Jill, she made my experience so much easier than expected, such a down to earth woman. Made me feel at ease talked through the whole process, about daily life which wasn’t daunting the fact I was bein... See more
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The UK's most accurate legal DNA Test. Testing for paternity, immigration & drugs & alcohol. Accurate - Fast - Trusted. ISO 17025 Accredited.
Contact info
Unit G1, Frome Business Park, BA11 4FN, Frome, United Kingdom
- 0203 4243470
- dnalegal.com
Replied to 50% of negative reviews
Typically replies within 24 hours
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DNA Legal - Methodological Failure and Technical Inconsistency
Headline: DNA Legal - Methodological Failure and Technical Inconsistency
I am extremely disappointed with DNA Legal's recent performance. There has been a grave lack of technical consistency that directly impacts legal proceedings.
In January 2026 (Case D569078), the lab performed a 3x1cm multi-segmented analysis, which correctly identified a "probable cessation" of drug use. However, in April 2026 (Case LT26-001778), they regressed to a 1x3cm global overview analysis without justification. By grinding three months of hair growth into a single sample, they failed to isolate my current sobriety, blending past environmental exposure with my present results.
Even more concerning, the reporting scientist, Mr. William Fazey, admits in the April report that without segmented testing, it is "not possible to determine" if the pattern of use has changed or ceased. The lab's own recommendation in item 1.2 is to perform a segmented test to clarify the situation.
It is unacceptable for a lab to provide an "inconclusive" report when they had the means and the prior history to provide a clear, segmented profile. They are providing technically inferior services that put family futures at risk. I demand a segmented re-analysis as per their own expert’s recommendation.
Richard was Really friendly
Richard was Really friendly, polite and helpful. Explained in every detail and what he was doing :)
It was very simple come in to my house…
It was very simple come in to my house explain everything it was very nice man and had a good experience
Pedro was fantastic
Pedro was fantastic. Professional, polite, friendly, efficient, eloquent and considerate.
Melanie was pretty nice and very good…
Melanie was pretty nice and very good explaining everything
Everything was explained very well and…
Everything was explained very well and melanie made me feel very comfortable.
Jill at DNA Legal was professional
Jill at DNA Legal was professional, friendly, and made the whole process easy and stress-free. She took Tom’s blood and hair samples efficiently, explained everything clearly, and made us feel comfortable throughout. Her calm and reassuring manner was really appreciated. Excellent service and a credit to DNA Legal. Highly recommend.
Melanie was very professional and…
Melanie was very professional and helped run through everything was a pleasure to have her doing it
I've just seen Mel for the 2nd time
I've just seen Mel for the 2nd time. Absolutely great service very prompt very careful in making sure everything is being done properly. Will ask for Mel again :)
Pedro was phenomenal!
Jill explained everything and guided…
Jill explained everything and guided through the process, great service. Thanks
Jill was verry nice and…
Jill was verry nice and explained,everything clearly very pleased with her .
Good experience
Good experience, easy to arrange and quick and easy done by rich
Melanie was so helpful and friendly in…
Melanie was so helpful and friendly in a professional way. I understood everything before she did my DNA
I was dreading my test today but Jill…
I was dreading my test today but Jill was very professional made me feel at ease. Very kind and understanding.
Lovely lady ❤️
Friendly service
I've had the same lady visit me for the past year. She's lovely, friendly and very efficient doing her job.
Lovely lady very kind and professional…
Lovely lady very kind and professional a credit to your team .
Amazing
Amazing
Rich - Spoke about each step of what they were doing and explained really well
Professional
Very lovely guy, talked me all the way through very professional
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