Emilyandgraceboutique Reviews 26

Ordered these sandals to go with multiple summer outfits and they have not disappointed once. The sole has a really nice thickness to it that gives just the right amount of support. I contacted the team to ask about sizing since I'm between sizes, and they gave me really clear advice that turned out to be spot on. Shipped quickly and packaged neatly.

I would strongly caution anyone considering purchasing from this company.

My experience was extremely disappointing. The product I received was poor quality and did not match what was advertised, and customer service was unresponsive and did not follow through when I reached out for help.

This felt like a scam based on my experience. I regret making this purchase and would not recommend ordering from this website.

I’m sharing this so others can be aware before spending their money—please proceed with extreme caution.

Do not order from this company! I ordered a graduation dress for my daughter for her 8th grade gradualtion. The order said it was express shipping but took two weeks to arrive. When she tried on the xs dress, it was too big and way too short for her. When I contacted the company to get a refund, they said I'd have to ship it back to China myself and pay for the cost of shipping. It would coast at least $20 to ship it back to China, if not more. Their other solution was that they could give me a 10% partial refund, which means I'd get about $5 back, and I'd still be stuck with a terrible fitting dress. Save your money and don't buy from this company. Poor fitting clothing and terrible customer service...

Bought a dress for my sister's wedding and received so many compliments. The attention to detail in the embroidery is something you just don't find at this price point. I emailed a question about sizing late at night and had a response waiting for me the next morning. Shipping was faster than expected and the box kept everything pristine.

Bought a dress for my sister's wedding and received so many compliments. The attention to detail in the embroidery is something you just don't find at this price point. I emailed a question about sizing late at night and had a response waiting for me the next morning. Shipping was faster than expected and the box kept everything pristine.

Horrible! Do not buy from this company! I purchased a dress for graduation. I saw they give 100% refund so felt comfortable making purchase and saw had company out of California too. Dress came in but it is so short! Looks nothing like the dress online. Company offered to replace with different size for "additional $15.00" for shipping but sizing is not the problem as it is not long enough. They then offered me 10% and I keep dress. Dress was $54.95. Are you kidding me! They then tell me I have to pay for shipping back to China! They then offered 15%, 25% and now 30% back. They want to give me $16.49 back?! CRAZY!

Honestly i wasn't sure what to expect ordering from an online boutique but this completely changed my mind. The cardigan i ordered feels luxurious and the color matches exactly what was shown on the website. Had a small mixup with my order number and the team sorted it out within the hour. Arrived in three days and wrapped beautifully. Will definitely be back.

Excellent customer service

Avoid like the plague. Its a complete scam. Chinese based scammers posing as UK based firms using AI generated images. Clothes look great but are AI generated and what you receive is poor quality, cheap, nothing like the quality they pupport to sell. The returns have to be sent to China at your expense. I wasnt going to risk further cash that way.

I have been writing to this company since January 18, 2026. I have never received shoes I paid for and ordered before Christmas. They will not refund or send the product. Do not do business with them. I’m on a fixed income and can’t afford to subsidize these crooks. I don’t suspect you can either.

The blouse has a very stylish design, and the stitching quality indicates that it is made to last. It was a pleasant change about pace when I contacted promote and they responded almost immediately. The clothes were sent quickly, and the packaging was strengthened to keep them clean.

The modern design and the major high feel of the material I was given really impress me. The support staff are excellent and genuinely seem to care about the customers. Additionally, nothing was damaged during the trip because the box was very sturdy and the shipping was extremely quick.

I love Emily & Grace Boutique's unique products. The customer service team was great when I needed to modify my shipping address, and the quality is obviously the best. The packaging was very safe, and the delivery was prompt.

My new dress has a gorgeous design and the fabric quality is far better than i had anticipated for the price. Customer service was really helpful and courteous when i had a brief question. My order arrived quickly and everything was perfectly protected by the sturdy packaging.

Good clothing

Stay away! It sounds like a cute little boutique, but it's in China. I returned an order and never got refunded. I have followed up multiple times and always get the same response...we're waiting on the item to arrive. Return was sent on 11/17 (at my own expense) and 3 months later, no refund. A real scam. I returned the item because the quality of fabric was hideous.

I was browsing and found this sweet little boutique store with beautiful dresses! I added one in my cart and gave me 10% Off if I added another dress. This was really nice.

After the purchase, I immediately got a tracking number to follow my order.

The dresses was absolutely stunning + I‘ve received compliments and made my day!

I recommend this lovely boutique store

This product was suppost to be a stained glass light. It is plastic the size of my hand and a total piece of crap. I feel totally scared. Never buy from these people. They are a total scam.

I would echo what was said by others….the received clothes are very cheap knock-offs in tee shirt material, not what is portrayed in the images on their website…..it was a total waste of money

Horrible. What they advertise and what they give you are completely different. What they send you is the cheap, bootlegged version; the design, fabric, quality, and thickness are all different. When I asked for a refund, I was only given a partial discount back. See photos. Do not waste your money. This is a scam.