While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
With a strong focus on customer service and achieving excellent results, many of our clients have recommended us to their friends! We'll check for PPI on any finance including loans & credit cards We only need the name of the lender We don't charge any upfront fees FRS are a leading Claims Management Company and we have been specialising in claims for mis-sold Payment Protection Insurance (PPI) since 2008 and more recently other areas of financial mis-selling including mis-sold Packaged Bank Accounts (PBAs) & Mortgages. In that time our clients have received tens of millions of pounds in compensation in successful claims.
Contact info
Plus House, 57 St Petersgate, SK1 1DH, Stockport, United Kingdom
- 0800 612 7922
- info@financialrecoverysolutions.co.uk
- financialrecoverysolutions.co.uk
2.0
Poor
13 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
This company has contacted me lately…
This company has contacted me lately saying the could recover my money but they have not given me proof of their success
March 18, 2024
Unprompted review
Scammers who should be in jail!
They persuade my mother (age 75) to pay them money to make more money. They tricked her big time for a lot of money (20K). These are scammers and should be locked up. Especially Markus Weber. He should be in jail for his actions. If they will react to this review they will probably claim they will not act outside the UK but that is untrue. This should be a UK-issue because this company is based in the UK so UK-legislation should be the applicable. Do not be tricked by these tricksters. They are thugs 1st class
November 15, 2023
Unprompted review
Reply from Financial Recovery Solutions
We have become aware that consumers are being contacted by individuals claiming to be employees of Financial Recovery Solutions Ltd. Please note that Financial Recovery Solutions is a UK Claims Management Company and does not operate outside of the UK. We would only ever contact our customers on UK email addresses and from UK telephone numbers. We assist UK customers with financial mis-selling claims. We do not deal with fraud cases, crypto currency or investments of any kind. If you are outside of the UK and contacted by an individual claiming to be an employee of FRS who is asking for your contact details or requesting money from you, this is likely to be a scam and you should report this to us on info@frsclaims.co.uk and to your relevant local authorities.
Scammers
Do not believe any word from them. They are scammers "working" with other scammers.
September 22, 2023
Unprompted review
Reply from Financial Recovery Solutions
We have become aware that consumers are being contacted by individuals claiming to be employees of Financial Recovery Solutions Ltd. Please note that Financial Recovery Solutions is a UK Claims Management Company and does not operate outside of the UK. We would only ever contact our customers on UK email addresses and from UK telephone numbers. We assist UK customers with financial mis-selling claims. We do not deal with fraud cases, crypto currency or investments of any kind. If you are outside of the UK and contacted by an individual claiming to be an employee of FRS who is asking for your contact details or requesting money from you, this is likely to be a scam and you should report this to us on info@frsclaims.co.uk and to your relevant local authorities
Financial Recovery services just kept…
Financial Recovery services just kept asking me for more money. Then gave me nothing in return. I never had any of the money returned by Marcus Raynolds.
December 30, 2022
Unprompted review
Reply from Financial Recovery Solutions
We have become aware that consumers overseas are being contacted by individuals claiming to be employees of Financial Recovery Solutions Ltd. Please note that Financial Recovery Solutions is a UK Claims Management Company and does not operate outside of the UK. We would only ever contact our customers on UK email addresses and from UK telephone numbers. We assist UK customers with financial mis-selling claims. We do not deal with fraud cases, crypto currency or investments of any kind. If you are outside of the UK and are contacted by an individual claiming to be an employee of FRS who is asking for your contact details or requesting money from you, this is likely to be a scam and you should report this to us on info@frsclaims.co.uk and to your relevant local authorities. This has been reported to the Action Fraud team and the FCA, the crime reference number is NFRC220705313740 and our FCA reference number is 208438246
Advertisement
No contact since I paid the wire transfer fees.
Marcus Raynolds promised me that I would have my money last Wednesday 14th December about 12 pm and told me that it would be in my account in four hours. It's Monday now and I have not heard anything from him since. This is not good enough.
December 14, 2022
Unprompted review
Reply from Financial Recovery Solutions
We have become aware that consumers are being contacted by individuals claiming to be employees of Financial Recovery Solutions Ltd. Please note that Financial Recovery Solutions is a UK Claims Management Company and does not operate outside of the UK. We would only ever contact our customers on UK email addresses and from UK telephone numbers. We assist UK customers with financial mis-selling claims. We do not deal with fraud cases, crypto currency or investments of any kind. If you are outside of the UK and contacted by an individual claiming to be an employee of FRS who is asking for your contact details or requesting money from you, this is likely to be a scam and you should report this to us on info@frsclaims.co.uk and to your relevant local authorities
Shoddy service.
After having received a letter advising me that I was due a PPI refund (almost £1000 - they had contacted me in the first instance), after over 2 months i had heard no more about it, so I called them - it took 20 minutes to get though.
I've just been told the company who was supposed to be giving me the refund had changed their minds.
(I had, rightly or wrongly) made plans and added that money into my budget.
Apparently I had received one phone call notifying me of this. One phone call. No email, no letter, one phone call.
Appalling service. Do not trust this company.
July 9, 2019
Unprompted review
Sent me mail in the post and I have…
Sent me mail in the post and I have never ever heard of this company or approached them. No idea how they got my details. If people want to utilise your services they will contact you. You should never ever just send out mail in the post to people who have never had any dealings or contact with yourself. You have stole personal details to promote your company! Avoid avoid avoid!
March 6, 2019
Unprompted review
Reply from Financial Recovery Solutions
Hi Andrew, I would like to apologise for any inconvenience caused by you receiving our marketing. We would like to ensure that we don't send any further marketing to you however, we need you to provide us with some more information in order to locate your details. Please contact us directly on dpo@financialrecoverysolutions.co.uk or telephone us on 0161 850 0680 and we will then ensure that we suppress your details. Regards, FRS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.