Finnson Reviews 19

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bag Shop

Written by the company

Multi-award winning sustainable changing bags and accessories for eco-conscious parenting


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finnson has my heart <3

I really love Finnson as a brand and I am so happy I found them. I like that they care about how their products are made and that they focus on sustainability.

I have the pram liner and the changing bag, and both have been great. They feel soft, good quality, and easy to use in everyday life.

I am really happy with everything and would definitely recommend them.

April 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The small Frida bag is exceptional

The small Frida bag is exceptional! I have had this over 2 years and it’s still in perfect condition! I use it everyday and the stroller clips too and it’s been great. Such fantastic quality and it holds so much stuff, I can even fit a bottle of wine in there as well as all my baby stuff I need for the day.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Mum of 3 loves this bag!!!

I welcomed my third baby this summer. I needed a bigger bag and purchased the Elise changing in black. It’s perfect for not only my new little one, but allows space for my toddler and older child as well.
My husband also likes the bag and it is perfect for short trips and longer trips. I recently flew internationally with my baby and having this backpack was immensely helpful as it stored so much of what I needed for a long fight. I would highly recommend this bag for all ages.

September 6, 2025
Unprompted review
Rated 4 out of 5 stars

Amazing bags but issues with wear and tear

Mixed feelings about these bags. They look fantastic and are so practical but I've had a few issues. Bought both the Selby and Frida bags when my son was born - the metal on the Frida bag started to rust badly after only a few months. Finnson provided excellent customer service and sent another but the replacement bag is now in the same state and my Selby bag is starting to rust too. The stroller clips also fell apart around 6 months in. Understand there will be inevitable wear and tear but for the price point I'd maybe expect the bags to look new for longer!

January 15, 2026
Unprompted review
Finnson logo

Reply from Finnson

Thank you for taking the time to share such detailed feedback. We’re so pleased to hear you love the look and practicality of the Selby and Frida bags — that means a great deal to us.
We completely understand your frustration regarding the stroller clips, especially at this price point. While our bags are designed to handle the demands of everyday parenting life, the hardware should maintain its quality and appearance for longer than what you’ve experienced.
We truly appreciate you highlighting this. Feedback like yours is invaluable and is shared with our team as we continue refining our materials and construction to ensure our bags meet the high standards parents expect and deserve.
Thank you again for your honesty and for being part of the Finnson community.

Rated 4 out of 5 stars

Fantastic product, quality and customer service

Absolutely my pram bag from Finnson - it has seen me through my whole maternity leave and hopefully many more years to come, too. Unfortunately the bag developed a fault but Finnson were rapid in replying to me and organising a replacement. If you're thinking about one of their bags - do it!!

April 1, 2025
Unprompted review
Finnson logo

Reply from Finnson

Thank you so much for this lovely review — it truly means the world to us.

While it’s never ideal for a fault to develop, we’re so pleased we could get everything sorted quickly for you.

Thank you again for your kind words and for recommending us — we hope your bag continues to serve you well for many more adventures ahead 🤍

Advertisement
Rated 5 out of 5 stars

I bought a beautiful baby bag for my…

I bought a beautiful baby bag for my daughter who is expecting her second child. The bag was just lovely. Large enough for everything needed whilst appearing smart and attractive. Finnson have been efficient and friendly during the whole process and extremely prompt. I also received emails from the company to let me know where my purchase was and when it would be recieved at every step of the way. All in all , a very friendly and efficient company.

October 28, 2024
Finnson logo

Reply from Finnson

Hi, ah we are so happy that you and your daughter like our bags. Thank you for your lovely review! From FinnsØn xx

Rated 5 out of 5 stars

Amazing customer service!

A big fan of Finnson! Beautifully made products and the customer service is next level. Ellen was absolutely amazing in helping me!

October 4, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

FABULOUS A* customer service

Had a faulty clip and had a response to my email enquiry within a few hours. I was sent a replacement delivered to my door the very next day along with a follow-up email to check I had received. Brilliant customer service. Will be raving about your products.

February 2, 2024
Unprompted review
Finnson logo

Reply from Finnson

Hi Steph, thank you for your kind review, we're so pleased you are happy with our customer service and that we were able to resolve the issue for you quickly.

Rated 5 out of 5 stars

Fantastic Frida

I love my Frida bag in Leopard. I don't use the stroller any more as the kids are bigger but the Frida is still getting daily use as a stylish and practical cross body bag. I can fit all my essentials in it. It's well made, secure and looks great!

September 4, 2023
Unprompted review
Finnson logo

Reply from Finnson

Thanks for leaving a review! We're so pleased you like your Frida stroller organiser and are getting such good use out of it.

Rated 5 out of 5 stars

The Storm bag is amazing!

Can’t recommend the amazing Storm bag enough! Not only is it the greatest baby bag yet but it’s also my staple weekend getaway bag. With multiple pockets to separate all your belongings in, the Storm bag is not only beautiful but super practical too. Perfect for baby or no baby!

January 6, 2024
Unprompted review
Finnson logo

Reply from Finnson

Thank you Rachel for your lovely review , so glad you are getting good use out of the bag!

Rated 5 out of 5 stars

Ida and Frida bags

I’ve got the Ida and Frida bag and I love them both. I got the Ida bag to use as my hospital bag and it was such a good buy. It’s got lots of space and really helped me organise all the stuff I needed to take. I’ve used it since for weekends away and it always does a good job!

I use the Frida bag pretty much everyday clipped onto the pram. It’s perfect for carrying the essentials. So glad I got both of these bags, they’re really good quality and they look gorgeous.

January 1, 2024
Unprompted review
Finnson logo

Reply from Finnson

Thank you for your review, we are so pleased you are getting so much use out of your bags !

Advertisement
Rated 5 out of 5 stars

Multi purpose & great quality

I absolutely love my Frida stroller bag, I have had it since my son was a newborn & it is still being used when he is a toddler. It is perfect for carrying all the essentials for a day out with my son & I have also used it as side bag for a child free holiday! The quality is great & the leopard print always gets lots of compliments.

December 31, 2023
Unprompted review
Finnson logo

Reply from Finnson

Thanks for your review Sophie that’s great you are still using the bag with or without the baby! 🤍

Rated 5 out of 5 stars

Love love my Finnson bag

Love love my Finnson bag! Needed a weekend bag and it’s the perfect size and very durable while being stylish at the same time. I don’t have children so good for anyone. Highly recommend.

December 28, 2023
Unprompted review
Finnson logo

Reply from Finnson

Thank you Hannah for your lovely review

Rated 5 out of 5 stars

Love my Finnson stroller bag

Love my Finnson stroller bag! It’s so so useful - fits loads in and looks great too. Have had loads of complements on it :-)

October 12, 2023
Unprompted review
Finnson logo

Reply from Finnson

So pleased you are enjoying your bag and finding it useful

Rated 5 out of 5 stars

Stylish and sustainable

Honestly - my Frida stroller bag is excellent for my newborn! It helped me through a stressful 24hrs of not having any luggage after it was lost during a flight. I managed to cram in 2 baby grows, 5 nappies, nappy cream, nipple cream, nappy bag, lip balm, 2 bottles of newborn formula (pre made) AND a hand sized fan!! It’s like a little tardis in there.

I especially love the animal print and style, which is anything but your typical mumsey nappy bag AND it’s made using sustainable fabrics and processes. I’m often getting comments from my non mum friends on where they can get one!

August 12, 2023
Unprompted review
Finnson logo

Reply from Finnson

Thank you for your review, so pleased you’ve found it so helpful and it’s seen you through stressful times!

Advertisement
Rated 5 out of 5 stars

Excellent Customer Service

Purchased a lovely pram bag, which I use daily and is the perfect size. Unfortunately, after a few months of use the pram clip broke. The service I subsequently received was second to none. After a few simple questions over email with Amy, a new pram clip was sent out without fuss. I would recommend this company and their products.

December 8, 2023
Unprompted review
Finnson logo

Reply from Finnson

Thank you for your review. It was a pleasure to help you and help come to a solution.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look