I purchased a brochure ad from them and was pleasantly surprised how fast the turn-around time was to create the first proof. From the initial consultation to editing and amending the proof, they woul... See more
Company replied
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Overall the experience was positive. Lois was easy to work with. If I could change anything about the process it would be the opportunity to speak with and work directly with the designer for our ad.... See more
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The people with Evergreen Media have been a pleasure to work with and have made this experience seamless. They have been very up front and honest with the process and that has made me feel more at eas... See more
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I am thrilled with the result! I am the Marketing Director for a non-profit that provides services for seniors. As a non-profit our budget is tight and this opportunity made it possible to create a ma... See more
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Company details
About Evergreen Direct Media
Written by the company
Evergreen Direct Media partner with businesses who aspire to unlock the unique value of their brand. Through collaboration and in-depth consultation, we deliver expert branding, design and brand communications services to help these businesses achieve their potential.
We specialise in the design & production of bereavement guides for senior living facilties and funeral homes both in the UK and the US & Canada. Our guides are fully branded to your facility, using your logo and corporate colours. We also include information on your business, with editorial pictures of your business and staff. The guides are in full colour and are all succinctly arranged to give your customers all the information they need within one stunning guide.
We deliver innovative, creative, digital solutions to business challenges. We are a rare hybrid of form and function specialists who work quickly, are extremely passionate, and offer a disciplined and rigorous framework for all of your projects. We enjoy working with our clients to deliver digital products that attract new and retain old customers.
Beginning with your brand and its objectives, we plan our approach according to each individual client. As a team we are precise and particular, working collaboratively to determine ideas. We embrace the diversity of our collective skill-set and use it to identify the best and most relevant ideas during brainstorming. It’s important to us that our clients have a clear idea of what’s going on at every stage, and we welcome you to think with us.
We specialise in the design & production of bereavement guides for senior living facilties and funeral homes both in the UK and the US & Canada. Our guides are fully branded to your facility, using your logo and corporate colours. We also include information on your business, with editorial pictures of your business and staff. The guides are in full colour and are all succinctly arranged to give your customers all the information they need within one stunning guide.
We deliver innovative, creative, digital solutions to business challenges. We are a rare hybrid of form and function specialists who work quickly, are extremely passionate, and offer a disciplined and rigorous framework for all of your projects. We enjoy working with our clients to deliver digital products that attract new and retain old customers.
Beginning with your brand and its objectives, we plan our approach according to each individual client. As a team we are precise and particular, working collaboratively to determine ideas. We embrace the diversity of our collective skill-set and use it to identify the best and most relevant ideas during brainstorming. It’s important to us that our clients have a clear idea of what’s going on at every stage, and we welcome you to think with us.
Contact info
4.8
Excellent
482 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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A company that goes above and beyond
A company that goes above and beyond.
They helped me create my brand CI, design and launch my digital foundation for my company.
I look forward to growing with your help.
May 4, 2025
Unprompted review
Great Service Experience
Team was responsive and accommodating and understood the compliance/regulatory environment we operate in. Updates/edits we simple and the team did all the heavy lifting. Final product was as envisioned.
April 28, 2026
Laura did a great job with the ad and…
Laura did a great job with the ad and we only had one small change which she made immediately. She was very hands on in the process.
April 21, 2026
Reply from Evergreen Direct Media
Thank you for your kind review. We’re so pleased to hear Laura did a great job with your advert and was able to make the requested change straight away. Providing a hands-on and supportive service throughout the process is something we take pride in. We truly appreciate your feedback and support.
Reply from Evergreen Direct Media
Thanks for the review — we’re glad our reminders made enough of an impression to earn a mention! We know life gets busy, so we’ll take that as a sign we’re doing our job. Thanks for keeping us on your to-do list!
Evergreen Direct Media did a great job with artwork
Evergreen Direct Media offered to put together artwork for our business free of charge, so that was a major plus.
They also took the pictures and examples that I provided and came up with a satisfactory design (including the text content) without any issues or back-and-forth.
April 17, 2026
Reply from Evergreen Direct Media
Thank you for your lovely feedback. We’re so pleased to hear that you were happy with the artwork and found the process smooth and straightforward. It’s great to know the team was able to create a design you were happy with using the materials you provided. We really appreciate your support and thank you for choosing Evergreen Direct Media.
Excellent Customer Service
Everyone I have worked with has been patient and kind. Quick to respond and provide guidance. Thank you.
April 14, 2026
Reply from Evergreen Direct Media
Thank you for your kind words. We’re delighted to hear you found our team patient, helpful, and quick to respond. We truly appreciate your feedback and your support.
Excellent
Abigail, the production coordinator, was very timely with communication & coordinating with the design team to bring my ad together seamlessly. I am very pleased with the end result
April 13, 2026
Reply from Evergreen Direct Media
Thank you for your kind words. We’re delighted to hear you had such a positive experience working with Abigail. She takes great pride in keeping communication clear and timely, and in working closely with our design team to ensure everything comes together smoothly. We’re so pleased you’re happy with the final result and truly appreciate your feedback.
Professional and Appealing
Your work was professional… well balanced on the page and appealing … your turnaround time with changes back to us for review were quick and accurate. We would highly recommend your team for advertising in various mediums. Thank you!
April 10, 2026
Reply from Evergreen Direct Media
Thank you so much for your kind words. We’re delighted to hear you found the finished piece professional, appealing, and well balanced. Our team always aims to make the process as smooth and efficient as possible, so it is great to know the turnaround on your revisions met your expectations.
We truly appreciate your recommendation and the opportunity to work with you. Thank you again for your support.
Reply from Evergreen Direct Media
Thank you for your kind review!
We’re delighted to hear that you found the process easy and that our customer service met your expectations. Providing a smooth experience and being there to support our clients every step of the way is something we take great pride in.
We really appreciate your feedback and look forward to working with you again in the future!
Great to work with
Stacy was great to work with as our point of contact. However, I had to keep my eye on the revisions as they were sent since they did not always do what was requested making the changes. Fortunately, I kept good records and reviewed my requested changes to what was actually changed and found a few items that were missed. Other than that, my experience was 4.5 stars.
March 26, 2026
Reply from Evergreen Direct Media
Thank you for your thoughtful feedback—we really appreciate you taking the time to share your experience.
It’s great to hear that Stacy was a pleasure to work with and supported you throughout the process. We’re also grateful for your honesty regarding the revisions. While we always aim to implement changes accurately and efficiently, we understand how important it is that every detail is handled correctly, and we’ll certainly take this on board to improve our internal checks moving forward.
We’re glad that, overall, your experience was a positive one and truly appreciate the care you took in reviewing everything along the way. If there’s anything further we can assist with, please don’t hesitate to reach out—we’re always here to help.
Great Customer service. Fast Response
Abigail is great. She listens and provides actions to what I need.
March 26, 2026
Reply from Evergreen Direct Media
Thank you for your kind feedback!
We’re really pleased to hear you received great customer service and a fast response. Abigail will be delighted to hear your comments — she always goes the extra mile to make sure everything runs smoothly.
We appreciate your support and look forward to working with you again!
Working with Evergreen Media was easy
Working with Evergreen Media was easy, seamless, and incredibly helpful from start to finish. The team was professional, responsive, and truly understood how to highlight our community. The magazine they created turned out beautifully and perfectly showcased everything that makes our community special. We couldn’t be happier with the result!
March 26, 2026
Unprompted review
Reply from Evergreen Direct Media
Thank you for your wonderful feedback!
We’re really pleased to hear the process felt easy and seamless, and that the team were able to truly capture and showcase your community.
We’ll be sure to pass your kind comments on to the wider team — they’ll really appreciate it. Delighted you’re so happy with the final magazine, and we look forward to working with you again!
The company was great on turnaround…
The company was great on turnaround time for corrections.
March 25, 2026
Reply from Evergreen Direct Media
Thank you for your feedback!
We’re really pleased to hear you were happy with the turnaround time for corrections — we always aim to keep things moving quickly and efficiently.
We appreciate your support and look forward to working with you again.
Overall, very happy with the experience
Their process, once I understood it, was easy. I would have given it 5 stars if the communication had been a little clearer. For example, explaining how the process went from the beginning, like in the first paragraph of the first email. And when the quality of the headshot was questioned so I resubmitted, I had to ask several times its status before I was told they would look at the headshots again once we got the advertisement right. Being told that sooner would have been appreciated. However, once I understood it, the process was good, and I was happy with the results.
March 24, 2026
Reply from Evergreen Direct Media
Thank you for your honest and balanced feedback — we really appreciate it.
We’re pleased to hear that overall you were happy with the experience and the final result. At the same time, we completely take on board your comments regarding communication. Clear expectations from the outset and timely updates are incredibly important, and we recognise that we could have explained the process and headshot timeline more clearly.
Your feedback is genuinely helpful, and we’ll be using it to improve how we communicate at each stage moving forward.
Thank you again for working with us, and we hope to work with you again in the future.
Made the process very smooth & easy
Made the process very smooth & easy. They catered to our needs! The marketing & design team is wonderful.
March 23, 2026
Reply from Evergreen Direct Media
Thank you for your kind feedback!
We’re really pleased to hear the process felt smooth and easy, and that the team were able to cater to your needs.
We’ll be sure to pass your comments on to the marketing and design team — they’ll really appreciate it.
Gold Medal Performance by Siobhan Robinson
I want to personally commend Siobhan Robinson for her exceptional management of my transaction. She wasn't just knowledgeable about the product; her genuine investment in the success of my ad made a world of difference. Every team member she introduced me to was equally professional, reflecting Siobhan’s high standards. Her proactive follow-up and kindness turned a standard process into a truly seamless experience. Thank you for such a high-caliber team.
March 9, 2026
Reply from Evergreen Direct Media
We’re absolutely delighted to hear about your experience with Siobhan. She takes great pride in her work, and it’s wonderful to know her dedication, professionalism, and proactive approach made such a positive impact.
We’ll be sure to pass on your kind words — it will mean a lot to her and the wider team.
Thank you again for your support, and we look forward to working with you again in the future!
Professional Company
Easy to work with. Had no issues transferring logos and pics with them for the artwork. Very professional. Everyone has been great to work with. John and Abigail have been fatastic.
March 20, 2026
Reply from Evergreen Direct Media
Thank you for your kind review!
We’re really pleased to hear you found the process smooth and easy, and that everything worked well when sharing logos and images.
John and Abigail will be delighted with your feedback — we’ll be sure to pass it on. It’s been a pleasure working with you!
They did an amazing job designing the the half page ad …
They did an amazing job designing the ad. Also they where quick and efficient made changes fast. I would recommend them.
March 18, 2026
Reply from Evergreen Direct Media
Thank you for your great feedback!
We’re really pleased to hear you’re happy with the design of your ad and that the team was able to deliver quickly and efficiently, especially when it came to making changes. That level of responsiveness is something we always strive for.
We truly appreciate your recommendation and look forward to working with you again in the future!
Great company to work with
Great company to work with. Abigail was great to work with. The whole process was seamless, even with the multiple plan changes and the curve balls we threw at them. Highly recommended.
March 17, 2026
Reply from Evergreen Direct Media
Thank you for your kind feedback!
We’re delighted to hear you had a great experience working with us. Abigail will be especially pleased to know her support made such a positive impact. We always aim to make the process as smooth and flexible as possible, so it’s great to hear we could accommodate the changes along the way.
We really appreciate your recommendation and look forward to working with you again in the future!
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