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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

Absolute blatant scam

Absolute blatant scam. Booked a cleaning for the 6th of December gone. I booked it for 1pm. At 1.30pm I contacted them asking why nobody has arrived. They claimed my cleaning crew got into a bad car crash on the way to me. Seemed very unrealistic and they failed to provide any proof of said accident. I asked for a refund of my £50 deposit. They claimed they couldn’t do this right away as their payment team wasn’t working. I was assured it would be transferred back to me Monday morning. I’ve had zero contact or refund from them. They don’t answer calls, WhatsApp messages or emails. They’ve obviously scammed me out of this deposit and are absolutely shocking. Avoid them at all costs!!

What’s even more scary is they tried to make me pay the whole £150 for the clean up front. When I refused they suggested a £50 deposit. So they actually tried to scam me out of £150 instead. Run for the hills and never use!!

December 6, 2025
Unprompted review
Deepcleanltd logo

Reply from Deepcleanltd

Hi Anthony can you please share a WhatsApp message conversation please I can not see any customers matching your name you might confused us with another company contact me on 07770005005 please

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Rated 5 out of 5 stars

Amazing - worth every penny!

I rang Deep Clean and asked to have my flat cleaned to get ready for the festive season. I requested the following...
1. Deep clean of Kitchen Oven
2. Steam clean the Sofa
3. Steam clean the mattress.
4. Steam clean the carpet in the bedroom.
5. flat to be cleaned - paying attention to the bathroom, windows, blinds and all glass surfaces.

I gave my keys to Deep Clean and left whilst they got on with the job. Now nothing makes me more happier than a clean house and when I came home it was as if the flat was back to the standards as when we had it refurbished and new. I was over the moon and very greatful and Vahid and his team just went above and beyond - to the sparkling new oven to the fluffy vibrant carpets - I was very impressed.

Use Deep Clean - they are very good and very well priced!

Many thanks Deep Clean!
Jonathan

November 25, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Deep Clean came and cleaned by carpets and rugs efficiently and effectively. I am very pleased with the results and it was good value.

January 14, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

A friend of ours recommended Deep clean to us and recently we had all our carpets cleaned by them, they were very professional and our carpets look brand new!!! Very happy!!

October 21, 2015
Unprompted review
Deepcleanltd logo

Reply from Deepcleanltd

Hi Kate

Thank you for taking the time to provide us with your feedback

Kind Regards

Alireza Karami

Member of NCCA

Rated 5 out of 5 stars

Excellent Service and Quality of Work

I am using DEEP CLEAN LTD for my property portfolio a few years already and am always happy with quality of work and response time. They are always there to help you out and I know I can rely on them.
I will of course continue using this company and would recommend them to anyone.

October 21, 2015
Unprompted review
Deepcleanltd logo

Reply from Deepcleanltd

Hello Mrs Grogory

Thank you for taking the time to provide us with your feedback

Kind Regards

Alireza Karami

Member of NCCA

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