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Aspire Lounges ✈ Reviews 896

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TrustScore 3.5 out of 5

3.5

Food, Beverages & Tobacco
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Review summary

Created with AI, based on recent reviews

Looking at 545 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the professional, friendly, and attentive staff, often highlighting their welcoming demeanor and helpfulness. The cleanliness of the facilities is frequently praised, with many finding the lounges spotless and comfortable. Reviewers also often enjoy the food selection, describing it as good quality, fresh, and plentiful, with some even finding it surprisingly broad and down to earth. However, some customers also noted significant issues with the facilities, mentioning worn-out furniture, small tables, and a lack of windows. The food and drink options are sometimes criticized for being limited, of poor quality, or not replenished, with some experiencing issues like cold food or diluted juices. Additionally, a few people reported rude or unapproachable staff, and long wait times for service.

What people talk about most

Staff

Customers had ambiguous experiences with staff, with many reviewers praising staff as courteous, helpful,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the fresh, plentiful, and warm... See more

Service

People report ambiguous experiences with service, with some customers expressing satisfaction with courteous... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising the fresh,... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with some praising the lounge as exceptionally clean,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love this Lounge, just everytime its the same old food in my opinion, love the cheese selection drinks, need a different choice other than pasta Regards Linda

Rated 4 out of 5 stars

Limited size but staff professional and friendly. Food choices replenished when necessary definitely worth visiting away from hustle and bustle

Rated 3 out of 5 stars

Overall the lounge is good, and a refreshing change to the last one. Quite busy/popular, but not overwhelmed. Food selection is good, and quality decent. Tried a loval beer they had on draft. Only com... See more

Rated 5 out of 5 stars

A really impressive little lounge. Honestly better than many much larger lounges I have visited. The staff are excellent: friendly, attentive, and genuinely welcoming. The food selection is sur... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Who are Aspire Airport Lounges? Aspire Airport Lounges form part of the worlds largest aviation services company, Swissport. For more than 25 years, the company has operated airport lounges across the globe, giving guests access to complimentary dri...

Contact info

3.5

Average

TrustScore 3.5 out of 5

896 reviews

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No history of asking for reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Belfast City Aspire lounge is brilliant

I recently visited the LHR T5 and Belfast City Aspire lounges. Both were excellent with hot food and free hot, soft and alcoholic drinks.

Belfast City was particularly good. I had a got a hot dinner from the buffet and there were full size packs of Tayto crisps available at the bar.

A member of airport staff came into the lounge and announced that we could board the BA flight to Heathrow. We boarded directly through a door from the lounge to gate 4, before the rest of the passengers. Amazing! I would recommend this lounge.

April 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing staff, outstanding service and very clean lounge

The experience in Aspire Airport lounge was very good. The staff had greeted us politely and had ensured we was satisfied with the service and that we was comfortable throughout the waiting time for our flight. The lounge was very clean and food was very nice.

Definitely would recommend using the Aspire airport lounge for your wait in the airport. Very comfortable and peaceful experience to finish off my holiday.

April 22, 2026
Unprompted review
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