Firstamericanhomewarranty Reviews 

First American Home Warranty has been extremely frustrating and disappointing to deal with.

I filed a claim for my built-in Whirlpool ice maker. First, they assigned Moore Appliance Repair, but that contractor did not show up. Then they assigned VIP Appliance Repair, and that contractor also did not show up. Throughout the process, communication was poor, and I had to keep following up to find out what was going on.

After all of that, I was told multiple times that First American was sending a replacement ice maker. I was led to believe the replacement was approved and being handled. Then the information changed, and I was told the replacement exceeded their limit and that I would only receive the $1,000 aggregate limit instead.

The problem is not just the limit. The problem is the lack of communication, contractors not showing up, and being given incorrect or inconsistent information. If the claim was capped, that should have been clearly explained from the beginning instead of repeatedly telling me a new ice maker was being sent.

This experience has made me seriously question the value of this warranty. I would strongly recommend anyone considering First American Home Warranty read the fine print carefully, get everything in writing, and do not rely on verbal updates from their representatives

I got this policy January 15th, 2026 and called in 2 separate claims and paid $125.00 for claim which totaled $250.00. After vendors came out I was informed by First American Home Warranty that the claims were denied. The first claim was for garage door not opening correctly, the vendor verbally quo$850.00 for new rollers and hardware, then, received quote in email for 1241.00 and policy doesn't cover it. The 2nd claim was for a washer leaking however the vendor took over 3 weeks to show up,however, the technician found where the leak was and I would need a new assembly tray and hopefully it will stop the leak. I contacted vendor and found out that it was going to cost me out of pocket $234.85. Don't waste your money they are a rip off.