Great service from a company that had a good website, was quick to confirm items in stock, agree a suitable delivery time slot and then keep me informed..,. what more does a great company do? yes...... See more
Company replied
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First fence responded quickly to our request and delivered as stated. I would recommend them to anyone.
Company replied
Spent over £5k run short then wanted to charge me full £30 per panel more even though I told the sales operator on the phone we might run short he said it wasn’t the problem Then up the price... See more
Company replied
Their sales team respond too quickly and efford to give best service
Company replied
Company details
Written by the company
First Fence was established in 2010 and has fast become one of the front-runners of today's UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions on both a national and international scale. To enable greater manufacturing facilities with a large office space, our Head Office in Swadlincote, South Derbyshire was formed. With further success came the development of our Regional Depots in Bristol, Tipton, Glasgow, Essex and Nottingham. All of our depots offer vast stock holding and great transport links, therefore minimising the travelling distance to deliveries. This teamed with our efficient vehicles and route planning software help to ensure we are operating an efficient delivery service and continuing to grow as a company.
Contact info
Kiln Way, DE11 8EA, Swadlincote, England, United Kingdom
- 01283 512111
3.8
Great
6 reviews
Hasn’t replied to negative reviews
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Outstanding service
Dealt with Joseph Plumber at First Fence who could not have been more helpful and professional.
Friend of Campsie High Kirk in Lennoxtown Glasgow ordered security fencing. The delivery driver was vey personable and helpful
Excellent service from yourself.
Please let you bosses know the feedback is outstanding. Craig Brooks - Chair of FoCHK - Friends of Campsie High Kirk is a registered charity. Charity No. SC053341
November 17, 2025
Unprompted review
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Be Warned.....!
Went with this company due to their impressive claims on customer focus and communication.
However, when railings were delivered, the damage was immediately apparent. 50 % of the components had substantial amounts of the powder coat finish rubbed off and in other areas, the coating was not in contact with the metal.
Understandably my clients, having seen this, decided that they didn't want to have any dealings with a company that lets this be sent out in this condition, decided to use someone else and I was left to return this scrap. Numerous calls and emails followed to get these materials collected and my outlay reimbursed but all I got from First Fence was accusations that I had done the damage myself with a forklift, which incidentally, I don't possess. The driver that delivered this witnessed this damage as we unloaded it and took pictures.
Anyway, 6 weeks later I was reimbursed for the railings but not the gate, as it was apparently a custom item!
So, I'm £600 down and nobody has the guts to even offer an apology.
Be warned !!
April 11, 2024
Unprompted review
Don’t not use this company !!!!
Spent over £5k run short then wanted to charge me full £30 per panel more
even though I told the sales operator on the phone we might run short
he said it wasn’t the problem
Then up the price Up price !
should have stay with our original supplier we have use in the past few years , iae in Birmingham
March 11, 2024
Unprompted review
Reply from First Fence Ltd - Head Office, Derbyshire
Hello,
Thank you for taking your time to provide feedback. We appreciate both positive and negative reviews as in turn helps us improve our service.
We are sorry to hear about your recent experience, this is being looked into. Our prices do have price breakers in for larger quantities, this will be why there would be a difference in price if you ordered a smaller order. If you contact our customer service team they are more than happy to look into further.
Kind Regards
The First Fence Team
Great service from a good company
Great service from a company that had a good website, was quick to confirm items in stock, agree a suitable delivery time slot and then keep me informed..,. what more does a great company do? yes..... have a keen price! 5*
November 16, 2023
Unprompted review
Reply from First Fence Ltd - Head Office, Derbyshire
Good morning,
Thank you for taking the time to leave your 5-star review. We are thrilled you had a great service from our team and found our website to be good.
Here at First Fence, we strive to provide an exceptional service from the initial enquiry right through to the delivery of goods. We are glad that this was the case for you and hope we can be of assistance with any future fencing projects you may have.
Kind regards
The First Fence Team
Oakbank allotments
First fence responded quickly to our request and delivered as stated. I would recommend them to anyone.
September 14, 2023
Unprompted review
Reply from First Fence Ltd - Head Office, Derbyshire
Hi Colin,
Thank you so much for your positive review! We're so glad to hear that you were happy with our quick response and delivery. We take pride in providing excellent customer service, and we're always happy to help our customers find the products they need.
We're also glad to hear that you would recommend us to others. Your recommendation means a lot to us, and we'll continue to work hard to earn your business.
Thank you again for your 5 star review!
Kind regards
The First Fence Team
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Good communication and service
Their sales team respond too quickly and efford to give best service
September 11, 2023
Unprompted review
Reply from First Fence Ltd - Head Office, Derbyshire
Hi Ali,
Thank you so much for taking the time to leave us a review! We're so glad you enjoyed our communication and service. We pride ourselves on having a quick and responsive sales team, and we're always looking for ways to improve our customer service.
Your feedback is valuable to us, and we'll use it to continue to provide our customers with the best possible experience.
Thank you again for your business!
Kind regards
The First Fence Team
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