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Rated 1 out of 5 stars

Bakwas tareen App ab me 5 dino se apney pesey b nhi niklwa sakta otp send kartey hein to us m error aata hey help line p call kro to 30 mints wait karaney k bad larki ney uthaya or aadhi baat sun k h... See more

Rated 1 out of 5 stars

Please don’t use this app they are scammers, and their customer support is terrible. If anyone tries to call them they just play music and if they eventually pick up after ages you’ll feel lucky. But... See more

Rated 1 out of 5 stars

Aoa ..awal to zarurat k time ziadatar app open he ni hoti aur dusra sb se bara issue ye hai k retailers k pas jao to wo deposit k bhi paisay kaat letay hain 1000 k pechy 20 rs phr koi pagal ho ga jo p... See more

Rated 5 out of 5 stars

Aslam o Ali kum Mara account KO block houa 2 month ho gy helpline pa call kro daftar ka khtay daftar jou helpline ka khta kdr jay complant k lia LAnat ha app pa

1.6

Bad

TrustScore 1.5 out of 5

66 reviews

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Rated 1 out of 5 stars

From last 10days I have around 6 visits…

From last 10days I have around 6 visits in subzaimandi telinor/EASYPAYSA branch.how ever till this time my issue is unable to resolved from staff.there is no discipline this office is like subzimandi pandu area.once I try to call helpline and the lady who picked my call she don't understand my problem and the staff on background was talking about there love stories.

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service Experience Eve

Worst Customer Service Experience Ever

If you’re looking for the worst customer service experience, Easypaisa Helpline takes the crown. Here’s why:

The call menu is a nightmare. Instead of giving you a clear path to speak with a representative, it bombards you with irrelevant promotions and offers.

It takes an average of 5-6 minutes (sometimes longer) to finally connect with an operator, which is extremely frustrating.

Even after getting through, your query isn’t resolved. You’re often redirected to another department, adding even more wait time.

When you finally speak to someone, their response is unhelpful. They typically provide a single, rigid solution and offer no alternative to resolve your issue. Essentially, it’s either “take it or leave it.

I advise anyone reading this to move to another service. Easypaisa has absolutely nothing good to offer and will only waste your time and energy.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Don't use easypaisa

Don't use easypaisa, they are scamming everyone. I have send amount to myself to check it is true that easypaisa is not giving money to other person and it's true. I received the msg that show your CNIC and collect the money but eventually when I visited the easypaisa shop they said amount is block. I have called the helpline and they said your ID is incorrect ID should start from 3 but my ID was starting with 6. He said we can't do anything unless you give correct details I showed that msg still they said we can't help and easypaisa kept my money with them

December 26, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers!!!

Scammers!!!! No Customer Support. Money gets deducted but not received at the other end. They don't pick calls or reply texts or emails I have proof. This is a shit bunch of scammers running this company.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

Please don’t use this app they are…

Please don’t use this app they are scammers, and their customer support is terrible. If anyone tries to call them they just play music and if they eventually pick up after ages you’ll feel lucky. But then they just give unsatisfactory responses. 'Sir system main issue hay main apki details dekh nahi sakta' mene kaha bhai jb tu kuch dekh he nahi sakta to ghar phir betha he kiun hay office main. Bakwas tareen app.

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Worst customer support I've called…

Worst customer support I've called them…
Worst customer support I've called them more than 50 times they didn't answer and when they did they put me on waiting list for more than 15 minutes and after that they said that we've connected two calls at a time so plz hangup. They've been deducting money automatically from my account without letting me know i haven't attached my account anywhere I didn't recieved an otp or verification they just deducted my money and now they are not helping me to get my money back worst app ever

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Bad support

Apke support team intihai ghatiya tareen hy
Ager 1 bnda helpline pe 10 se 15 mint wait krke support member se bat krna Chahta hy to iski problem ko Hal kren na k us ki bat sun k record voice suna k call disconnect krde

November 16, 2024
Unprompted review
Rated 1 out of 5 stars

Account blacklisted with fake reason

It's going to be a month, still the account is closed, call my helpline, then they say email, then email, no response, go to the office, they say we don't have access, they are very annoying.My payment is stuck in my account, even after seeing the message on Facebook, they don't respond. Their service is very bad

November 2, 2024
Unprompted review
Rated 1 out of 5 stars

The Most Pathetic Customer Service

The Most Pathetic Customer Service
They don't care about customers, mine account has been blocked since 30 September, I emailed them, contacted on official page, they launched a complain, I provided them full information and still they closed the complain, and don't even respond, I have sent them 100 of messages, they don't even bother to reply.

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Easy Paisa app is worst now

Easy Paisa app is worst now . I have transferred 14000 to hbl account. 7 days passed customer service easy Paisa phone nahi uthate . Complain launch ki to 7 din Baad message aya k your complain is closed due to decline. Cheater fraud hogae hen easy Paisa wale .

October 2, 2024
Unprompted review
Rated 2 out of 5 stars

Easypaisa ki help line pr call hiai…

Easypaisa ki help line pr call hi nai jati mere 22000 block hoye hyn har jga Sy pta kia sab kehty hyn helpline pr call kryn but wahan call hoti hi nai bnda kry tu kia kry lgta hy ye log sab k paise block kr k app bnd kr dyn gy hum me Sy koi kuch b nai kr sky ga

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers all the way

Scammers all the way. No customer security and also no funds security. A bank made to scam the poor people of Pakistan. Stay alert!

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

Entehae Koe Unprofessional Ne Ye…

Entehae Koe Unprofessional Ne Ye Application Banae Hai Mujhe school Fee Pay Krni Hai or Mere Account Me Achi Khasi Payment Hai inho Ne Bagair Inform Kiye Achanak Account Block kr dia Or Help line p Call Kro To Wo G Sir G Sir Kr K Topiyan Dete Hain Hum Bar Bar 100 ka Load Krwa K Half Hours Helpline p Call Recive Hone Wait Krein Phir Jab Call Uthae To Full Topi … Barae Meherbani Koe Eaisy Paisa application Used Na Krein Emergency me Ye Phasa Deingy

September 17, 2024
Unprompted review
Rated 1 out of 5 stars

Aoa ..awal to zarurat k time ziadatar…

Aoa ..awal to zarurat k time ziadatar app open he ni hoti aur dusra sb se bara issue ye hai k retailers k pas jao to wo deposit k bhi paisay kaat letay hain 1000 k pechy 20 rs phr koi pagal ho ga jo phir bhi ye app use kry ga

September 14, 2024
Unprompted review
Rated 1 out of 5 stars

Easypaisa wale scammers hai

Easypaisa wale scammers hai. Mujhe Kal ek call AYI thi 0347 se joke easypaisa ka official number hai. Usne mujse zabardsti dhoke se el insurance plan buy karwaya. Maine us se 4 se 5 Baar poocha ke Kya mere account se paise kaate jaayenge?? Usne KAHA nahi ham apka ek bhi rupai nahi kaatenge. So Maine uspe yaqeen Kiya aur usne mujhe ek approval Bheja. KAHA ke approve karlo ham ek RS bhi nahi kaatenge. Jab Maine approve Kiya tho mere account se 2000 RS chale gaye aur Mera ek plan activate hogaya joke mujhe nahi chahiye tha. Yeh easypaisa ke officials saare scammers hai ab Mai usko Baar Baar calls kar raha hu wo call nahi uta Rahe... Mails kiye jaa raha hu tho reply nahi dai Rahe.

July 6, 2024
Unprompted review

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