A really impressive little lounge. Honestly better than many much larger lounges I have visited. The staff are excellent: friendly, attentive, and genuinely welcoming. The food selection is sur... See more
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Review summary
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Excellent lounge, new and spotless clean. The food is excellent, the drinks are great. The staff needs a special praise because is incredibly helpful, friendly and professional
The experience in Aspire Airport lounge was very good. The staff had greeted us politely and had ensured we was satisfied with the service and that we was comfortable throughout the waiting time for... See more
Shadrock at Aspire Lounge Kenya International Airport provided outstanding service. Attentive, professional and genuinely welcoming he went above and beyond to make my visit enjoyable. His attention t... See more
Company details
Information provided by various external sources
Who are Aspire Airport Lounges? Aspire Airport Lounges form part of the worlds largest aviation services company, Swissport. For more than 25 years, the company has operated airport lounges across the globe, giving guests access to complimentary dri...
Contact info
WA7 1TT, Runcorn, United Kingdom
- executivelounges.com
3.5
Average
862 reviews
Replied to 0% of negative reviews
Typically replies within 24 hours
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Great selection of food
Great selection of food, especially considering it's all cold food. Great quality and lovely staff, very clean.
February 4, 2026
Unprompted review
Shadrock at Aspire Lounge Kenya…
Shadrock at Aspire Lounge Kenya International Airport provided outstanding service. Attentive, professional and genuinely welcoming he went above and beyond to make my visit enjoyable. His attention to detail and friendly demeanor made my experience memorable. Aspire Lounge is lucky to have him on the team.
February 3, 2026
Unprompted review
Even though we have priority pass and…
Even though we have priority pass and AMEX platinum they didn't let us in and the girl was RUDE.
January 29, 2026
Unprompted review
Dirty tables
Dirty tables, rubbish food that you can’t eat scrambled eggs that look like popcorn everything other than larger you have to buy and pay extra to a rip off not much choice poor quality
February 2, 2026
Unprompted review
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Very friendly staff
Very friendly staff. Clean and well serviced. Very basic interior decoration. Decent wine and liquor options. Marginal food quality, marginally interesting and options compared to all other lounges.
February 1, 2026
Unprompted review
Nice pleasant lounge
Nice pleasant lounge. All staff very courteous, nice and relaxed, food and drinks available.
February 1, 2026
Unprompted review
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Bad Overall Experience
The quality of the food offered was extremely poor, and the attendants appeared disengaged and uninterested in their roles. Overall, it was a very disappointing experience.
As a very frequent flyer, I visit this lounge regularly. Unfortunately, the Aspire Lounge in Newcastle - despite a relatively new renovation - has consistently declined in quality over the last few years, when one would reasonably expect it to improve instead.
January 31, 2026
Unprompted review
quiet surrounding where i can work in…
quiet surrounding where i can work in peace
February 1, 2026
Unprompted review
Great service and food
January 31, 2026
Unprompted review
Excellent food and drink selection
Excellent food and drink selection. Very clean with a good ambiance.
January 31, 2026
Unprompted review
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Limited food options
Limited food options. Premium food item is an $8 hot dog.
Beverage arrives much later than food.
January 30, 2026
Unprompted review
Too many steps to just get online
January 29, 2026
Unprompted review
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Not with the money
Arrived at 7pm T2 Manchester, and was told we could go in but it closes at 8pm. Fine, we paid in, and then by the time we got in add another 5 mins on, and then the bar closed at 7:30pm!!! We were not told of this prior, and when we told them on the way out that we should have been informed, she got her manager over and said I did tell them, and we were completely fobbed off . Really disappointed with the lounge. The bar staff however were really good, and when I told them our problem then got us another drink each. The lady on the door and the manager 28/01 7pm, were completely disregarding of the situation
January 28, 2026
Unprompted review
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