The driver was instructed to be ready to pick us up between 12-12:30, but during this time they went to the second job and he did not pick up the phone calls. I paid fully 2200 for two bus to reserv... See more
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See what reviewers are saying
Fantastic Service!! The driver was on time, personable, and safety-minded. The bus itself was clean and looked well-maintained. The online Customer Service was top notch: each of the three Customer... See more
Buses were punctual, drivers professional and friendly--and kid-oriented! Drivers gave clear instructions and expectations, and were easy to contact and made themselves accessible at lunch time.
Driver came early, was friendly and was happy to be with the first graders. This was the first bus ride for most of them, so having a friendly bus driver was wonderful. She also made sure that everyon... See more
Company details
- #2 of 5 best companies in Bus and Coach Company
- #1 of 4 best companies in Bus Charter
About First Charter Bus Rental - San Jose
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
931 Remillard Court, 95122, San Jose, CA, United States
- 800-309-1421
4.7
Excellent
70 reviews
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Our driver was awesome!
Our driver was kind, patient and on time! He was gracious and understanding of our requests and any adjustments we had for our itinerary.
October 26, 2022
Great company to work with…
Great company to work with for our bussing needs. They always are helpful and supportive.
October 20, 2022
Excellent Service from start to Finish!
Andrew was extremely helpful with sending us the document we required to book the bus. Thank you. The bus drivers were on time to the school and very helpful loading everything we needed to take. All teachers and parents came back from the trip and shared how wonderful the bus drivers were-both og them!! Please let them know how much we appreciated all they did for us.
October 20, 2022
While we understand the importance of…
While we understand the importance of safety, the driver could have toned down his safety message to the kids.....
On the positive side, the driver got them to camp and back again safely!
July 24, 2022
Best Experience
Lupe and Bertha have been beyond helpful with check-in's and confirmations of trips. They have worked with last minute scheduling and changes to scheduled trips. Drivers have been on time, friendly, and great for our campers. This has been the best summer working with First Student in my time working with the organization.
July 8, 2022
Roosevelt CC Week 1 Field Trip
Our bus driver was great! She arrived on time for pick up from our community center and showed up early for pick up from Sharks Ice. The bus was clean and we hope to see her again soon for another field trip!
June 21, 2022
The bus arrived right on time and the…
The bus arrived right on time and the driver was friendly and professional. Highly recommend!
June 17, 2022
First Student came through for us and…
First Student came through for us and worked with us for our field trips! They were on time and were very nice.
June 14, 2022
i have already filed a complaint
i have already filed a complaint! We need a refund due to the HORRIBLE bus service (the bus driver) we received. So I filed a detailed complaint with First Student yesterday (same day as our field trip). This was the first time we have had this problem with First Student, and we have used your company for decades!
May 25, 2022
The bus was on time
The bus was on time. Driver was professional. All you need from a bus company!
May 14, 2022
Always on time and easy to book with.
May 13, 2022
Mario our driver from San Jose did a…
Mario our driver from San Jose did a great job getting us to San Francisco and back. Great customer service!
April 23, 2022
Great Experience!
April 18, 2022
The one thing our school does not…
The one thing our school does not really like from 1st Student ... you all will quote us....then you search if a bus is available. Teachers say this is backwards ... you should see if bus is available along with the quote. They get their hopes up, only to be told No bus available.
Thnx
April 7, 2022
Everything went really smoothly
Everything went really smoothly, buses arrived early and came back on time.
March 19, 2022
Wow, what a poop show!
Wow! What an absolute poop show. The first two buses showed up on time to take runners to the event. However, you need a bus to get runners back to their cars. The bus driver for the last the last bus made one trip to the park at 1:16pm between the 1030 and 230 window we hired the driver with bus. This one HUGE mistake completely messed up our event.
I would like a refund for the last bus.
Thank you,
Greg
September 20, 2021
Every driver we have had has been great.
June 24, 2021
Thank you so much!!
Thank you so much!!! Our bus trip to my daughters college drive-up college graduation was perfect!! Our driver so so nice and answered all of our questions and explained all the safety guidelines clearly. You have made our memory of this wonderful event unforgettable. Thank you so much!!
Carveiro Family
May 18, 2021
The bus was clean and the driver was…
The bus was clean and the driver was polite. We arrived promptly and got back on time as well.
April 28, 2020
Unprompted review
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