espro.com Reviews 2

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.4

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Their Espro 7 French press was the most highly rated but disappointing

Their Espro 7 French press was the most highly rated French press on Wirecutter / NY Times, and consumer reviews were generally favorable. However, after physically inspecting the product, I am dissatisfied with the extent of the plastic content which exceeds that readily disclosed on the company's description of the product. Supposedly the plastic is BPA and phalates free but so what. Also the general recommendation was to get the 18 oz size. It would be easy to swap out some of the plastic content with metal if the diameter were 4 inches, but the diameter is too small to enable me to find replacement parts for the interior which would be all metal. I was not also happy to see that their paper filters are made in China as well.

July 20, 2025
Unprompted review
Advertisement
Rated 3 out of 5 stars

Slow costumer service but solved problem

I bought 2 French press P3 but received it 1 month later after, because DHL delivered it to someone else.

I been mailing back a forwards with costumer service, for a month, it was a tooth extracting experience, but they finally decided to send them again.

My recommendation: get your package 📦 send to a pick up point with ID verification, save yourself the hassle.

January 28, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look