While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Currently still awaiting order to be delivered. Various emails received to update me on a ‘delay’ then ‘dispatched’ but all I have received to-date is a complimentary ‘gift’ (a couple of rubber resi... See more

Company replied

Rated 4 out of 5 stars

I recently purchased a lateral pulldown bar for my sons birthday and was getting worried because others I had seen were either very expensive or out of stock. Fitness Health had them in stock at a ver... See more

Rated 2 out of 5 stars

I had bought the same supplement elsewhere previously but wanted to give this company a try. The effect was not nearly as strong on the body, in fact I don't feel anything with this brand. I wont say... See more

Company replied

Rated 5 out of 5 stars

I ordered a wide-arm pulldown bar. It was the cheapest of these bars I could find online while keeping a strong, metal construction. I must admit I wasn't expecting much, but I was impressed. Exactly... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

Fitness Health, Founded in 2011, We are a UK established limited company that sells fitness equipment and nutritional products. Fitnesshealth Ltd was funded in 2011 by Rene' Harwood. Having worked in the health and fitness industry for over 15 years in all different sectors ranging from outdoor fitness groups, sports teams and personal clients. Being a fully qualified Personal Trainer and Professional Chef. Rene has gained experience as a head chef of kitchens in the ski fields of New Zealand to working as fitness instructor for British Military Fitness. "I specialise myself in speed training and outdoor training. You will see that the Fitnesshealth.co range of fitness products primary focus on these areas. All products are tested in house in our warehouse, so that you can be sure that you receive quality products, we guarantee this so you can be sure that you receive the best quality products for the best available prices."


Contact info

3.0

Average

TrustScore 3 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!!

I had a great experience the packaging was really nice and everything arrived in good condition. I had a couple of questions and their team responded quickly and helpfully. Excellent customer service overall thanks. I’m very happy with my purchase Cheers !

November 19, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Horrible

Horrible, a complete SCAM. They continue to deliver products every 14 day even though I stopped the orders!!

October 8, 2025
Unprompted review
Fitness Health logo

Reply from Fitness Health

Dear Hanne. Thank you for your feedback. We sincerely apologise for any frustration caused. After reviewing your case, we can confirm that we have not received any notification about your cancellation in our system. If you no longer wish to receive the product, please let us know, and we will promptly stop future deliveries.

Additionally, please note that we have not charged you further, and the item was resent because it came back to us undelivered. We strive to ensure our customers receive their items as expected, and we regret any inconvenience this has caused. Please reach out to us directly so we can resolve this matter to your satisfaction.

Please feel free to reach our to us , all the best Matt

Rated 2 out of 5 stars

Don't feel anything with these supplements

I had bought the same supplement elsewhere previously but wanted to give this company a try. The effect was not nearly as strong on the body, in fact I don't feel anything with this brand. I wont say what the supplement was but it seems to not be very bioactive or too much fillers ect.

May 18, 2025
Unprompted review
Fitness Health logo

Reply from Fitness Health

Thank you for taking the time to share your feedback. We care deeply about the quality of our products and always use trusted manufacturing partners to ensure they meet the highest standards. We are proud to say that all of our supplements are made in the UK, where we can closely monitor the quality and ingredients, ensuring there are no unnecessary fillers and that they are formulated to deliver the best possible results.

We’re sorry to hear that the product didn’t meet your expectations this time. Individual responses to supplements can vary, but we take concerns like this very seriously. If you’d like to share more details with us directly, we’d be happy to investigate further and help you in any way we can. Your satisfaction and trust are very important to us.

Advertisement
Rated 2 out of 5 stars

Didn't advise that 2nd item on order…

Didn't advise that 2nd item on order wasn't shipping, despite me paying for premium delivery. 3 week delay on original commit date

May 13, 2021
Fitness Health logo

Reply from Fitness Health

Really sorry about this, we have recently had an issue with our last restock order which has left us 4 weeks overdue (due to Suez Canal blockage) unfortunately this is out of our control, we couldn't give updates as of the date for delivery as these were not confirmed. We have received date and we have contacted you offering a solution with some additional gifts for this problem. Once again sorry about these issues we are working hard to resolve all problems caused by the delay of restock. Kind regards, Rene, Fitnesshealth

Rated 1 out of 5 stars

Currently still awaiting order to be…

Currently still awaiting order to be delivered. Various emails received to update me on a ‘delay’ then ‘dispatched’ but all I have received to-date is a complimentary ‘gift’ (a couple of rubber resistance bands). I have requested updates via many channels but nothing forthcoming as yet...
Just received an update - delivery been delayed again but at least updated me

May 10, 2021
Unprompted review
Fitness Health logo

Reply from Fitness Health

Really sorry about this, we have recently had a massive issue with are last restock order which has left us 4 weeks overdue (due to Suez Canal blockage) the stock was automatically put into the system on the ETA date items are in port in the UK and have been there for 2 weeks we are waiting for the shipping agent to unload the stock, we sent gifts out as a token of goodwill we didnt expect these delays and we are very sorry for any inconvenience caused. Kind regards Fitnesshealth

Rated 5 out of 5 stars

Excellent customer service and product

I purchased a Kelton lat pulldown machine.
It came with minimal instructions in Polish, so I was unable to set it up initially. I contacted Fitness Health and they were brilliant. They sent me a video they made on how to install it and it is now working really well.
I highly recommend the product and the seller.

May 2, 2021
Fitness Health logo

Reply from Fitness Health

We have resolved this issue with the buyer we have given them guidance on the installation of equipment. Customer emailed but we had an issue as it went to a old email, please contact customers@fitnesshealth.co if you have any problems we will try our best to resolve ASAP.

Advertisement
Advertisement
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! Excellent customer service. I’ve bought some products from this shop: spirulina powder, magnesium tablet, mango tablets. I can say that the quality is very high and I will definitely continue to buy from this shop!
Thanks!!!

February 25, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

The order didn’t leave on time

The order didn’t leave on time. And delivered very late with no communication

February 24, 2021
Fitness Health logo

Reply from Fitness Health

Sorry to hear this, we sent a message out to the email with a response as there was an issue with the item on order. We shipped the item after no communication was made.

Rated 5 out of 5 stars

Superb customer service

Purchased some cable handles for my home gym. Great price, fast delivery and they even gave me a large discount for some mild cosmetic marks, which I hadn't even noticed. Superb customer service!

February 7, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look