Event Travel Hub - Seagull Travel Reviews 904

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 552 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and friendliness of the staff, including drivers and stewards. Many appreciate the convenient pick-up locations and the overall smooth, well-organized nature of the holidays and trips, making for a relaxed and stress-free experience. The booking process is also frequently mentioned as easy and efficient. However, some customers noted minor issues such as traffic delays, which were generally understood to be unavoidable. A few people also expressed disappointment about not being able to reserve specific seats on the coach or receive essential information like maps upon arrival at destinations.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficient, reliable, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Location

Customers had positive experiences with location, frequently praising the convenience of pick-up and drop-off... See more

Holidays

Reviewers express great satisfaction with their holidays. Customers consistently praise the well-organized... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers highlight the ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a super day out, James our driver was very knowledgeable and polite, check we were all alright during the day. Would be happy to do this day trip to the National Stud and Racing museum at Newmarke... See more

Rated 5 out of 5 stars

Firstly a luxury coach with very comfortable seats. Secondly, Neil the driver was very good and had to patiently navigate a very long tailback at Shoreham. He got us safely to Canterbury and was able... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure using Seagulls Travel a long Travel to Sunderland but a relaxing journey. The only downer was the roadworks on the Dartford bridge causing a big back log on the way home which was u... See more

Company replied

Rated 5 out of 5 stars

Brilliant coach travel to and from the Arsenal away match. Everything was well organised, the coach was clean and comfortable, the steward & driver were both friendly and professional. Departure time... See more

Company replied


Company details

  1. Travel Agency
  2. Bus and Coach Company
  3. Soccer Club
  4. Sport Tour Agency
  5. Theater Production
  6. Travel Aggregator

Written by the company

As the official fans transport provider for Brighton Football Club, our coach travel service embodies reliability, comfort, and convenience. Ensuring fans arrive spirited and ready to support their team, we offer seamless journeys to and from matches, prioritizing punctuality and comfort. Excitingly, we've expanded our offerings beyond match days, now venturing into exhilarating excursion trips. Whether exploring nearby sights or embarking on thrilling adventures, our coaches guarantee the same excellence, promising unforgettable experiences beyond the football pitch.

Book our 2025/2026 #bhafc Travel Season Tickets now

Prices frozen if booked by 1st June 2025

Prices frozen if booked by 1st June 2025
Book a seat on one of our buses/coaches and let you matchday experience start the moment you step on board

Contact info

4.8

Excellent

TrustScore 5 out of 5

904 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Seat numbers not allocated

Seat numbers not allocated . We requested front seats on booking but these were all taken on arrival of the coach at Horsham.

May 6, 2026
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Hi,

Thanks for spending the time to review our service.

We had 10 passengers request front seats so it was a somewhat impossible task.

It’s a shame that your whole day was impacted so badly.

Moving forward, for all trips from September - we have introduced seat allocation.

Judging by your review, September maybe too late for you to change your opinion of our service.

But, hopefully we can welcome you back on board sometime.

Rated 4 out of 5 stars

Great journey but long

Great journey, coach driver and host. We did however feel that due to stops along the way the journey was too long for the distance travelled. Such a shame as all in all it was a good day,

April 29, 2026
Rated 5 out of 5 stars

Very reliable service.

Very reliable service.
Always on time.
Coaches Always spotless
Drivers aware of traffic problems ahead and re route accordingly.

Fantastic company
Will keep on using them in future

April 29, 2026
Rated 5 out of 5 stars

A very good day out

A very good day out. Well organised and everything worked to time which was good. Lovely couple giving the necessary information about the day, timings, sign sheet and all. Thank you.

May 6, 2026
Rated 5 out of 5 stars

Very positive experience with Seagull Travel wheelchair accessible service

I have recently gone to Sunderland, Burnley and Newcastle with Seagull Travel coaches. Being a wheelchair user with cerebral palsy and recently being diagnosed with anxiety, this option of travel has really eased my anxiety. Unfortunately due to the ramp not working on the coach heading to Tottenham I chose to drive instead but Seagull Travel went above and beyond to arrange alternative parking for me. This was just one example of their excellent and attentive customer service. I look forward to using their service again for myself next season.

May 2, 2026
Unprompted review
Rated 3 out of 5 stars

More info needed regarding accessibility for Disabled Visitors at point of booking

I have mobility problems and walk with a stick. It was really disappointing that we weren't given any advance advice on the amount of uneven surfaces and steps at Pashley Manor. It was a beautiful place but I wouldn't visit again due to the long walk across the grass to access the house and gardens from the coach park. There are plenty of companies/Apps now that that provide detailed info on places for Disabled visitors. Maybe you could link up with one?

April 28, 2026
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thank you for your reply and review.

You make a valid point and we will investigate the apps etc you have mentioned.

Hopefully we will see you back on board soon

Rated 5 out of 5 stars

Chelsea game

Even with severe disruption due to road works at Falmer the coach driver still got us to the game in plenty of time by going a different route. Still had time for a pie and pint!

April 21, 2026
Rated 4 out of 5 stars

bonus Sussex country tour

This was a trip to the Pashley Manor tulip festival. There was lots of colour, and it is a lovely garden to visit. The unexpected highlight was a tour of the country roads of Sussex, especially as we came back on a different route to avoid some horrendous roadworks. As ever, all the staff were lovely. It will be a lot easier once we can book individual seats, which I know is coming. Four stars instead of five only because we had a bit too long there for such a compact garden. We were very lucky with the weather so we could all sit out on the terrace, but on a wet day we would have been crammed into the cafe for hours.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Had a super day out

Had a super day out, James our driver was very knowledgeable and polite, check we were all alright during the day. Would be happy to do this day trip to the National Stud and Racing museum at Newmarket. again. Yes we were very lucky with the weather and the journeys up and returning, and there was a lovely group of fellow day trippers on the coach. Would be happy to go on further trips with the company again.

April 23, 2026

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