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Djiusa Reviews 152

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TrustScore 4.5 out of 5

4.5

Electronics Store
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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, with many orders arriving within two business days, often from a USA warehouse. Reviewers are consistently happy with the products, noting their quality and ease of use, especially for beginners. The pricing is also a significant positive, with many finding better deals than on other major retail sites. The overall ordering process is described as simple, efficient, and smooth, contributing to a fantastic purchasing experience. However, some customers experienced issues with delivery times, with orders taking longer than expected or not arriving at all. A few reviewers also reported problems with faulty products upon arrival, such as an unresponsive controller, or issues with warranty cancellations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and quick shipping,... See more

Order

Reviewers highlight positive aspects of order, with many finding the purchase process quick, easy, and... See more

Price

Customers consistently report satisfaction with the pricing, often finding great deals and unbeatable prices... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

DJI shipped my Avata 360 with RC2 and fly more package quick and now I am reading up and will have the Maiden flight sometime tomorrow. I think the 360 degree view will be great to chase model airc... See more

Company replied

Rated 5 out of 5 stars

Delivery service was fair a day behind. But I'm not complaining, this is my second drone first one came from best Buy with awesome warranty coverage. You couldn't anywhere else but it was pretty exp... See more

Rated 5 out of 5 stars

My drone arrive new as promised in two days,no broken seals no used product, all in all I had a wonderful experience from the junk. The prices were better than Amazon and other website. It just made... See more

Company replied

Rated 5 out of 5 stars

Don't believe the people on the facebook groups claiming this website/seller is a scammer as they have this confused with Dji -us.com. Purchased from here thinking it was the same DJI website I bought... See more

Company replied

Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store
  4. Photo Shop

Written by the company

For over 15 years, our heart has beat in the bustling streets of Mong Kok, Hong Kong. What began as a passion for photography grew into a family of over 600, dedicated to empowering creators with the finest imaging tools. We didn't just sell cameras; we fueled dreams, one click at a time. It was this shared commitment to precision and storytelling that drew us to DJI. We didn't just see cutting-edge technology; we saw a kindred spirit. That's why we're proud to have served as an authorized DJI partner in the U.S. for over two years, bringing this shared vision directly to you. To ensure you get the genuine DJI gear you need without delay, we've built a home for our operations in California. From this hub, your order is shipped via UPS Second Day Air, guaranteeing it arrives at your door swiftly and securely. And for your peace of mind, nearly every product is in stock and ready to ship the moment you need it.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

152 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

this company IS NOT an authorized DJI dealer,

This store presents itself as an authorized DJI dealer, which can be misleading for customers.

After contacting DJI Global directly, I received written confirmation that this company IS NOT an authorized DJI dealer, despite the claims made on their website and marketing materials.

Because of this, I reached out to clarify my order and product authenticity concerns. Unfortunately, the product I received was not in new condition and appeared to have been previously opened and used.

I also contacted their support team regarding this issue, but my messages were not properly addressed or resolved.

Based on my experience, I would strongly recommend verifying dealer authorization directly with DJI before making a purchase from this seller.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

The website was fairly easy to navigate, and the delivery was so fast. I was not sure I was going to get it in time for the event. I was hoping to have it for and you guys definitely stand on business when it comes to shipping. The product arrived, sealed, and completely as it should be. I have not yet activated and used it but more than likely will today.

May 31, 2026
Rated 1 out of 5 stars

This website is TRASH!!

This website is TRASH!!! I've had nothing but issues with them since ordering. They keep blaming their shipping issues on UPS. 2 weeks with a bunch of BS and then when tracking info FINALLY shows up, my order gets CANCELLED for no reason and package gets returned to sender. DO NOT ORDER FROM HERE!!!!

May 29, 2026
Unprompted review
Rated 2 out of 5 stars

Not a good deal

This is my fourth and last DJI drone. I was locked out from registering for two days. purchased mini 5 pro during mothers day sale and paid full price. (no discount). The RC-2 controller is impossible for me to read on a clear day, even with a sun shade. .it's simply not bright enough. I'd like to return it and get something else.

May 6, 2026

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