Emmers Equestrian Reviews 1,313

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient and professional service, highlighting the speed of delivery and the excellent quality of the products received. Many appreciate the smooth ordering process, the helpfulness of the staff, and the clear communication regarding shipping updates. People frequently mention that their orders arrived quickly, well-packaged, and in perfect condition, often exceeding expectations. However, some customers also noted issues with delivery services, particularly DPD, citing delayed or failed deliveries and a lack of compliance with announced delivery dates. A few other people also felt that the delivery costs were too high.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and efficient delivery,... See more

Product

Users describe positive interactions with products, highlighting a great choice and excellent quality. Many... See more

Service

People report positive experiences with service. Customers consistently praise the fast, efficient, and... See more

Order

Customers had positive experiences with order. Many reviewers praise the easy online ordering process and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Emmers online service. Everything was smooth, quick, and very professional. Their support team responded promptly and clearly, and I got the help I needed without any del... See more

Company replied

Rated 5 out of 5 stars

I recently had my saddle checked by Emmers and Erreplus Saddles , and I couldn’t be happier with the service .They were incredibly helpful and professional. They took the time to really assess what my... See more

Company replied

Rated 5 out of 5 stars

Very quick delivery, many available sizes, made it very easy for me to find boots seeing as I have a weirdly proportioned foot. The boots came in Greta condition and fitted perfectly!

Company replied

Rated 5 out of 5 stars

The jacket was delivered fast! Samshield michaela jacket seems to be warm and great with wet and cold weather. The only thing is, that one of the hood snap buttons broke, while trying to open the... See more

Company replied


Company details

  1. Equestrian Store
  2. Clothing Store
  3. Saddlery
  4. Tack Shop

About Emmers Equestrian

Written by the company

Emmers Equestrian can be described as equestrian heaven for horse riders worldwide since 1983.
Their 3 stores and online shop are equipped with the largest stock in equestrian luxury brands, a customer-friendly service and the most professional support.
Other customers say: “Emmers can be described as a must-visit theme park for equestrians... Like when you tour the Paris region, the Eiffel tower is on the itinerary, just like Disneyland."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Everything perfectly thank you

Everything perfectly thank you

March 6, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your kind review! We’re happy to hear that everything was perfect. You’re very welcome, and we hope to see you again soon.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Super friendly and helpful staff

Super friendly and helpful staff. Great choice of products.

March 2, 2026
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Reply from Emmers Equestrian

Thank you for your kind review! We’re delighted to hear that you found our staff super friendly and helpful, and that you’re happy with our wide range of products.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality

February 24, 2026
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! Glad you’re happy with the quality.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Fast shipping

Fast shipping! Everything in storage. Super happy :))

February 19, 2026
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Reply from Emmers Equestrian

Thank you for your review! Great to hear everything was available and arrived quickly.

Senna - Emmers Equestrian

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Rated 3 out of 5 stars

Expesive but good

A product i previusly could by here in sweden but not anymore. It is very good for the infections on the lower leg on horses (rasp och mugg). Getting it via post basically dubbled the cost. Still it is so good that it's worth it

February 8, 2026
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Reply from Emmers Equestrian

Thank you for your review.

We understand that shipping can make the total price higher. Please note that we work with fixed shipping costs for deliveries to Sweden, which are unfortunately unavoidable for international orders.

If you would like to discuss this further, you are always welcome to contact our customer service team via hello@emmers.eu
or by phone at +32 (0)11 664 773.

Kind regards,
Nina - Emmers Equestrian

Rated 5 out of 5 stars

I only order from Emmers

I only order from Emmeres because they have super discounts, amazing variety, although some other companies offer free shipping after certain amout, Emmers shipments arrive in 3 days.

January 31, 2026
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Reply from Emmers Equestrian

Thank you for your review! We really appreciate your loyalty and are happy you enjoy our variety and fast delivery.

Senna - Emmers Equestrian

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Rated 5 out of 5 stars

easy Cross-border transaction

Very fast delivery to Germany (product was sold out in Germany);
easy handling of the purchase (incl. order and payment);
we‘re very happy with the product

January 21, 2026
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Reply from Emmers Equestrian

Thank you for your review! We’re happy everything went smoothly and that you’re satisfied with your purchase.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Like my new riding breaches very much

Like my new riding breaches very much, my order was delivered within 2 days. Thank you very much.

January 21, 2026
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Reply from Emmers Equestrian

Thank you for your review! We’re glad you’re happy with your new riding breeches. Enjoy it!

Senna - Emmers Equestrian

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Rated 5 out of 5 stars

Nice product

Nice product. Quick delivery

January 16, 2026
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Reply from Emmers Equestrian

Thank you for your review! Glad you’re happy with your purchase.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Perfect

Everything was perfect

January 16, 2026
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Reply from Emmers Equestrian

Thank you for your review! We appreciate it.

Senna - Emmers Equestrian

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Rated 5 out of 5 stars

Great service

Great service, purchases are handled very efficiently and arrive very quickly. Highly recommend.

December 30, 2025
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Reply from Emmers Equestrian

Thank you for your kind review! We’re happy to hear everything was handled efficiently and delivered quickly.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Fast delivery

Fast delivery

December 26, 2025
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! We’re glad to hear you’re happy with the fast delivery.

Senna - Emmers Equestrian

Rated 5 out of 5 stars

Super quick service

Super quick service, had exactly what I needed

December 23, 2025
Emmers Equestrian logo

Reply from Emmers Equestrian

Thank you for your review! We’re happy to hear you found exactly what you needed and that the service was quick.

Senna - Emmers Equestrian

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