Duncan and Todd Opticians Reviews 156

Staff very helpful and professional at all times,
A warm welcoming smile awaits you when you arrive

Always feel welcome in my local branch lovely people and professional opticians who don't talk down to you love the culture of this organisation.

a fantastic team, friendly and most efficient.

Very knowledgeable friendly and professional

very good service, but expensive

I have used Duncan & Todd for many years and have always found the service to be faultless. Would recommend to all.

Professional, friendly staff. Great service and products.

The staff are all friendly and helpful the optician was very nice and explained everything as she did the eye test

Friendly and professional service with great after care.

Extremely friendly and helpful staff. I came here after having a bad time with a major nationwide pharmacy chain (where I was made to feel really stupid for not getting my contacts out on the first two tries of my entire life). The service at 2020 has been such a breath of fresh air - incredibly patient, willing to let me trial all the contact lenses until I could find a comfortable pair for me, and very understanding when I needed to rebook on short notice.
Couldn’t recommend this branch more.

I've been a satisfied customer for some time now and always been impressed with the quality of eye care. Recently had to have a hearing test ( been putting it off but knew that there was a problem). Highly impressed with the quality of service, friendly and very informative. Everything clearly explained and put at ease with having to now have assistance with my hearing. Excellent quality of Eye Care and Audiologist.

Very friendly and efficient service with staff making me feel at home and in control, they were also available for adjustment to my glasses as a drop in service.

As Duncan & Todd have done for over 25 years they provide honest and professional service and advice hide no charges for both my glasses and gas permeable contact lenses, not forgetting admin, teamwork.

Great communication and wonderful service. The optician we saw was great with my children

Professional, kind and considerate team delivering a great service in east Caithness.

I like my spectacles and I did not feel pressured into taking this or that but my options were very nicely explained by the Ophthalmologist and the whole team.

Professional staff good atmosphere no hard sell

The service provided at Duncan and Todd, Banff is second to none.
The professionalism shines through and nothing is an inconvenience.
First class.

Very welcoming and friendly staff, a pleasure to visit. Swift and efficient service.

Excelllent service. Really listened to what I wanted and made suggestions. Took time to work out any discounts etc. Good range of specs and the lady picked out several for me that really suited my face.