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Fem Excel Reviews 597

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 485 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their extensive knowledge, empathetic approach, and willingness to listen, making them feel heard and understood. Many highlight the excellent service, noting the ease and professionalism of the process, especially for those seeking hormone-related treatments. The customer service is often described as supportive and responsive, with people appreciating the personalized care and clear explanations provided. However, some customers were dissatisfied with aspects of the product, specifically mentioning issues with the type of progesterone offered and the design of the testosterone cream applicator. A few other people also felt that customer service was occasionally unhelpful or slow to respond, and some experienced problems with test kits or receiving lab results.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their knowledge, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, praising the knowledgeable and thorough providers who listen... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting that representatives are... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Product

Clients share ambiguous opinions on product. Many customers express satisfaction, with some stating that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finally, a platform that supports women and HRT and isn't stuck on old beliefs. My OBGYN took me 40% down in estrogel strength saying, "you shouldn't be on this anymore at your age"! 3 months later...... See more

Rated 5 out of 5 stars

I had my consult with Dr. Lauren, who is clearly very knowledgeable, as well as approachable and empathetic. I have used HRT before, but I have greater confidence that this protocol will be more effe... See more

Rated 5 out of 5 stars

My provider is fantastic. She is extremely knowledgeable and informative. I always feel like I have more questions than answers when I leave most doctor appointments but here I leave the appts informe... See more

Rated 5 out of 5 stars

So far ,great ! I had my initial consultation , the nurse practitioner was very knowledgeable and I felt very comfortable . I did just send my lab results back in . Super easy to do, and I'm waiting i... See more


Company details

  1. #16 of 45 best companies in Online Prescription Medication Vendor
  2. #4 of 12 best companies in Women's Health Clinic
  3. #20 of 65 best companies in Weight Loss Service

About Fem Excel

Written by the company

Trust Us to Help You Feel Great!

If you've been told your symptoms are just part of aging, or worse, dismissed entirely, you’re not alone. At Fem Excel™, we listen.

We understand that fatigue, weight gain, mood swings, brain fog, and low libido aren’t just inconveniences, they’re signs that your hormones are out of balance. That’s why we take a proactive, patient-first approach to hormone health, helping you get to the root of your symptoms before they turn into bigger health concerns.

Fem Excel™ is a doctor-led hormone health provider, specializing in bioidentical hormone therapy for women. Our medical team, trained by Dr. Peter Fotinos, designs personalized treatment plans to help you restore balance, energy, and confidence.

We optimize estrogen, progesterone, testosterone, and thyroid function to give you lasting relief from menopause, PCOS, and other hormone-related challenges. So you can get back to feeling like yourself again.

Why Women Trust Fem Excel™

  • Your symptoms matter. We don’t dismiss them—we treat them. Your plan is customized to fit your unique health needs and goals.
  • Doctor-guided care you can trust. Led by Dr. Peter Fotinos, our specialists focus exclusively on women’s hormone health.
  • Bioidentical hormone therapy that works with your body. Our treatments use natural, bioidentical hormones designed to match your body’s chemistry for safer, more effective relief.
  • No waiting rooms, no hassle. Get expert care from the comfort of home with easy assessments, at-home testing, and direct-to-door prescriptions.
  • We support you every step of the way. With 60-day follow-ups and 6-month blood tests, we ensure your treatment stays optimized for real, lasting results.

Start Feeling Better Now

If you’re tired of feeling tired, dealing with stubborn weight gain, or struggling through hot flashes and mood swings, you don’t have to wait for things to get worse.

Doctor-Led Hormone Optimization

Written by the company

More Energy, Better Sleep, Total Balance
Fem Excel™ provides personalized hormone therapy designed for women’s long-term health. From menopause relief to PCOS treatment, our experts create custom plans to restore your vitality.

The Excel Advantage™ Guarantee

Results in 90 Days—or Your Membership Fees Refunded!

Results in 90 Days—or Your Membership Fees Refunded!
We’re confident in our treatments, and we back them with the Excel Advantage™ Guarantee. If you don’t see noticeable improvements in energy, sleep, mood, or symptom relief within 90 days, we’ll refund your membership fees. Because your health is our priority.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

597 reviews

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Rated 5 out of 5 stars

So far ,great

So far ,great ! I had my initial consultation , the nurse practitioner was very knowledgeable and I felt very comfortable . I did just send my lab results back in . Super easy to do, and I'm waiting in my first prescriptions! I'll update as I go on my review!

April 23, 2026
Rated 5 out of 5 stars

Tailored Treatment Plan

Tailor treatment plan according to my symptoms. Provider gave validation, explanation, listened to my concerns and then addressed each. Seems like I finally have a provider who wants to treat me with individualized care plans. I appreciate that.

April 29, 2026
Rated 1 out of 5 stars

This is for the undisclosed membership…

This is for the undisclosed membership fee. They automatically charged the membership fee without disclosing to you.

medication wise. I only try a few tablet of progesterone and tried the testosterone cream and it does seem to help, but after that, I stop taking and everything seems fine

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

She listened and she validated…

She listened and she validated everything I have been going through for years. I am starting treatment. I would recommend this practice 100%. I urge all women to take the first step and seek treatment. The best thing I could have done for myself. Thank You.

April 28, 2026
Rated 5 out of 5 stars

Happiness

Happiness! The name of my RN and wonderful person who gets what this journey is about and helps everyway she can.

April 25, 2026
Rated 5 out of 5 stars

Frankie

Frankie, NP was very knowledgeable and did explained each symptoms and treatments right on spot. Thank you for listening.

April 24, 2026
Rated 5 out of 5 stars

Danielle was great

Danielle was great! She listened to me, and she offered ideas right away. We were able to put a plan in place during our initial visit. I’m excited to keep moving forward!

April 23, 2026
Rated 5 out of 5 stars

Good experience, Inspired Confidence

I had my consult with Dr. Lauren, who is clearly very knowledgeable, as well as approachable and empathetic. I have used HRT before, but I have greater confidence that this protocol will be more effective, safer, and less problematic than the ones I'd tried before. I am looking forward to getting started.

April 22, 2026
Rated 1 out of 5 stars

Rude customer absolutely AVOID

Rude customer service. They don’t help and demand your response on their time (I work and can only message after work).

Awful version of progesterone (peanut based is what works for me and they didn’t disclose the little capsule things that are awful)seems to be an off shore call center- called me threee days after Dr apt and said I had my Dr apt “today” and tried to bully me into scheduling next visit before I had received mail with labs and RX- total $$$ focus.

Zero concern for me as a person.

April 13, 2026
Fem Excel logo

Reply from Fem Excel

Dear Loreley,

We’re really sorry to hear about your experience, this isn’t the level of care or communication we aim to provide at Fem Excel.

We understand how important it is to feel supported on your own schedule, without pressure, and for communication to feel clear and respectful. Medication details are usually covered as part of the treatment plan, as different options may be more suitable depending on the individual.

We’d like to review your experience, including the communication and treatment provided, to better understand what happened and address your concerns. A member of our support team will be reaching out to you directly to assist. Alternatively, you can contact us through your member portal for more immediate support.

Your feedback is important, and we’re committed to improving the patient experience.

– The Fem Excel Team

Rated 5 out of 5 stars

Fem Excel so easy to work with

I was leary of using an online dr but once I got started it was no different then a tele- visit with my regular dr. Fem gave me all the test to find out my hormone levels . I didnt have to wait weeks. They put together my meds going off my blood work. Such an easy medical company to work with.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fem Excel is AMAZING!

Fem Excel has been AMAZING so far! I have just signed up and had my consultation. My provider is wonderful, caring and I finally feel heard. She is very knowledgeable and was able to answer all my questions. I am excited to start my journey with them to better hormone health. ⭐️⭐️⭐️⭐️⭐️

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

This company is exploitative

This company is exploitative. They charge you an insane monthly fee just to be a member. Then they overcharge for the meds. They also attempted to just up my dose without discussing it with me and I only found out because one month they attempted to charge me more than other times. When I asked why they explained the dose had been raised causing the extra expense. Without telling me nor even asking me. They claimed they raised the dose simply from their time consuming questionnaire they harass you with at every refill.

They also use customer service agents from countries that do not speak English as their national language. The agents are scripted and not even conversational in English.

I simply cancelled the card they were billing and stopped them from billing. They still send me monthly refill reminders and have yet to contact me at all to check on me or see why I just quit paying. That qualifies as patient abandonment. You can access all the meds they offer with providers who only charge you the cost of the meds and no other fees. Skip this middle manning service, look up suggested milligram amounts for your age and symptoms and order your HRT independently from direct providers.

October 28, 2025
Fem Excel logo

Reply from Fem Excel

We’re sorry to hear this was your experience, this isn’t how we want anyone to feel when working with Fem Excel.

Our approach is based on individualized care, with treatment plans and any adjustments guided by symptoms, lab results, ongoing clinical assessment. Changes to dosing are part of that process and are reflected within your treatment plan.

Our membership model is designed to support ongoing care, including provider oversight, follow-ups, regular testing, and treatment adjustments, rather than being limited to medication alone. We understand that this structure may not be the right fit for everyone.

We’d welcome the opportunity to review your experience in more detail, including your treatment plan, communication, and billing, to provide clarity and address your concerns. A member of our support team will be reaching out to you directly. Alternatively, you can call us at (833) 625-3392 or reach out through your member portal for more immediate support.

We appreciate your feedback.

– The Fem Excel Team

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