I had received the wrong size! I had ordered a large but received a medium Quite disappointed considering I had already taken the tag off worn it and washed it before even noticing, I thought it... See more
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I ordered Aēsop Hwyl from END. and was very pleased overall. The price was extremely fair, especially with free shipping, and the product arrived safely and well packaged. The item itself was exa... See more
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Im not typically a big reviewer but I was served by the lovely Elissa in END today and she made my experience! She was so lovely, attentive and made me feel confident! -1 star for the incredibly r... See more
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The delivery on time very good. The package also good. The Tshirt is good the New Balance shoe awesome, only the converse 70 disappointed because the shoe is made in Vietnam. The shopping list stated... See more
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Company details
About END. - Broadwick St
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
Broadwick Street 59, W1F 9QH, London, England, United Kingdom
- 442072873676
4.3
Excellent
6K reviews
Asks customers to review
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Reply from END. - Broadwick St
Hi Daniel,
Thank you very much for the review!
Pleased to hear of your positive experience shopping with us and exploring our product range :)
Kind regards.
END.
Highly recommend
Highly recommend. Unfortunately, what I ordered did not fit. The returns process was painless and quick!
May 25, 2026
Reply from END. - Broadwick St
Hi there,
Thanks so much for the recommendation!
Sorry it didn’t quite fit, but really glad the returns process was quick and easy!
END.
First rate performance
The delivery time exceeded my expectations. Super effort. As an overseas customer I always have some concern about the condition on arrival too and I shouldn't have here. My article was boxes perfectly
You get a definite recommendation from me
May 25, 2026
Reply from END. - Broadwick St
Hello Robert,
Really appreciate you taking the time to leave this, it’s great to hear.
We know ordering from overseas can sometimes feel like a bit of a gamble, especially when it comes to delivery times and how well things will be packaged.
So it’s great to know your order arrived quicker than expected and in perfect condition, that’s exactly what we aim for.
Thanks as well for the recommendation, it genuinely means a lot. We hope to welcome you back again soon for another smooth experience.
END.
Reply from END. - Broadwick St
Hello Jackson,
Thanks so much for the great feedback!
We’re really pleased to hear your order arrived so quickly, especially with international shipping, we know how important that is.
Appreciate you taking the time to share this
END.
the return experience has been extremely disappointing
I recently purchased a pair of shoes from END., but unfortunately I had to return them because the size was wrong. While the products themselves are high-end, the return experience has been extremely disappointing. The instructions provided by END. for returns are vague and incomplete, especially considering that many customers are shipping from abroad.
In 2026, it is hard to accept that a premium retailer selling expensive, branded items does not have a clearer and more functional return policy, and more importantly cannot provide customers with all the information needed to ship items back without issues at customs. My return shipment was held at customs due to incomplete documentation: the simple return form supplied by END. was not sufficient, and I had to deal directly with the courier to provide additional details and try to unlock the shipment.
Overall, I expected much better support and clearer guidance from a company positioned at this price and brand level. Until END. improves its return process and provides proper, detailed instructions to avoid customs problems, I would be very hesitant to order from them again.
May 25, 2026
Reply from END. - Broadwick St
Hi Alessandro,
Thanks for taking the time to share your experience, we’re really sorry to hear the return didn’t go as smoothly as expected, especially after placing your order with us.
We do want to clarify that our international returns process, including the need for customers to arrange their own return shipment, is outlined on our website prior to purchase.
The guidance provided is what’s typically required to complete a return successfully, and when the correct information is used when booking the return, this shouldn’t lead to any issues at customs.
We understand how frustrating customs delays can be, but these are usually down to the details provided during shipment rather than something on our side.
That said, we do appreciate you highlighting your experience, and we’ll take this on board as part of ongoing improvements to our guidance for international customers.
Thanks again for your feedback.
END.
Great price and delivery on time
May 19, 2026
Reply from END. - Broadwick St
Hello Piergiovanni,
Thanks for the great feedback, really glad to hear you were happy with both the price and the delivery timing.
We know how important getting your order when expected is, so it’s good to know everything went smoothly.
Appreciate you taking the time to share this, and we hope to see you back again soon!
END.
Speedy and well packaged delivery
Speedy and well packaged delivery. Would buy from End again
May 25, 2026
Reply from END. - Broadwick St
Hi Jackie,
Thanks for sharing this, great to hear your order arrived quickly and was well packaged.
We really appreciate the support, and we’d love to have you back with us again soon!
END.
Fast delivery
May 22, 2026
Reply from END. - Broadwick St
Hello Nattapong,
Thanks for the feedback, glad to hear your order arrived quickly!
END.
I had received the wrong size
I had received the wrong size! I had ordered a large but received a medium
Quite disappointed considering I had already taken the tag off worn it and washed it before even noticing, I thought it was a bit small for a large but it was to late
Order number is #4401452901
tank top still super high quality and communication and postage was quick. Stil recommend end clothing to anyone.
May 11, 2026
Reply from END. - Broadwick St
Hello Jake,
Thank you for your review, we’re sorry to hear there was an issue with the sizing of your order.
We do ask that any concerns like this are raised with us as soon as possible so we can investigate and resolve them.
In cases such as receiving the wrong item, we would always look to put this right.
However, as the item has been worn, washed and the tags removed, it’s no longer in a condition that we’re able to accept back under our returns policy.
Most retailers require items to be returned unworn and in their original condition for a return or exchange to be processed.
We appreciate this isn’t the ideal outcome, but based on the condition of the item, we’re unable to assist further on this occasion.
END.
Great timing of the delivery
Great timing of the delivery, excellent condition of the parcel, thank you so much!
May 22, 2026
Reply from END. - Broadwick St
Hello Daria,
Thanks so much for your lovely feedback!
We’re really glad to hear your order arrived right on time and in great condition, that’s exactly what we aim for.
It’s great to know everything reached you as it should.
We appreciate you taking the time to share this, and hope you enjoy your purchase!
END,
Olivia was absolutely fantastic
Olivia was absolutely fantastic, extremely quick and helpful!
May 20, 2026
Reply from END. - Broadwick St
Hello Simone,
Thank you so much for your kind words!
We’re really pleased to hear Olivia made such a positive impression, she’ll be delighted to know her quick and helpful support stood out to you.
We’re lucky to have her on the team.
If you ever need anything again, we’re always here to help!
END.
Underhanded
I ordered a jacket from END but unfortunately it was the wrong size. The returns are free so there was no problem there. My issue was that END did not act within their own returns policy. I returned the jacket having filled out the return slip, this indicated that I was returning the jacket for a change in size only. The returns policy states that a refund will only be issued if an item is unavailable or out of stock. I have emails from an END customer service agent stating the same. Despite the item being readily available a refund was sent to my bank? When I went to order the jacket again in the correct size I was being charged £17 more for the exact same thing! I raised this issue with END and got a load of drivel back about a promotion having ended. But the issue all along was END not following their own published policy. Instead they deliberately issued a refund instead of exchanging the item, all so they could wring another £17 out of a customer for the exact same order. I personally would not purchase anything from any company anywhere that acts so underhandedly. I ended up purchasing the same jacket direct from Adidas at a much cheaper price.
Addendum:
The response from END just confirms the issue I have laid out in the above review.
When initially pointing this out to an END customer service agent I was told there had been no error. I stand by the comments in my review and will not use END Clothing at any point in the future.
May 27, 2026
Unprompted review
Reply from END. - Broadwick St
Hello Marcus,
Thank you for taking the time to share your experience.
We’re sorry to hear this didn’t meet your expectations.
While we do offer exchanges for size where possible, we can get particularly busy with returns, and in this case it looks like a refund was processed in error rather than the requested exchange which we appreciate wasn’t the outcome you were expecting.
In terms of the price difference, the information provided around this would be correct, as pricing can change when promotions come to an end.
We understand how frustrating this situation has been and appreciate your feedback, as it helps us review and improve our processes moving forward.
END.
Reply from END. - Broadwick St
Hi there,
Many thanks for the review!
Great to hear this arrived very quickly :)
Kindest regards.
END.
Reply from END. - Broadwick St
Hello Ranny,
Thanks for taking the time to leave your feedback.
We’ve had a look into this and can see that your parcel has since been delivered.
That said, we completely understand how frustrating it must have been when it hadn’t arrived as expected, especially without clear updates at the time.
We know how important it is to receive your order when you’re expecting it, and we’re sorry for any worry or inconvenience caused while it was in transit.
END.
Great service provided by Connor
Great service provided by Connor! Helped me with with everything I needed!
May 25, 2026
Unprompted review
Reply from END. - Broadwick St
Hi Ella,
Thank you for your kind review!
We’re really pleased to hear that you received great service from Connor. It’s always good to know when a member of the team has made a positive impact, and we’ll be sure to pass your feedback on to him.
We appreciate you taking the time to share your experience with END.
Kind regards,
END.
Reply from END. - Broadwick St
Hi there,
Many thanks for your review!
We are pleased to hear delivery was speedy and on time.
Kindest regards.
END,
Reply from END. - Broadwick St
Hi there,
Thank you very much for your review!
Great to hear everything went perfectly :)
Kindest regards.
END.
The delivery on time very good
The delivery on time very good. The package also good. The Tshirt is good the New Balance shoe awesome, only the converse 70 disappointed because the shoe is made in Vietnam. The shopping list stated made in USA. I’ve been lied by the ads, please update the shopping list stated the truth of the makers. Really Really disappointed and angry. So i hope the next order i got more discounts to compensate this.
Thanks and Regards
May 20, 2026
Reply from END. - Broadwick St
Hi Norazhar,
Thank you very much for your review.
Whilst we are happy to hear of the positives with your shopping experience, we are super disappointed to hear of the issue with the Coverse you received.
If you would like to contact our Support Team on our messaging service, or via email to info@endclothing.com, we would be very happy to look into this and provide assistance.
Our sincerest apologies again for the disappointment caused.
Kindest regards.
END.
Reply from END. - Broadwick St
Hi Phil,
Many thanks for the review.
We are pleased to hear your shopping experience was quick and smooth. The best way it can be!
All the best.
END.
Aēsop Hwyl from END
I ordered Aēsop Hwyl from END. and was very pleased overall. The price was extremely fair, especially with free shipping, and the product arrived safely and well packaged. The item itself was exactly as expected: authentic, high-quality and in perfect condition.
Shipping took a little longer than hoped, though this seemed more likely to be related to DPD rather than END. itself. The overall shopping experience was still very positive, with a strong product selection and reliable packaging.
Shipping time was just as predicted by END.
I would happily order again, especially when the price is right and the purchase is not urgently needed.
May 20, 2026
Reply from END. - Broadwick St
Hi Leonard,
Thank you very much for the review!
Great to hear the item was as expected,
We do apologise for the longer than expected delivery, we are always looking to improve and shorten the time for international deliveries, so your feedback is much appreciated!
Kindest regards.
END.
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