the lady who responded to my query was extremely helpful and friendly, she understood my disability and helped me through the issues I was having, as my wife has dementia, she took time to put me at... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dan was absolutely fantastic from start to finish. He knew exactly what i wanted done with my account as it was newly set up and he made my journey that bit more relaxed waiting on the phone while h... See more
Company replied
We had such a great service from this provider, we now have not only the water but all our waste removal carried out by Everflow. Any issues we've ever had have been dealt with promptly and professio... See more
Company replied
Polite and professional young lady sorted my problem out quickly and efficiently. Negative very long wait before phone was initially answered and lousy music why no ABBA or Status Quo???
Company replied
Company details
Written by the company
Making business simple (and greener!) At Everflow, we keep UK businesses flowing – literally! From water supply and waste collection services to connectivity, we provide smart, sustainable solutions that make life easier for you and kinder to the planet. Award-winning, reliable, and always ready to help, our team loves keeping things simple and efficient.
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See what you could save with Everflow
4.7
Excellent
7K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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The person I spoke to was very helpful…
The person I spoke to was very helpful and helped me.
April 23, 2026
Reply from Everflow
Dear Maureen,
Thank you for taking the time to leave a review. We’re really pleased to hear that the person you spoke to was helpful and able to support you. Providing clear and effective assistance is important to us, and we appreciate you sharing your experience.
Kind regards,
The Everflow team
Very helpful and pleasant.
April 22, 2026
Reply from Everflow
Dear Sue,
Thank you for your review. We’re really pleased to hear that you found our team helpful and pleasant. Providing a positive experience for our customers is very important to us, and we appreciate you taking the time to share your feedback.
Kind regards,
The Everflow team
Great Customer Service
Patrick kept me up-to-date with my query and was very informative. Very impressed with the service I received.
April 24, 2026
Reply from Everflow
Dear Kay,
Thank you for your positive feedback. We’re delighted to hear that Patrick kept you up to date with your query and provided clear, informative support throughout. It’s great to know you were impressed with the service you received, and we’ll be sure to pass your kind comments on to Patrick. If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Positive result
Polite and professional young lady sorted my problem out quickly and efficiently.
Negative very long wait before phone was initially answered and lousy music why no ABBA or Status Quo???
April 24, 2026
Reply from Everflow
Thank you for your feedback. We're thrilled to hear that Michelle was polite, professional, and able to resolve your issue quickly and efficiently. We do apologize for the long wait time you experienced and appreciate your suggestion for the music, we'll definitely take that into consideration for the future.
The chap on the phone was highly…
The chap on the phone was highly effective , very pleasant and easy to deal with , and very knowledgeable
April 24, 2026
Reply from Everflow
Thank you for sharing your experience. We're so happy to hear that Gavin made such a positive impression. We pride ourselves on being knowledgeable and easy to work with, and it’s great to know we delivered that for you. We appreciate your kind words and look forward to assisting you again in the future.
Reply from Everflow
Thank you so much for your kind words. We're thrilled to hear you had an excellent experience with our service. Your satisfaction means a lot to us, and we look forward to serving you again soon.
attention to detail and communication…
attention to detail and communication 'top notch'.
April 22, 2026
Reply from Everflow
Thank you for the wonderful feedback. We're so glad to hear that our attention to detail and communication met your expectations. We strive to provide the best experience, and it's great to know we hit the mark.
Dan was very helpful
Dan was very helpful, polite and professional, he helped me solve my query and was a pleasure to speak too.
April 23, 2026
Reply from Everflow
Thank you so much for your review. We're thrilled to hear that Dan was able to assist you with your query in a helpful, professional, and polite manner. We’ll be sure to pass along your feedback to him. It’s great to know you had such a positive experience, and we look forward to assisting you again in the future.
Whenever I need to call everflow they…
Whenever I need to call everflow they always seem to make everything easy all whilst maintaining professional and deal with my query quickly and efficiently
April 21, 2026
Reply from Everflow
Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with Everflow. It’s great to know that our team is able to make things easy for you while keeping things professional. We truly appreciate your feedback.
Reply from Everflow
Thank you for your positive feedback! We're so glad to hear that our staff was able to assist you quickly and efficiently. We appreciate your time in sharing your experience!
Reply from Everflow
Thank you for sharing your experience. We’re so glad to hear that Janet was able to help resolve your issue with the direct debit. We’ll be sure to pass along your kind words to her.
Reply from Everflow
Thank you for your kind feedback. We’re delighted to hear that Joseph was so helpful and provided a great experience. We’ll be sure to pass on your comments to him.
Reply from Everflow
Thank you for your feedback. We're pleased to hear you found the service helpful, and easy to use. We really appreciate you taking the time to share your experience.
Reply from Everflow
Thank you for your review. We're glad to hear you received friendly customer service. We really appreciate you taking the time to share your experience.
phone enquiry
Jack was very helpful with our needs and sent copy invoices within seconds of me answering the security questions.
April 23, 2026
Reply from Everflow
Thank you for your feedback. We're pleased to hear that Jack was very helpful during your phone enquiry and was able to send over the copy invoices so quickly after your security check. We’ll be sure to pass your kind comments on to him. We really appreciate you taking the time to share your experience.
Reply from Everflow
Thank you for your feedback. We're glad to hear you had a pleasant experience and that your needs were handled efficiently. We really appreciate you taking the time to share your thoughts.
Great service from Liam!
Great customer service from Liam in resolving my billing issues. Thank you
April 23, 2026
Reply from Everflow
We're delighted to hear that Liam was able to help resolve your billing issues. We'll be sure to pass along your thanks to him. We really appreciate you taking the time to share your experience!
Sorted the issue very professionaly and…
Sorted the issue very professionaly and promptly
April 21, 2026
Reply from Everflow
Thank you for your feedback. We're pleased to hear that your issue was resolved promptly and professionally. Providing efficient and reliable service is very important to us, and we appreciate you taking the time to share your experience.
Such lovely customer service received…
Such lovely customer service received today. Jack was extremely helpful and knowledgeable. He provided clear, informative advice on the options available for managing a shared meter.
Thank you!
April 23, 2026
Reply from Everflow
Thank you for your lovely feedback. We're delighted to hear about your positive experience with our customer service team. Jack will be especially pleased to know that his helpful and knowledgeable approach made a difference. Providing clear and informative advice is something we take pride in, so it’s great to hear this reflected in your experience.
Customer Service was helpful and…
Customer Service was helpful and answered my question quickly and professionally.
April 23, 2026
Reply from Everflow
Thank you for your feedback. We're glad to hear that our customer service team was able to assist you quickly and professionally. Providing clear and efficient support is very important to us, and we appreciate you taking the time to share your experience.
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