FaresonFleek Reviews 110

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being helpful, professional, and courteous, often going above and beyond to assist with bookings and issues. Many also highlight the excellent customer service received, noting that representatives are often kind, patient, and knowledgeable, making the booking process smoother. However, some people were dissatisfied with the booking process, encountering difficulties with confirmations, ticket discrepancies, and issues with receiving boarding passes. There are also mixed opinions regarding pricing, with some finding good deals while others experienced unexpected charges or felt the prices were not as advertised.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise specific agents like... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. While some customers, like those assisted by... See more

Customer service

Users describe positive interactions with customer service. Many customers praise agents like Dustin, Simon,... See more

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and professionalism of... See more

Price

Reviewers mention ambiguous feedback about price. Some customers report additional charges and higher prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to book last minute tickets to my desired destination at a very good price point. The only downside was the number of calls I had to make in order to make sure I had my tickets in hand as... See more

Rated 4 out of 5 stars

Dustin from customer service was very professional when I encountered an issue with my reservation. I will use faresonflee.com again for future reservations.

Rated 5 out of 5 stars

my experience with this company had been fenomenal! SIMON made the process easy and smooth with his GREAT customer service without him I feel like I would be stressing trying to book my flight alone !... See more


Company details

  1. Travel Agency

Written by the company

We are a US travel agency based in Miami, Florida, providing flights, hotels and car rental reservations to the people.


Contact info

3.7

Average

TrustScore 3.5 out of 5

110 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fraud alert!

I made a reservation for a flight. 3 hours later, I got a fraud alert. At 11:45 pm!!!!! Woke me up and the next morning, checked with the bank and had the transaction removed. Will not use this site again.

April 22, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT RECOMMEND!!!

DO NOT RECOMMEND!!!! This company scamming customers into book what appears to be cheaper flights & once you confirm the booking on their website, you will not get a confirmation email, but instead an email with an additional charge you will have to pay in order to actually confirm the flight at a higher price. VERY DECEIVING AND DISHONEST.

April 15, 2026
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Rated 1 out of 5 stars

FRAUD ALERT!!

FRAUD ALERT!!! They scammed my mother and sister and told her they booked her a flight, but the Southwest Airlines said they never booked the flight. Fare On Fleek will not give a ticket number either! Scammers! They told her the flight was canceled, but Southwest Airlines says the flight was not canceled. With car, and hotel, altogether now my mother and sister have lost thousands of dollars! Bank says they can't refund because it's been more than 60 days.

March 15, 2026
Unprompted review
Rated 2 out of 5 stars

Overcharged my credit card.

The company told me my original credit card charge only paid for half my trip. Rep said I had to use another credit card for the remainder of the trip. This was not true, so now I have to challenge the incorrect charge. I spent an hour on the phone with the FaresonFleek rep. However, the rep did do some good work by correcting a name on my reservation and also changing a flight time.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Dustin was amazing he helped me with my…

Dustin was amazing he helped me with my reservation until it was complete. It felt so good to have someone be so helpful and even when i was a bit frustrated , he was calm and made me feel great he had the situation under control . Very professional and wonderful customer service skills

March 2, 2026
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Rated 1 out of 5 stars

Watch out!! SCAM

Watch out! Scam company. They will take your money without a second thought and refuse to refund even when they do not have your tickets. The "sales reps" are there to part you with more of your money and rude. Book through a trusted travel agent instead!!!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Greate customer service

Simon was great. I am happy with his services and the discount I asked for this evening. In addition, he answered all the questions and reminded me of what is important for me to know

January 25, 2026
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Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE SIMON 10/10

my experience with this company had been fenomenal! SIMON made the process easy and smooth with his GREAT customer service without him I feel like I would be stressing trying to book my flight alone ! I GIVE THIS a 5 Star! thank you for your great customer service! so kind & helpful !

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Simon!

Simon has helped us on two separate occasions and he is very patient and answers all of my questions with ease. He's very knowledgeable.

January 13, 2026
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Rated 5 out of 5 stars

I had two missed flights with this…

I had two missed flights with this company but I purchased the cheapest travel insurance and each time it was granted, as stated. It is the holidays and many unforeseen circumstances arise. This company is legit and will reimburse you if there are any issues with your flights. Their customer service representatives were helpful during these flight delays. Would recommend!

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE FRAUD company

ABSOLUTE FRAUD company. They send you an email that says they will send you booking and then another that says they will send your tickets. They don't actually send tickets. They say also in 72 hrs they will send boarding passes to your inbox. They don't actually send boarding passes. Showed up 2 hrs early for the flight to be told I was past the registration window. On the airlines website they say you can check in and get boarding passes up to 60 minutes from the flight time. But since they said they would send the boarding passes we spend 45 minutes running around to try and figure out the mix up. Turns out you have to physically check in on the airline website. And it's extremely confusing as the check in box sends you to the app. Which the app doesn't work to check in. However there are 3 little bars that are in the pull down and if you click it and select check in it will then not take you to the app to get the boarding passes but you have to do this before minute 60 prior to the flight or you're considered a no show. So ...

No boarding passes provided like they claim.
No tickets provided like they claim.
FRAUDULENT and FALSE and MISSLEADING and they won't refund. Good thing I took screenshots but now I have to call my bank and dispute and I missed my flight a week before Christmas.

December 14, 2025
Unprompted review

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