First Charter Bus Rental - Brockton Reviews 9

TrustScore 4 out of 5

4.1

142 Oak Hill Way, 2301 Brockton, MA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The bus driver Cheryl was lovely! She was on time and made her way to and from the venue with our guests safely. On a very RAINY Saturday! We appreciate her so much as did our guests. Highly R... See more

Rated 5 out of 5 stars

We used First Charter Bus Rental for buses to transport all of our wedding guests after the reception. The buses arrived on time, the drivers were great, and the booking reservation experience was so... See more

Rated 5 out of 5 stars

The drivers were on time, they were professional and worked hard to help us move a large number of passengers quickly.

Rated 4 out of 5 stars

As the one who hired the bus all went well. It was very cold at the end of the night with no heat but it served the purpose for what we needed. Bus driver was wonderful! Thank you!!


Company details

  1. #2 of 5 best companies in Bus and Coach Company
  2. #2 of 3 best companies in Bus Charter

About First Charter Bus Rental - Brockton

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 142 Oak Hill Way, 2301, Brockton, MA, United States

  • 800-774-3135

4.1

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The bus driver Cheryl was lovely

The bus driver Cheryl was lovely! She was on time and made her way to and from the venue with our guests safely. On a very RAINY Saturday! We appreciate her so much as did our guests.

Highly Recommend!

March 18, 2024
Rated 5 out of 5 stars

We used First Charter Bus Rental for…

We used First Charter Bus Rental for buses to transport all of our wedding guests after the reception. The buses arrived on time, the drivers were great, and the booking reservation experience was so easy.

July 4, 2022
Rated 1 out of 5 stars

This company is unreliable

This company is unreliable. First the bus never came for pick up and drop offs for wedding. I had guests stranded at hotel scurrying for rides to and from wedding. I had paid for two pickups from hotel to ceremony/venue. One bus showed up. But then tried to drop at wrong guest at wrong address! I tried calling several times during the nite with phone number provided from company. No one ever returned calls. At end of wedding. No buses showed up. I had two trips planned at end of nite. I had to find other means of transportation after the wedding for all the guests stranded. I would never use this company again. Nor would I recommend

May 1, 2022
Rated 4 out of 5 stars

Bus for wedding

As the one who hired the bus all went well. It was very cold at the end of the night with no heat but it served the purpose for what we needed. Bus driver was wonderful! Thank you!!

November 9, 2021
Rated 2 out of 5 stars

Bus driver was a disaster

The bus got lost between the first and second stop and has over 20 minutes late-the people I hired the bus to bring-half of them ended up taking ubers because they didn’t want to miss wedding- then when event ended the bus was at the far end of the parking lot and didn’t come to get us at the venue even though he saw all the cars leaving-was pouring rain and had to go get him and tell him to go pick up the rest of the people at the venue-he was terrible

October 18, 2021
Rated 1 out of 5 stars

BUSES NEVER RETURNED TO PICK UP GUESTS…

BUSES NEVER RETURNED TO PICK UP GUESTS AT OUR WEDDING

My wife and I hired First Student to shuttle our guests from the hotel to the wedding venue and back to the hotel at the end of the night. After bringing the guests to the venue, all of the shuttles left and never returned. At the end of the night we had over 100 guests waiting outside for a ride home. We called several different phone numbers that were listed on the invoice an endless amount of times, but were unable to get a hold of anyone. Needless to say, it was a stressful ending to our wedding night. Wouldn't recommend this company.

October 7, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look