Eden Conveyancing Reviews 454

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, making the process much more enjoyable and stress-free. The service is frequently highlighted as excellent, with many appreciating the efficiency and clear communication, often noting quick response times to inquiries. The online portal and website are also highly valued for their user-friendliness, transparency, and ability to track progress and documents easily, contributing to a smooth user experience. However, some people experienced issues with communication, citing slow replies or a lack of clarity, and felt they had to monitor details themselves. A few others also felt abandoned when the firm withdrew from their case without adequate notice, causing significant stress.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, responsiveness, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Response time

Customers consistently note positive experiences with response times, praising the quick and efficient... See more

Website

Customers had positive experiences with the website, finding the online portal and communication excellent... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the online portal for its ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really great customer service from EDEN . We would have no hesitation in recommending them . Supportive and professional all along this emotional journey selling our late parents home. Helpful and... See more

Company replied

Rated 5 out of 5 stars

What a journey and our solicitor Beti Wyn made it so much more enjoyable. As two first time buyers in our 50s not having a clue where to begin she was incredibly efficient,and informative but most of... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer, I could not have hoped for a better firm than Eden. A special thanks in particular to Nicola Bates. She has been super responsive, utterly professional and never without a sen... See more

Company replied

Rated 5 out of 5 stars

Nicola was absolutely fantastic throughout our house purchase, and we’re so grateful for everything she did to get us over the line. From start to finish, she was incredibly proactive and persist... See more

Company replied


Company details

  1. Conveyancer
  2. Lawyer
  3. Legal Services
  4. Real Estate Attorney

About Eden Conveyancing

Written by the company

coffee mug and plant illustration

At Eden, we believe buying or selling a home should be a smooth, enjoyable experience where home movers are looked after and guided through every step. And so, we've created a new type of conveyancing service that takes the stress out of buying or selling your home.

Get an instant conveyancing quote:

Buying a property Selling a property Buying and selling

We’re regulated by the CLC, offering a team of experienced and friendly lawyers to guide you through the process. We’ll be with you every step of the way to answer your questions and help you understand what's happening.

MyEden

We make it easy for you to view information, action tasks and check in on progress at any time of the day, wherever you are. Our online portal, MyEden, is available 24/7 on your laptop, tablet or mobile. So, you’ll always be able to see what’s happening next and keep track of all your documents and financials.

Reasons to choose Eden Conveyancing

  • Clear fees and no jargon
  • Your own dedicated lawyer
  • Regular progress updates
  • 24/7 online platform to track progress

Contact info

4.8

Excellent

TrustScore 5 out of 5

454 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Efficient

Efficient, courteous, helpful and swift to respond.

June 8, 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi there,

Thank you for leaving us a review. We're really pleased you found us efficient, courteous, helpful and swift to respond!

We appreciate you sharing your feedback.

The Eden Team.

Rated 5 out of 5 stars

Felip was excellent and made us feel…

Felip was excellent and made us feel looked after from start to finish. He guided us and told us how we could help push the process along and kept involved the whole way asking for updates. Also I love eden offered insurance. Our first purchase fell through but the offer of insurance saved us £2500 which we could use towards the next fees. Would recommend but hope we never move again!

June 8, 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Sam,

Thank you for such a wonderful review. We're absolutely delighted Filip made you feel looked after from start to finish!

Having guidance on how you could help push the process along, combined with him staying involved and asking for updates, is exactly the proactive approach we aim for.

Filip will be thrilled to read this. We hope you settle into your new home and never need to move again!

The Eden Team.

Rated 5 out of 5 stars

Really great customer service from EDEN…

Really great customer service from EDEN .
We would have no hesitation in recommending them . Supportive and professional all along this emotional journey selling our late parents home.
Helpful and see at a glance programme all long this process . We were given answers to our enquiries and we noted exceptional attention to detail . Mr Filip Campeau was great a real asset to EDEN so thank you Filip . With our grateful thanks and very best regards Mrs J C Rogers

June 3, 2026
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Reply from Eden Conveyancing

Hi Mrs Rogers,

Thank you for such a wonderful review. We're absolutely delighted we could provide supportive and professional service during what we know was an emotional.

Filip will be thrilled to read your kind words about being a real asset to the team. His exceptional attention to detail and helpful guidance, alongside the clarity of the programme and answers to your enquiries, is exactly what we aim for during such a sensitive time.

We're honoured you chose Eden to help you through this. Thank you so much for taking the time to share your experience and your kind regards.

The Eden Team.

Rated 5 out of 5 stars

Very pleased with Eden Conveyancing

Moving house can be a very difficult experience but Eden Conveyancing made our journey from beginning to completion trouble free. Their on-line communication was excellent. We particularly liked being able to contact our Case Handler at any time of day if we had any questions via their in-house messaging service and receiving a prompt reply and support. We were kept up to date with our progress as well as upcoming tasks to be completed. Also documents from solicitors could be easily sent and received. We can definitely recommend Eden Conveyancing.

May 31, 2026
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Reply from Eden Conveyancing

Hi Linda,

Thank you for such a detailed and lovely review. We're absolutely delighted we could make your house move trouble-free from beginning to completion!

You're right that moving house is difficult, so we're really pleased our online communication, instant messaging and prompt support made the journey so much easier. Being able to contact your property lawyer anytime and receive quick replies, alongside keeping you updated on progress and upcoming tasks, is exactly what we design our service around.

Thank you for the recommendation.

The Eden Team.

Rated 5 out of 5 stars

Amazing Service!

Beti-Wyn was recommended to me by my dad and couldn’t have been more helpful. this was my first house so i had no idea what to expect, but i havent found anything stressful at all when it comes down to the solicitors! you always hear about issues with getting your house lying with slow solicitors, but definitely not Beti-Wyn! Thankyou very much!

January 30, 2026
Unprompted review
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Charlotte,

Thank you for such a wonderful review. We're absolutely delighted Beti-Wyn, recommended by your dad, made your first house purchase feel so stress-free!

We're really pleased Beti-Wyn was so helpful and kept things moving smoothly for you. Having nothing feel stressful on the solicitors' side is exactly what we aim for.

Beti-Wyn will be thrilled to read this. Thank you for sharing your experience!

The Eden Team.

Rated 5 out of 5 stars

Highly recommend Eden

Highly recommend Eden. Our solicitor was Nash. He was fantastic very thorough and speedy to reply to any queries.

May 20, 2026
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Reply from Eden Conveyancing

Hi Nathan,

Thank you for leaving us a review. We're really pleased you'd highly recommend Eden!

Nyasha will be delighted to read that he was fantastic, thorough and speedy to reply to your queries. That responsiveness makes all the difference.

Thank you for sharing your experience.

The Eden Team.

Rated 5 out of 5 stars

Amazing solicitor

Our solicitor was really responsive and went above and beyond to keep our sale and purchase moving. The Eden portal is great and made keeping on top of messages, actions, and documents incredibly easy.

May 22, 2026
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Reply from Eden Conveyancing

Hi Sian,

Thank you for leaving us a review. We're really pleased your solicitor was so responsive and went above and beyond to keep your sale and purchase moving!

The Eden portal is designed to make managing messages, actions and documents as easy as possible, so it's great to hear it worked so well for you.

We appreciate you sharing your experience.

The Eden Team.

Rated 5 out of 5 stars

I was kept in the loop throughout the process

I had access and contact with an extremely responsive professional during the entire process. Thank you Beti-Wyn for your dedication and attention to detail. I also really liked the fact that I was kept informed so I knew where we were during the process of conveyance, which in the UK is extremely stressful! This company was definitely value for money thus I would recommend them.

May 22, 2026
Unprompted review
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Reply from Eden Conveyancing

Hi there,

Thank you for such a lovely review. We're really pleased you had access to such a responsive professional throughout!

Beti-Wyn will be delighted to read your thanks for her dedication and attention to detail. Keeping you informed so you knew where you were during the process is so important - UK conveyancing is stressful enough without feeling in the dark!

Thank you for the recommendation and for highlighting the value for money. It means a lot to us.

The Eden Team.

Rated 5 out of 5 stars

Eden are very professional

Eden are very responsive, professional, polite, efficient and helped us a lot through our experience of moving home.

May 21, 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi there,

Thank you for leaving us a review. We're really pleased we could help you through your move!

Being responsive, professional, polite and efficient is exactly what we aim for. We appreciate you sharing your experience.

The Eden Team.

Rated 5 out of 5 stars

Fantastic Experience

We’ve just completed on our first home and we had Nicola. She was fantastic. She answered any and every question we had. The service was great. Liked the fact that all the financial side was clear so no hidden cost or surprises. Liked the tasks section so you knew exactly where you were in the process. Thank you again Nicola

May 12, 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi there,

Thank you for such a wonderful review. We're absolutely delighted to hear Nicola was fantastic throughout your first home purchase!

Answering any and every question you had is so important when you're buying for the first time, and we're really pleased the clear financial breakdown and tasks section kept you informed with no surprises. Knowing exactly where you are in the process makes all the difference.

Congratulations on your new home, and Nicola will be thrilled to read this!

The Eden Team.

Rated 5 out of 5 stars

Fantastic conveyancing experience

Fantastic conveyancing experience. Beti-Wyn at Eden was so conscientious, communication was second to none and the platform was extremely user friendly. Highly recommended, 5*

May 18, 2026
Unprompted review
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Sherry,

Thank you for such a lovely review. We're absolutely delighted to hear you had a fantastic conveyancing experience!

Beti-Wyn will be thrilled to read that her conscientious approach and second-to-none communication made such a difference, and it's great that the platform was so user-friendly for you too.

Thank you for the 5-star recommendation - it means so much to us.

The Eden Team.

Rated 5 out of 5 stars

Nicola was absolutely fantastic…

Nicola was absolutely fantastic throughout our house purchase, and we’re so grateful for everything she did to get us over the line.
From start to finish, she was incredibly proactive and persistent, especially when things got time critical towards the end. She really pushed things forward when it mattered most, which made such a difference to us.
Her communication was always clear, quick and reassuring, and we always felt fully informed and supported every step of the way. Nothing ever felt like too much trouble, and she was always there to respond when we needed her.
Buying a house can be stressful, but having Nicola on our side made it so much easier. We genuinely don’t think it would have gone through as smoothly without her.
We wouldn’t hesitate to recommend Nicola to anyone.
Thank you again from both of us — Tony & Jaqui

May 12, 2026
Unprompted review
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Tony and Jaqui,

Thank you for such a wonderful and detailed review. We're absolutely delighted to hear Nicola was fantastic throughout your house purchase!

Her proactive and persistent approach, especially when things got time critical towards the end, is exactly what we strive for. We're so pleased her clear, quick and reassuring communication kept you fully informed and supported every step of the way. Knowing nothing ever felt like too much trouble and that she made a stressful process so much easier means the world to us.

Nicola will be thrilled to read this. Thank you both for the recommendation - it's truly appreciated.

The Eden Team.

Rated 5 out of 5 stars

"Every step of the way Beti-Wyn and the…


"Every step of the way Beti-Wyn and the team have kept us fully informed and the online ability to track the case has been so helpful. This has, by far, been the best experience I've had with regards to conveying a property."

May 15, 2026
Unprompted review
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi there,

Thank you for such a lovely review. We're absolutely delighted to hear this has been the best conveyancing experience you've had!

Being kept fully informed by Beti-Wyn and the team at every step, combined with the online tracking, is exactly what we aim for. Beti-Wyn will be thrilled to read this.

Thank you for sharing your experience.

The Eden Team.

Rated 5 out of 5 stars

Exceptional service

Beti-Wyn has been nothing short of exceptional. Excellent communication, very thorough, and has clearly worked so hard to get our sale over the line. I have had experience with several other conveyancers and can wholeheartedly state that this has been the best experience. We will absolutely be a returning customer

April 30, 2026
Unprompted review
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Connor,

Thank you for such a wonderful review. We're absolutely delighted to hear Beti-Wyn has been exceptional!

Having experience with several other conveyancers and being able to say this was the best is incredibly meaningful to us. Her excellent communication, thoroughness and hard work to get your sale over the line is exactly what we strive for.

Knowing you'll be a returning customer is the ultimate compliment. Beti-Wyn will be thrilled to read this. Thank you!

The Eden Team.

Rated 5 out of 5 stars

I have used Eden three times

I have used Eden three times, Kiran Ali Farooq has been my named contact each time. I cannot recommend Kiran and Eden enough.

To start everything is on a portal, it is so easy! no paper work everything immediate. You can track the progress, see whats outstanding etc... It even retains paper work from completed sales and purchases so its all in one handy place.

They have an excellent instant message service, i dont think in all my transactions ive waited more than an hour to receive a response. Kiran is excellent. You get a named conveyancer and if they go on leave you get a named person that is covering.

i wouldn't use any other firm, 100% recommend.

May 14, 2026
Unprompted review
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi there,

Thank you for coming back to us three times - that's the ultimate compliment!

We're absolutely thrilled to hear Kiran has looked after you so well across all three transactions. The portal is designed to make everything immediate and easy to track, and we're delighted it's worked so well for you. Having responses through the instant message service within an hour and named cover during leave is exactly what we aim for.

Knowing you wouldn't use any other firm means the world to us. Kiran will be thrilled to read this. Thank you for the recommendation!

The Eden Team.

Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, I could not have hoped for a better firm than Eden. A special thanks in particular to Nicola Bates. She has been super responsive, utterly professional and never without a sense of humour (no matter what the other side through at us). A big thanks to her tenacious efforts to get this deal over the line.

I’d thoroughly recommend Eden to anyone.

May 12, 2026
Unprompted review
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Benjamin,

Thank you for such a wonderful review. We're absolutely delighted we could be there for you as a first-time buyer!

Nicola will be thrilled to read this - being super responsive, utterly professional and keeping her sense of humour through all the challenges shows exactly the kind of dedication we value. We're so pleased her tenacious efforts got the deal over the line for you.

Thank you for the recommendation - it means the world to us.

The Eden Team.

Rated 5 out of 5 stars

Sold a house with Eden

Sold a house with Eden. Whenever we asked for anything we got a response the same day, everything was explained, moved along really smoothly.

April 27, 2026
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Ben,

Thank you for leaving us a review. We're really pleased the sale of your house moved along smoothly!

Getting same-day responses when you asked for anything and having everything explained clearly makes all the difference. We appreciate you sharing your experience.

The Eden Team.

Rated 5 out of 5 stars

Nicola Bates provided a fantastic…

Nicola Bates provided a fantastic service and was very responsive throughout the whole process. I would strongly recommend her and Eden to others.

April 30, 2026
Unprompted review
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi John,

Thank you for leaving us a review. We're really pleased Nicola provided such fantastic service and was so responsive throughout!

Her dedication to keeping things moving smoothly is exactly what we aim for. Thank you for the strong recommendation - it means a lot to us.

The Eden Team.

Rated 5 out of 5 stars

Eden 5*

Nicola was fabulous. Efficient, answered in good time to any and all aspects. The information displayed on the website for our sale was brilliant - everything ongoing, upcoming, financials etc all in one place. Especially for people unfamiliar with the process - would thoroughly recommend.

November 1, 2025
Unprompted review
Eden Conveyancing logo

Reply from Eden Conveyancing

Hi Francesca,

Thank you for such a lovely review. We're delighted to hear Nicola was fabulous throughout!

Her efficiency and responsiveness to all your questions is exactly what we aim for, and it's great that the website made everything - ongoing tasks, upcoming steps, financials - so easy to track in one place. That clarity is especially important when you're unfamiliar with the process.

Thank you for the recommendation - it means a lot to us.

The Eden Team.

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