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Rated 1 out of 5 stars

I would give this zero stars if possible. The founder is using deceptive tactics to remove active users from the platform. Despite paying for the top-tier lifetime deal, I was banned under false pret... See more

Company replied

Rated 5 out of 5 stars

We compared several providers and this one stood out for being well priced, modern interface with everything we needed. It works withour installation without issues and we are very happy. I'm not sure... See more

Rated 1 out of 5 stars

Absolutely terrible experience. I bought the deal on Appsumo. I only used it much later (after their refund period). Critical customer and lead emails were not getting delivered resulting in... See more

Rated 5 out of 5 stars

I’ve finally found the perfect newsletter tool for me—Emailit! Everything runs seamlessly and without any issues, especially compared to sendmails.io, where I often faced challenges. What stands... See more

Company replied

Company details

  1. Email Service Provider

Written by the company

Emailit is a versatile email-sending platform catering to both marketers and developers. It offers flexible sending options through SMTP integration and a REST API, ensuring seamless integration with existing applications and software.


Contact info

3.2

Average

TrustScore 3 out of 5

25 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience.
I bought the deal on Appsumo.
I only used it much later (after their refund period).
Critical customer and lead emails were not getting delivered resulting in lost sales and customer issues.
I later discovered this founder had put me on a server that had bad delivery. Apparently this was happening to all new customers without them even knowing.

After complaining he then said I could be moved to a better server. At that point, I had enough of the dishonesty and requested a refund from Appsumo. Even though it was past the refund date they refunded it after I shared the correspondence with the founder.

Don't waste you time with this. ITs too important a function and AWS and Zeptomail are cheap.

October 28, 2025
Unprompted review
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Rated 5 out of 5 stars

We compared several providers and this…

We compared several providers and this one stood out for being well priced, modern interface with everything we needed. It works withour installation without issues and we are very happy. I'm not sure why some people have an issue with this service as it goes above and beyond. Maybe they weren't complying with the very reasonable and understandable anti-spam rules. You have to comply very carefully nowadays with GDPR etc and provided you do that (which legally we all have to) then you won't have an issue. It is also done to make sure that the email service for all is not compromised and keeps everything squeaky clean. The verfiication process took less than 15 hours and was easily done via their very good onboarding process. 10/10 or 5/5 from us!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using it for a while for…

I've been using it for a while for transactional emails with great deliverability, founder is very responsive and they've been shipping updates, really good platform so far, i hope it stays that way

April 30, 2026
Unprompted review
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback!

Doing our best to ensure stable delivery rates.

Rated 1 out of 5 stars

I would give this zero stars if possible

I would give this zero stars if possible. The founder is using deceptive tactics to remove active users from the platform. Despite paying for the top-tier lifetime deal, I was banned under false pretenses. When I provided evidence that I wasn't violating their terms, the "reasons" for my suspension kept changing.
The founder is unprofessional, even asking for off-platform payments during the sales process. This is a classic bait-and-switch. I have the full chat logs to prove how this was handled. Stay far away.

May 1, 2025
Unprompted review
Emailit logo

Reply from Emailit

Hi Anant,

Thank you for your review.

You got warned on the 9th of April that you are breaking our Acceptable Use Policies, to review your sending practices, read our AUP, and to let us know what steps you have taken to ensure your sending practices align with it.

You ignored our warning, and as a result, your workspace got suspended yesterday. We gave you all the information and steps on how to recover your workspace; however, you just insisted on reinstating it without resolving the issues.

We did not tell you that you are cold emailing, nor did you provide any information on how you are aligned with our AUP and how you follow GDPR/CAN-SPAM.

I am sad to know that your intentions with our platform were to abuse it and misuse it. However, I am thankful for your review (s) as it helps us show our potential customers that we take our platform's rules seriously and do our utmost to ensure no one misuses it.

Rated 1 out of 5 stars

Fraud Founder and Company

Update: This guy said we're doing cold emailing, when I asked him to show proof (as they maintain the email log), he had no answer to it. He then asked me to show my website and then changed his reason of suspending saying that your website did not have a consent banner unchecked by default. Just know that he knew my same website from last 2 years, the website was never changed even 1%, in fact he got on a call with me as well asking me to subscribe to his platform outside the marketplace where it's sold. Remember it is a cash crab, they day you buy high tier plan or spent more money he will come for you.
For the proof, I'm also attaching screenshot where you can clearly see that I was sending the same email from same website years ago and he was completely okay with it: share-cc0103(dot)tiiny(dot)site

The founder took money from me until the highest plan (in fact asked me if I can pay him outside of the LTD platform where he was selling the deal, shady guy) and now suspended my account. He is an absolute cheater who will deceive you and RIP you off with your money.
I had no changes since last 1 year and suddenly the founder suspended my account saying you are doing cold email (which I never did). In fact I asked him to point out which email felt like cold email and he had no answer, post that he said you did not have a checkbox on your website that's why I suspended your account.
The true reason is that he doesn't want people to use the platform with it's full potential. He wants dead buyers, people who buy the lifetime deal and forget about his product.
He's a con artist, I have a full chat history with the founder on Discord and Email if anyone wants proof. Do not loose your money with this guy.

May 1, 2025
Unprompted review
Emailit logo

Reply from Emailit

Hi Anant,

Thank you for your review.

You got warned on the 9th of April that you are breaking our Acceptable Use Policies, to review your sending practices, read our AUP, and to let us know what steps you have taken to ensure your sending practices align with it.

You ignored our warning, and as a result, your workspace got suspended yesterday. We gave you all the information and steps on how to recover your workspace; however, you just insisted on reinstating it without resolving the issues.

We did not tell you that you are cold emailing, nor did you provide any information on how you are aligned with our AUP and how you follow GDPR/CAN-SPAM.

I am sad to know that your intentions with our platform were to abuse it and misuse it. However, I am thankful for your review (s) as it helps us show our potential customers that we take our platform's rules seriously and do our utmost to ensure no one misuses it.

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Rated 5 out of 5 stars

I canceled my SendGrid subscription. Thank you.

I only send transactional emails, signups, booking confirmation, receipts, etc... I was paying $19.99 USD per month just for sendgrid. I bought tier 3 and was instantly able to move all the websites over to use emailit. Once tested everything is functional, i cancelled my sendgrid sub and instantly upgraded to tier 5 (which I don't ever think i will need).

I was even able to send emails using n8n using an email node and smtp.

Now, i am having issues sending emails to my work outlook, but i am sure they will be able to help me with this.

I am grateful to add this to my arsenal of tools!

March 22, 2026
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback! We are happy to hear that we fit as a perfect replacement for SendGrid.

If you have any delivery issues, email support@emailit.com, and we can help.

Rated 1 out of 5 stars

Emailit.com – A Masterclass in How to Burn Money and Block Your Own Emails

Emailit.com – A Masterclass in How to Burn Money and Block Your Own Emails
To whom it may concern (and anyone considering wasting a penny on this),

If you enjoy the thrill of sending emails that never arrive and communicating with a "CEO" who seems to be going through a mid-life crisis before hitting twenty, then Emailit.com is the perfect provider for you.

We’ve had the pleasure of experiencing their "services," and here is a quick summary of what you can expect:

The Identity Crisis: One day you’re talking to "George," the next it’s "Jiří Žižka." It’s less like professional support and more like a poorly written spy novel.

The Houdini Act: The owner’s LinkedIn profile has vanished—presumably to hide from the trail of unsatisfied customers and the toxic reputation of his previous failed ventures.

Zero Deliverability: Their primary product—sending emails—simply doesn't work. If your goal is to have your messages permanently hosted in a spam folder (or nowhere at all), they are market leaders.

"Pro" Management: The entire operation is run by a kid from Czechia who treats business like a sandbox game. Changing the company name every time the bad reviews pile up isn’t a "pivot," Jiří—it’s a red flag.

The Verdict: Save your sanity and your budget. Dealing with Emailit.com is like asking a child to fly a commercial jet—it might look like a fun idea to them, but everyone else is going to crash.

Stay away, stay professional, and find a real provider.

March 1, 2026
Unprompted review
Emailit logo

Reply from Emailit

Hi there,

It's George here (Jiri Zizka in my native language).

My LinkedIn is available as it was before, and nobody has vanished! :-)

I understand that you had issues getting verified and were unable to provide the information requested.

To protect our highly reputable IP pools, you need to pass the verification.

Customer support is a two-way street; we cannot help you if you don't want to be helped.

We are sorry that you feel this way. However, emailing is not about signing up, importing contacts, and sending. You need to ensure that you follow GDPR and CAN-SPAM, and we are legally obliged to do so.

Breaking those can get you and us a fine, and it is hurting our platform's delivery rates.

We hope you will find a platform that fits your needs, and that Emailit did not.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent and Refreshingly Simple…

I recently switched from Amazon SES to Emailit, and I couldn’t be happier with the decision. Amazon SES has gradually become far too complicated and heavily automated, especially when it comes to getting new customers or domains approved. The process feels rigid, slow, and impersonal.

Emailit was a very pleasant surprise. The setup is straightforward, the interface is easy to understand, and everything just works without unnecessary friction. What really stands out, however, is the support. Instead of dealing with bots or generic responses, you get fast, personal, and genuinely helpful support from real people who actually want to solve your problem.

Whenever I had a question or ran into a small issue, the response was quick and clear, and the problem was resolved without back-and-forth or bureaucracy. That alone makes a huge difference compared to larger providers.

Emailit is an excellent alternative to Amazon SES, especially if you value simplicity, reliability, and human support. For me, it has removed a lot of frustration and saved both time and energy.

Highly recommended — top marks from here.

January 28, 2026
Emailit logo

Reply from Emailit

Hi Monique,

Thank you for your feedback! As our primary focus is on simplicity, our team is working hard to make Emailit as easy to set up and use as possible.

And our support is always available, either on our Discord channel or at support@emailit.com

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Rated 5 out of 5 stars

Emailit - Easy to manage, good delivery, great team

Emailit is so great. Easy to manage. Good delivery. Very good service from George and his team. I can recommend it to everyone. Emaildelivery isn't a hassle anymore. Thanks so much!!

January 28, 2026
Emailit logo

Reply from Emailit

Hi Monique,

Thank you for your feedback! We are happy to hear you are satisfied with Emailit and it's (support) team :-)

Rated 2 out of 5 stars

I bought it via app sumo

I bought it via app sumo, and they put me in onboarding pool without informing. Our emails were not going to the customers and we lost precious time and money.

I am all up for supporting new and upcoming products but this lack of transparency is not ideal.

November 22, 2025
Unprompted review
Emailit logo

Reply from Emailit

Hi Verdant,

Thank you for your feedback!

All new workspaces are in an onboarding IP pool, for most customers this does not cause any issues. For those who primarily send to highly protected mail servers - like Microsoft's Outlook and such, it might.

This can be easily resolved by contacting our support and getting verified and moved out of an onboarding IP pool - free of charge.

We do not put any extra fees, subscription models or anything else, so we need to ensure that our platform is protected from spammers.

I appreciate your understanding!

Rated 5 out of 5 stars

Works great!

September 16, 2025
Unprompted review
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback! Happy to hear that everything works as expected!

Rated 1 out of 5 stars

1/5 Stars - Professional Service Failure

EmailIT caused significant damage to our recruitment business operations.

We migrated our entire email infrastructure to EmailIT after purchasing through AppSumo, only to discover major undisclosed limitations and unprofessional support practices.

The Problems:
- Undisclosed 1000/hour rate limiting discovered only after full system migration
- Support representative George (owner may actually be Jiří Žižka using alias) imposed arbitrary 10,000 email "testing" requirement
- EmailIT deliberately uses poor-reputation IPs for new customers, ensuring most emails land in spam initially
- Despite completing their test and providing full GDPR compliance documentation, George refused service escalation
- Our legitimate interview confirmations and job candidate communications were incorrectly labeled as "marketing"
- We utilize Reoon email verification for quality assurance, yet our practices were continuously questioned

The Damage:
Over 10,000 emails remained undelivered, disrupting hundreds of scheduled interviews. Our candidate database of 400,000+ people was affected by these service failures.

The Resolution:
None. George refused to provide data exports for migration and suggested we seek AppSumo refunds instead of resolving the service issues.

Recommendation:
Choose established email service providers. This appears to be a single-person operation making arbitrary decisions without consideration for customer business impact.

September 12, 2025
Unprompted review
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback.

All new workspaces have rate limits (as with any other existing email sending provider). At this time, it starts at 1000/h.

There is a disclosure on our pricing page and in the workspace profile after signing up.

We found that you are not following GDPR & CAN-SPAM, and as it is mandatory on our platform, you were informed about it, and instead of trying to help us resolve the issue, choose to just complain, in which case we recommended you to refund.

At Emailit, we are strict when it comes to following our ToS and Acceptable Use Policy.

We did not dismiss any of your messages, but based on them made a decision.

We also exported all the data for you that you asked.

Key takeaways:
We have an Acceptable Use Policy in place that protects our platform and other customers from misuse. If you are not willing to read them, and in case you break any, help us resolve them, you can expect to be suspended as well.

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Rated 2 out of 5 stars

The tool has a good foundation

The tool has a good foundation, but the general conditions regarding the bounce rate are poor. Most tools like Brevo and Mailchimp are quite flexible in this area. However, Emailit is too severe and often bans your account at the slightest mistake

October 6, 2024
Unprompted review
Emailit logo

Reply from Emailit

Hi there,

Thank you for your review. We have not noticed any high bounce rates compared to other providers at this time. What probably happened is that you did not warm up your sending domain as this might results in increased bounce rates.

We also rarely ban workspaces. If one of our rules is breached, we rate limit the workspace and notify the owner. If 3 of our rules are breached, we suspend the workspace and notify the owner, and always provide steps for resolution.

The only issued bans were for spammers at this time.

Feel free to join our discord to help you improve your bounce rates if needed!

Rated 5 out of 5 stars

Emailit provides a fabulous platform…

Emailit provides a fabulous platform for anyone requiring SMTP or API-driven mailing services for their business or project. From web developers to software engineers, this should be a no brainer of an option to use for easy integration of a mailing platform with almost no barrier to entry. Add on top-notch support and incredible features, this is an easy must-buy.

December 4, 2024
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback! Glad to hear your excitement!

Rated 5 out of 5 stars

I can say that for the first time…

I can say that for the first time everything is as it should be with the application and the support is great, people are doing their job, the application works great and everything is as it should be. I recommend that you take it and work without any problems. The cannon does everything

December 2, 2024
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback! We are always happy to help.

Rated 5 out of 5 stars

Finally, the Perfect Newsletter Tool!

I’ve finally found the perfect newsletter tool for me—Emailit! Everything runs seamlessly and without any issues, especially compared to sendmails.io, where I often faced challenges.

What stands out the most is the incredible support. George, thank you so much for your prompt and quick assistance! You made the entire process smooth and enjoyable.

Highly recommend Emailit for anyone seeking a reliable and hassle-free newsletter solution.

November 30, 2024
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback! Don't forget to checkout our mean campaigns!

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Rated 5 out of 5 stars

A great tool for Email Delivery

A great tool for Email Delivery. I bought with least of expectations but it has now grown on me to become my primary SMTP delivery tool for my websites. Highly recommended.

November 26, 2024
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback! I am happy to hear that we are now your primary SMTP delivery platform :-)

Don't forget to send us any ideas for improvements in the future if you find any!

Rated 5 out of 5 stars

Emailit is fast

Emailit works as described. If you need an SMTP setup that is quick, then I highly recommend this.

November 25, 2024
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback! I am happy to hear that it was quick and straightforward to set up our SMTP.

Rated 5 out of 5 stars

Great tool!

Great tool!! The support team is amazing!

November 25, 2024
Emailit logo

Reply from Emailit

Hi there,

Thank you for your feedback! Happy to hear you like Emailit :-)

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