FBP International Reviews 40

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I want to thank the whole team at FBP again. We appreciate the help along this journey. It has been four years since we have been on this, and we finally came to a happy ending that our PR got grante... See more

Company replied

Rated 5 out of 5 stars

After a lot of research I finally decided to go with FBP International. They are completely realistic and reliable and the charges are convenient as well. My case officers, especially Ms. Diana have a... See more

Company replied

Rated 1 out of 5 stars

BEWARE of this company. They may have all the right documents, advertisements and connections but their services sucks. Beware especially if you're from some Asian countries. They only cater and pe... See more

Company replied

Rated 1 out of 5 stars

It is a horrible management. Any case they will accept and some how ask us to make the payment. Once we made the full payment has done.. they will ask u unreasonable document which other companies w... See more

Company replied

Company details

  1. Legal Services

Written by the company

FBP International is a proudly Australian-owned and operated business boasting over 50+ years of cumulative knowledge, expertise, and experience in the field of Australian migration and settlement expertise. Recognised as the “Best Australian Immigration and Settlement Legal Experts,” the team comprises seasoned in-house Australian Immigration Legal Practitioners who offer expert advice and comprehensive consultations for a seamless migration experience. The primary objective is to aid individuals in achieving a secure, bright, and wealthier future by facilitating their migration and settlement in Australia. FBP International offers end-to-end immigration and comprehensive settlement services. It includes streamlined processes and support for online documentation, application lodgements, bank account opening, and more. Since its establishment in 2014, FBP International has rapidly ascended to leadership in Australian migration and settlement services. With over 3000 positive outcomes, FBP has earned a reputation for excellence and expertise in providing legal advice and solutions for individuals seeking to migrate to Australia. Owned and operated by Australians, FBP International offers unparalleled services and solutions to clients worldwide, ensuring a smooth and successful migration journey.


Contact info

3.2

Average

TrustScore 3 out of 5

40 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

BEWARE of this company. Hold on to your hard earned money and do due diligence before committing to their services.

BEWARE of this company. They may have all the right documents, advertisements and connections but their services sucks. Beware especially if you're from some Asian countries. They only cater and perhaps provide services to some nationalities and professions with licenses but they will PROMISE success to anyone who will pay. Lack of diversity and empathy amongst staff. Dismissive and close off to remedies of feedback.
RED Flag: You cannot find their pin location in google maps because they don't want free and honest reviews. Also, comments on their youtube channel is off. DOES NOT want honest feedback.
No money back or any form of refund.
NUMEROUS hidden fees that you will only know once you commit to them. AVOID if you care for your money, time and hope of achieving your migration dreams.

February 1, 2023
Unprompted review
FBP International logo

Reply from FBP International

Dear Ma'am/Sir,

We hope this message finds you well. We recently received your review of our services and appreciate your feedback. However, we would like to address some concerns raised in your review.

After reviewing our records, we noticed that your case history is not available in our system. To better assist you, provide us with your correct name. This will allow us to address your concerns more effectively.

However, we are concerned about the nature of your review, which uses strong language and accuses our company of illegal criminal activity. Such statements are not only damaging to our reputation but also unfounded and potentially defamatory.

We take pride in the integrity of our services, and we want to assure you that our team is dedicated to resolving any issues promptly. Your satisfaction is our priority, and we are committed to working towards a positive resolution.

Disclaimer: We have achieved over 3000 positive outcomes. It is important to note that the Australian Government and associated authorities decide whether to accept your visa application. The acceptance time may also vary. We are here only to assist you in streamlining the process and maximising your chances of receiving your visa based on our professional expertise. We are proud of our achievements and look forward to continuing to serve our clients with the same level of quality and success in the future. Please look at our positive outcomes, which are updated regularly.

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Rated 1 out of 5 stars

Beware of Inexperienced Immigration Agents

Beware of Inexperienced Immigration Agents

To all potential applicants, I strongly advise against falling for the misleading assurances and commitments made by this agency, which lacks the necessary expertise and experience. They make empty promises, take your money, and offer no refunds if your application is rejected in the first step itself. I unfortunately had a terrible experience with them, resulting in the loss of my hard-earned savings. I implore you not to make any payments to this agency until you have a written form about your outcome.
Instead, consider reputable agencies with MARA-registered agents which you can find out easily in UAE, this will safeguard your time and money. It's important to steer clear of this inexperienced agency and its staff, who fail to handle my documentation properly. The absence of a website and numerous negative reviews and rejections raise significant concerns about their reliability.

September 18, 2023
Unprompted review
FBP International logo

Reply from FBP International

Dear Ma'am/Sir,

We hope this message finds you well. We recently received your review of our services and appreciate your feedback. However, we would like to address some concerns raised in your review.

After reviewing our records, we noticed that your case history is not available in our system. To better assist you, provide us with your correct name. This will allow us to address your concerns more effectively.

However, we are concerned about the nature of your review, which uses strong language and accuses our company of illegal criminal activity. Such statements are not only damaging to our reputation but also unfounded and potentially defamatory.

We take pride in the integrity of our services, and we want to assure you that our team is dedicated to resolving any issues promptly. Your satisfaction is our priority, and we are committed to working towards a positive resolution.

Disclaimer: We have achieved over 3000 positive outcomes. It is important to note that the Australian Government and associated authorities decide whether to accept your visa application. The acceptance time may also vary. We are here only to assist you in streamlining the process and maximising your chances of receiving your visa based on our professional expertise. We are proud of our achievements and look forward to continuing to serve our clients with the same level of quality and success in the future. Please look at our positive outcomes, which are updated regularly.

Rated 5 out of 5 stars

Impressive work and worth every penny

Although the processing time for the parent visa was loger than expected, the outcome was worth the wait because of your support. Applying for my mom's visa application throught FBP International was perhaps a good decision as they made the process very easy for me. Me and my mom were really impressed with their visa service

August 17, 2023
Unprompted review
FBP International logo

Reply from FBP International

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Thanks again for choosing us!

Rated 5 out of 5 stars

FBP International is my saviour

FBP International has been my saviour. Me any my cousin were looking to migrate to Australia and consulted multiple agencies however each and every attempt of ours was failed and feeble. We finally came across FBP International and trust me I received both visa without any hassle.

August 25, 2022
Unprompted review
FBP International logo

Reply from FBP International

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Thanks again for choosing us!

Rated 5 out of 5 stars

Really FBP International in true sense…

Really FBP International in true sense made my visa process fast and easy

April 12, 2023
Unprompted review
FBP International logo

Reply from FBP International

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Thanks again for choosing us!

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Rated 5 out of 5 stars

Love FBP International especially the…

Love FBP International especially the working environment

July 3, 2023
Unprompted review
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Reply from FBP International

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Thanks again for choosing us!

Rated 5 out of 5 stars

Fbp International helped me a lot with…

Fbp International helped me a lot with my visa process
I wanted visa for me and my family and FBP International made sure I receive the visa . Thank you FBP

May 24, 2023
Unprompted review
FBP International logo

Reply from FBP International

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Thanks again for choosing us!

Rated 5 out of 5 stars

Helpful throughout the process

FBP International guided and helped us through the whole process of migration. I and my family went through multiple agencies however, none helped us with the migration visa. Then I stumbled across FBP International while searching for a way to migrate, their legal team helped us through the documentation and their expertise in the process of migration to Australia. Thankful to FBP team for helping me and my family with visa and migration.

August 10, 2023
Unprompted review
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Reply from FBP International

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Thanks again for choosing us!

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Rated 5 out of 5 stars

My father was facing hurdles in getting…

My father was facing hurdles in getting his parent visa approved since 2 years. Thankfully my friend introduced me to FBP International. The employees are extremely professional and well mannered. They hand held my father’s visa application as well as assisted him in taking all the right decisions at every step of the process. They got the visa processed within 9months and without requiring to run behind the agent. The Australian lawyer helped us through the visa process in the most professional yet friendly and accommodating manner.
Can’t thank FBP International enough for coming to the rescue 🤗🤗🤗

June 15, 2023
Unprompted review
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Reply from FBP International

Dear Sohini,

Thank you for sharing your experience with us. We are delighted that we could assist your father in obtaining his visa after facing challenges for two years.

We appreciate your kind words and are grateful for the opportunity to make a positive impact. If you or your family ever need further assistance, please don't hesitate to reach out.

Kind regards,
Team FBP

Rated 1 out of 5 stars

Terrible and insensitive customer…

Terrible and insensitive customer services. We paid for gold membership which never works on the app, and seems cause many issu

June 4, 2023
Unprompted review
FBP International logo

Reply from FBP International

Greetings from FBP International!

We value the feedback received from every client associated with us.

Please note that we do not offer any “gold membership” and there is no app of FBP International.

Your review must have been intended for a totally different company/service, unrelated to FBP International so we request you to remove your feedback at the earliest.

Our records show that you are not an existing client or ours but in case you are registered with us, kindly send your full name and contact number to info@fbpintl.com. We would be more than happy to clarify any questions or concerns you may have.

Kind regards,
Team FBP

Rated 1 out of 5 stars

Very bad service and rude staff

February 15, 2023
Unprompted review
FBP International logo

Reply from FBP International

Dear Safi,

We apologize for the negative experience you may have had. We are committed to providing exceptional customer service and it deeply concerns us that we fell short of your expectations.

However, we were not able to find your name in our records.

To address your concerns and work towards resolving the issues you encountered, we kindly request you to get in touch with us directly. Please contact us at info@fbpintl.com, providing your name and contact number.

We value your feedback and want to ensure that we address your concerns personally.

We look forward to hearing from you.

Kind regards,
Team FBP

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Rated 4 out of 5 stars

FBP International has made my dream…

FBP International has made my dream come true. Good service and communication from the team. Best of luck for a promising future!

February 8, 2022
Unprompted review
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Reply from FBP International

Dear Serrah,

Thank you for your kind words! We are thrilled to have helped make your dream come true.
Wishing you all the best for a promising future.

If you require any of our post landing services such as job assistance or bank account opening, please don't hesitate to contact us.

Kind regards,
Team FBP

Rated 1 out of 5 stars

It is a horrible management

It is a horrible management. Any case they will accept and some how ask us to make the payment. Once we made the full payment has done.. they will ask u unreasonable document which other companies won't issue on those formats and finally they will say we can make those documents but it will cost another Dollars 3000. Full package is also 3200 Dollars at the same time they will ask the another 3000 Dollars to just to statutory declaration. Is this reasonable amount? If we say we want to withdrawn the case. They will say this is non refundable but they will put the blame on us. But they never mentioned they have not disclose the actual amount properly. What they do is fishing ? Once u ate the bait your dead....

December 5, 2022
Unprompted review
FBP International logo

Reply from FBP International

Dear Ahmadh.

We appreciate your feedback, but we must clarify that we do not have any record of you being a client of ours.

After conducting a thorough internal investigation, we have reason to believe that this review may be a deliberate act of defamation from a competitor.

Please understand that we take this matter seriously, as we strive to maintain the highest standards of professionalism. We value the trust and satisfaction of our clients, and we are committed to addressing any concerns they may have.

So we request that you reach out to us directly at info@fbpintl.com, mentioning your name and contact number to discuss your concerns in detail and resolve any issues that may have arisen.

We look forward to hearing from you soon so that we can address this matter promptly.

Thank you for your understanding.

Kind regards,
Team FBP

Rated 1 out of 5 stars

Horrible management.

If you have been called for an interview, kindly read the following.

I had applied for the position of Educational consultant through Indeed. I had received a call and was asked to come for an interview at 12:30 pm. Upon arrival, I was asked to sign a document, filling my details and at the end of the sheet, it mentioned how I will be needing to keep my passport with them for 'safekeeping'.

After waiting for an hour, I got to know, there were people waiting since 11 am and until 1:30 they were not assisted. For 2 and a half hour, although all of us were asked to come at a specific time, when asked we were informed, 'there are lots of candidates and they don't know how long it will take'.

At 2, I decided to leave, while leaving one of their staff had asked why am I not staying for the interview. I informed how it is not professional to make candidates wait for n number of hours without informing about the next step, upon hearing this, this lady whom I am assuming is a part of the management says, "okay, it doesn't suit you to wait, then leave. The door is this way".

The company claims to have professional environment whereas they don't even have the decency to respect candidates time, let alone know about communication étiquettes.

October 11, 2022
Unprompted review
FBP International logo

Reply from FBP International

Dear Noha,

Thank you for sharing your feedback regarding your interview experience. We appreciate your insights and apologize for any inconvenience caused during the interview process.

We understand that the waiting time and lack of communication regarding the next steps were frustrating for you. We have taken your concerns seriously and have addressed them internally to improve our procedures.

Thank you for bringing this to our attention, and we apologize for any negative impression this may have left. We are committed to creating a positive and respectful environment for all candidates and employees.

Kind regards,
Team FBP

Rated 5 out of 5 stars

Only Professional agents in UAE

September 5, 2019
Unprompted review
FBP International logo

Reply from FBP International

Dear Hish,

Thank you for sharing your positive experience with us. We greatly appreciate your feedback and are thrilled to hear that you found our services valuable.
As legal migration practitioners, we take pride in providing straightforward assistance that sets us apart from others in the industry.

Kind regards,
Team FBP

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Rated 5 out of 5 stars

After a lot of research I finally…

After a lot of research I finally decided to go with FBP International. They are completely realistic and reliable and the charges are convenient as well. My case officers, especially Ms. Diana have always had the patience to understand and guide us with the best available options, I am glad to have my Australian Permanent Visa case assigned to them. All of my queries and confusions are answered promptly and very patiently. It has been going smoothly so far! Hope good results will come along! Helpful service. Well Done!

May 9, 2019
Unprompted review
FBP International logo

Reply from FBP International

Dear Samantha,

Thank you for your kind words! We are thrilled to have helped make your dream come true.
Wishing you all the best for a promising future.

If you require any of our post landing services such as job assistance or bank account opening, please don't hesitate to contact us.

Kind regards,
Team FBP

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