reviews 

436
•
TrustScore 4.5 out of 5

4.6

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB

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Rated 5 out of 5 stars

Can’t thank Fix Auto UK enough, this is the first time I’ve had to use an outside of my area garage, and I was delighted with the service, from the reception staff to the person giving me my keys... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff, nothing was to much trouble for them. Kept me well informed of progress on the repair of my vehicle. Courtesy car provided was a dream to drive and in excellent condition.

Company replied

Rated 5 out of 5 stars

Great communication from customer service , kept informed , Darren arrived with courtesy car , easy transfer . Friendly staff on arrival to pick it up Waiting on badge for the car , trust i'll here... See more

Company replied

Rated 5 out of 5 stars

My car had to have body work done and my vehicle was taken away for repairs and I was instantly given a courtesy car. I had been very upset as my car had been damaged through no fault of my own and I... See more

Company replied


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Auto Dent Removal Service
  5. Car Repair and Maintenance
  6. Car Service

About Fix Auto UK - Fix Auto Glasgow North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.6

Excellent

TrustScore 4.5 out of 5

436 reviews

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4.6

All reviews

(436)

5,644 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication throughout and…

Great communication throughout and repair. The car looks brand new again.

October 14, 2026
Fix Auto UK - Fix Auto Glasgow North logo

Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you kindly for taking the time to leave us a review, we really appreciate your feedback. We are delighted to hear your car looks brand new again.

Rated 5 out of 5 stars

Can’t thank Fix Auto enough UK enough

Can’t thank Fix Auto UK enough, this is the first time I’ve had to use an outside of my area garage, and I was delighted with the service, from the reception staff to the person giving me my keys back at the end of the repair. Especially want to thank Kieran who worked on my car especially my car looks as if the accident didn’t even happen
Thanks to all the team at Fix Auto
I will definitely be recommending you guys
X

October 13, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you so much for taking the time leave us a review, we really appreciate your feedback. We are delighted to hear you were happy with our service from the whole team. I will pass your kind comments to Kieran who will be delighted.

Rated 5 out of 5 stars

Very good job & Michelle was great with…

Very good job & Michelle was great with help on a small issue after the repair

September 23, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you kindly for leaving us a five star review, we really appreciate your feedback. I am happy to hear Michelle was a great help to you and she will be delighted with your kind words.

Rated 5 out of 5 stars

THANK YOU

Very helpful staff, nothing was to much trouble for them. Kept me well informed of progress on the repair of my vehicle. Courtesy car provided was a dream to drive and in excellent condition.

October 1, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you kindly for leaving us a five star review, we really appreciate your feedback. We are delighted to hear our team was helpful and that you were well informed of our repair.

Rated 4 out of 5 stars

Excellent service

Excellent service. Collected the car, fixed it, cleaned it, dropped it back off. Smooth and efficient system.

October 2, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We are delighted to hear you were happy with our smooth and efficient service.

Rated 5 out of 5 stars

Very helpful and excellent work.

Very helpful and excellent work.

October 1, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We are delighted to hear our team was very helpful and you were happy with our excellent repair.

Rated 5 out of 5 stars

Just hit my car repaired from fix auto…

Just hit my car repaired from fix auto in hawthorn street Glasgow really quick and efficient with my repairs quality at its finest can’t fault the company in any shape or form even valeted my car well done fix auto happy to have my car repaired here if the unfortunate had to happen again cheers thanks to Sandra the receptionist for making me feel welcome ten ten banging

September 30, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a five star review, we really appreciate your feedback. We are delighted to hear you were happy with your repair and the complimentary valet on your vehicle. We are happy to hear Sandra made you feel welcome, Sandra will be delighted with your kind comments.

Rated 5 out of 5 stars

Helpful staff

September 24, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a five star review, we really appreciate your feedback. We are delighted to hear our staff was helpful.

Rated 4 out of 5 stars

Decent service.

Decent service.

September 16, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a repair, we really appreciate your feedback.

Rated 5 out of 5 stars

Excellent service kept me updated…

Excellent service kept me updated frequently polite and friendly staff

September 14, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a five star review. We are delighted to hear you were updated frequently by our polite and friendly staff.

Rated 5 out of 5 stars

Great communication from customer…

Great communication from customer service , kept informed , Darren arrived with courtesy car , easy transfer .
Friendly staff on arrival to pick it up
Waiting on badge for the car , trust i'll here soon !

September 4, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your five star review. We are delighted to hear it was a positive experience.

Rated 5 out of 5 stars

Great job on the repair and they…

Great job on the repair and they dropped my car back to my home as I wasn’t able to collect during their opening hours.

September 7, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave a five star review. We are delighted to hear the repairs were completed to a high standard and you were happy with the service provided.

Rated 5 out of 5 stars

Excellent service very helpful staff…


Excellent service very helpful staff made getting repairs to my car carried out a lot less stressful than it otherwise would have been

August 25, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your five star review. We are delighted to hear the the team involved provided an excellent service.

Rated 5 out of 5 stars

Kept informed of repair progress and…

Kept informed of repair progress and dealt with quickly and efficiently

August 20, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We are delighted to hear you were updated throughout your repair. We are very happy to hear your repair was dealt with quickly and efficiently.

Rated 5 out of 5 stars

Excellent Service Provided A Quick Repair

My car had to have body work done and my vehicle was taken away for repairs and I was instantly given a courtesy car. I had been very upset as my car had been damaged through no fault of my own and I have an elderly dependant so I was stressing about how I could care for him. A beautiful lady called Elaine kept me calm and gave me reassuring advice. Once my vehicle was ready I returned the courtesy car and my own car was brought to me gleaming inside and out. Again, I dealt with wonderful staff at reception and a young lady talked me through the repairs to my own car. I can honestly say it was lovely to be met with such smiley people when collecting my own car. Great customer service and a beautiful looking fully repaired wee car. Delighted.

August 24, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave a lovely review, we really appreciate your feedback. We are delighted to hear you were happy with your repair and the service our team provided. It is wonderful to hear you were happy with the repair and the service our team provided, they will be delighted with your kind comments. We understand how stressful it can be when your vehicle is damaged but we are happy to hear the team provided reassurance and support when needed.

Rated 5 out of 5 stars

Very pleased with the work on my car…

Very pleased with the work on my car thank you

August 20, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. We are delighted you are happy with the repair to your vehicle.

Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.
From initial booking to delivery of the finished / fixed car.

August 18, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate your feedback! We are delighted to hear we offered a great service from to finish.

Rated 1 out of 5 stars

Shoddy workmanship

Twice they fixed side door on wav and twice it has been shoddy work. Door handle is loose and alignment on door is wrong. There are also strike marks from a grinder on inside of windscreen and footprints on seats, oily hand marks on ceiling and walls. Then tried to blame it on someone else. Bunch of cowboys.

May 22, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your review. I can't seem to find any records relating to your repair. Can you please call our Customer Service Department on 0141 336 1212 to discuss further.

Rated 5 out of 5 stars

Kept me updated and repaired my car…

Kept me updated and repaired my car quickly. Friendly and helpful. Wonderful service

August 11, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate your feedback. We are happy to hear you were regularly kept up to date by our friendly and helpful team.

Rated 1 out of 5 stars

Poor workmanship and unacceptable customer service – Disputed repairs

I had my vehicle repaired through Fix Auto via my insurance company, Admiral Insurance (Claim Ref: 2001997066). Unfortunately, the standard of work and service provided was completely unacceptable.
The repairs carried out were incomplete and defective, particularly on the C-post panel. Due to their poor workmanship, the vehicle failed to meet acceptable standards, forcing me to pay out-of-pocket for additional corrective repairs just to make the car roadworthy and MOT-approved.
To make matters worse, Fix Auto attempted to pass on unauthorized and disputed charges for a courtesy car/tyres (£422.62) directly to me, despite this entire job being managed under an active insurance claim. When the vehicle was returned at the end of its lease, inspection defects directly linked to their incomplete repair work resulted in end-of-contract penalty charges from the finance company.
This entire experience has caused significant stress and financial inconvenience. The workmanship is substandard, and their billing practices are wholly unreasonable. I have escalated this matter formally to the Financial Ombudsman Service. I strongly advise others to avoid using Fix Auto for insurance repairs.

June 23, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to share your feedback. We are sorry to hear about your experience and the concerns you have raised. We have not recieved any notification from either yourself or your insurance company advising us that you were dissatisfied with the repair to the C-post panel. However, should you wish to discuss this further you are welcome to contact our Customer Service team who will happily investigate your concerns. We have received correspondence from your insurance company regarding this matter and have provided a full response outlining our findings. We would therefore ask that you liaise directly with your insurer for any updates relating to their investigation. We take customer feedback seriously and appreciate you bringing your concerns to our attention.

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