Bought Nokian Powerproof (summer tire). Thought they are made in Finland (or at least Europe). They are made in China. Couldn't find information of country of origin on the homepage. Price was relat... See more
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See what reviewers are saying
The delivery by Postnord was a catastrophe. It was difficult to connect with Postnord, unclear messages. 2 shipments for one order. They promised delivery at one time but arrived with one tire at anot... See more
Company replied
Im really disappointed with the service from this website. I ordered 4 winter tires on November 21st. The order was confirmed, but it still hasn’t been dispatched, and there’s been no update ab... See more
Company replied
Finding and ordering on dackonline.se site was easy. Also Lundqvist Däckhotel who rotated my tires did a very good job and were very helpful. For this part I am very satisfied. But, if you live in S... See more
Company details
About dackonline.se
Written by the company
Dackonline.se är din personliga online-specialist för däck av alla märken och storlekar. Hitta rätt däck för ditt fordon i ett exceptionellt brett urval – oavsett om det är en liten bil, limousine, motorcykel eller lätt lastbil, kommer du alltid att hitta rätt däck till ett bra pris.
Snabbhet är Dackonline.se:s styrka: direkt från internet till vägen. Även under högsäsonger på våren och hösten säkerställer denna online-däckåterförsäljare kontinuerlig tillgänglighet tack vare sitt stora lager.
Dackonline.se erbjuder ett exceptionellt brett utbud av däck och biltillbehör i olika produktkategorier, såsom:
- Däck för personbilar,
- Motorcykeldäck,
- Däck för lätta lastbilar,
- Däck för elbilar,
- Aluminiumfälgar och Stålfälgar,
- Kompletta hjul (förmonterade däck på fälgar)
Delticom AG, företaget bakom Dackonline.se, är en av pionjärerna inom online-däckhandel och driver webbutiker i över 40 länder. Sedan millennieskiftet 1999/2000 har företaget erbjudit ett brett sortiment av däck online.
Tack vare ett omfattande nätverk av monteringspartners kan kunderna skicka sina nya däck direkt till en professionell monteringsverkstad vid beställning.
Contact info
Hedwig-Kohn-Straße 1, 31319, Sehnde, Germany
- 0852500608
- dackonline@delti.com
- dackonline.se
3.1
Average
16K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from dackonline.se
Tack så mycket för din positiva feedback! Vi uppskattar verkligen att du tog dig tid att dela med dig av din upplevelse. Det betyder mycket för oss att veta att du är nöjd med vår service. Din feedback motiverar oss att fortsätta leverera högsta kvalitet och bästa möjliga upplevelse för våra kunder. Tack igen för ditt stöd
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Reply from dackonline.se
Tack så mycket för din positiva feedback! Vi uppskattar verkligen att du tog dig tid att dela med dig av din upplevelse. Det betyder mycket för oss att veta att du är nöjd med vår service. Din feedback motiverar oss att fortsätta leverera högsta kvalitet och bästa möjliga upplevelse för våra kunder. Tack igen för ditt stöd
Fast delivery to designated garage
Fast delivery to designated garage. Easy to track under delivery.
April 15, 2025
Reply from dackonline.se
Tack så mycket för din positiva feedback! Vi uppskattar verkligen att du tog dig tid att dela med dig av din upplevelse. Det betyder mycket för oss att veta att du är nöjd med vår service. Din feedback motiverar oss att fortsätta leverera högsta kvalitet och bästa möjliga upplevelse för våra kunder. Tack igen för ditt stöd
Quick delivery and tires produced late…
Quick delivery and tires produced late 2024, so the rubber is super fresh and I’m super happy with the performance of the tires.Maxxis is the leading brand in professional mountain biking so I have a very big confidence in the brand
April 18, 2025
Reply from dackonline.se
Tack så mycket för din positiva feedback! Vi uppskattar verkligen att du tog dig tid att dela med dig av din upplevelse. Det betyder mycket för oss att veta att du är nöjd med vår service. Din feedback motiverar oss att fortsätta leverera högsta kvalitet och bästa möjliga upplevelse för våra kunder. Tack igen för ditt stöd
Very quick delivery!
April 17, 2025
Reply from dackonline.se
Hi,
Thank you for your review! Great to hear the delivery was quick – we hope to assist you again soon!
Team dackonline.se
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Long time to delivery
Long time to delivery.
Your "partner" not aware of beeing "partner".
April 17, 2025
Reply from dackonline.se
Dear Customer,
We sincerely apologize for the inconveniences you have experienced with your recent order, including the delayed delivery and confusion with our fitting station partner.
We take this matter seriously and will immediately reach out to the fitting station in question to clarify their partnership status with us. Ensuring that our customers receive seamless and reliable service is a top priority, and we deeply regret that this was not the case in your situation.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issue. If there is anything further we can assist you with, please let us know.
Best regards,
dackonline.se team
Don't trust the search result
The tires came up in the list when I searched for my car and had right dimensions and rim guard was selected.
Still the tires had no rim guard and I saw that when it was to late and they where already mounted.
Now it looks really ugly since my rims stick out...
April 16, 2025
Reply from dackonline.se
Dear Customer,
We sincerely apologize for the inconvenience and disappointment you have experienced with your recent purchase. While the tyres you selected were compatible with your vehicle and dimensions, we regret to inform you that the specific model, unfortunately, does not include rim protection features.
We understand how important this detail is, especially for maintaining the appearance of your rims, and we deeply regret that this was not clearly communicated at the time of purchase.
Please know that your feedback is invaluable to us, and we will work on improving the clarity of product descriptions to prevent such issues in the future. If there is anything further we can do to assist or rectify the situation, please do not hesitate to reach out to us.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
Reply from dackonline.se
Hi,
Thank you for your review! We're glad to hear you’re happy with the prices. Welcome back anytime!
Team dackonline.se
I paid extra for manufacturing year…
I paid extra for manufacturing year 2025. Got 2023, very disappointed. Didn´t get what i paid for.
April 16, 2025
Reply from dackonline.se
Dear Sir,
We thank you for reaching out, and are truly apologize for the situation.
We completely understand your disappointment — receiving tires from 2023 when you specifically paid for 2025 manufacturing year is absolutely not acceptable, and it’s certainly not the experience we aim to deliver.
We are currently reviewing your order internally to understand what went wrong and to offer you a proper solution. You will hear back from us very shortly with a proposed resolution.
Your satisfaction is important to us, and we appreciate your patience while we sort this out.
Best regards, dackonline.se
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Bought Nokian Powerproof (summer tire)
Bought Nokian Powerproof (summer tire). Thought they are made in Finland (or at least Europe). They are made in China. Couldn't find information of country of origin on the homepage.
Price was relatively low so should have guessed it but no more Nokian summer tires. Delivery was fast.
March 18, 2025
Reply from dackonline.se
Dear Sir,
Thank you for your feedback.
We completely understand your concern regarding the country of origin. Nokian does manufacture tires in multiple locations, including China, and the specific production site can vary depending on the model and size. Unfortunately, the country of origin is not always listed in advance, and we’re sorry if that wasn’t clear at the time of purchase.
That said, Nokian maintains strict quality standards across all its factories, regardless of location. However, we respect your preference and are grateful that you’ve shared your experience with us.
We're glad to hear that delivery was fast, and we appreciate your honest feedback — it helps us improve transparency for future customers.
If there’s anything we can assist you with or clarify further, please don’t hesitate to reach out.
Best regards, dackonline.se
The The car shakes at 80 km/hdescription you have on the website…
The description you have on the website regarding the tires is absolutely not correct, it says that it can handle approximately 270 km per hour, but already at 80 km per hour the car shakes.
March 18, 2025
Reply from dackonline.se
Hej,
Tack för att du har delat dina synpunkter med oss. Vi beklagar att du har upplevt problem med däcken och att de inte lever upp till förväntningarna baserat på produktbeskrivningen på vår webbplats.
Vi rekommenderar att du börjar med att kontrollera och balansera däcken hos en professionell verkstad. I många fall kan en korrekt balansering lösa problemet med vibrationer vid körning.
Om detta inte löser problemet, vänligen meddela oss så snart som möjligt. Vi kommer då att påbörja en reklamationsprocess för att undersöka saken vidare och hitta en lösning.
Tack för att du gav oss möjlighet att rätta till detta. Om du har fler frågor eller funderingar är du alltid välkommen att kontakta oss.
Vänliga hälsningar,
The tire I got was 4 years old.
The tire I got was 4 years old.
I have sent 2 email and no respond from you.
April 15, 2025
Reply from dackonline.se
Dear customer,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the condition of the tire you received. This is certainly not the standard we strive to maintain, and we understand your disappointment.
In order to investigate this matter further, could you kindly provide us with pictures of the visible DOT (Date of Manufacture) markings on the tire? This will help us resolve the issue as quickly as possible.
We appreciate your understanding and look forward to resolving this matter for you.
Kind regards
Have only received 2 out of 4 ordered…
Have only received 2 out of 4 ordered tyres, Däckonline have splitted the order into two shipments and the second was shipped to Köge in Denmark! announced to me as it should be delivered but no delivery and it is now back in Germany!
Very disappointing.
April 15, 2025
Reply from dackonline.se
Dear Customer,
Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the incorrect handling of your order.
We understand how disappointing it must be to have your shipment sent to the wrong location and then returned to Germany instead of being delivered to you. This is certainly not the level of service we aim to provide, and we deeply regret the situation.
Please rest assured that we are reviewing your case and working to resolve this issue as quickly as possible. We will keep you updated on the progress and ensure that the refund for 2 tyres is processed without further delays.
If you have any additional questions or concerns in the meantime, please do not hesitate to contact us. We truly appreciate your patience and understanding as we work to make things right.
Kind regards,
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Ordered 4 new tires 225/40R18 and i got…
Ordered 4 new tires 225/40R18 and i got 1 tire with different brand and size 205/55R16. I dont even get a reply when i message them about this issue
April 9, 2025
Reply from dackonline.se
Dear Customer,
We sincerely apologize for the inconvenience caused by this error in your tire order and the delay in communication. We understand how frustrating this situation must be.
Please rest assured that we have addressed your concern and have sent a reply to your personal email with the details on how we can resolve this issue promptly. Kindly check your inbox (and spam/junk folder, just in case) for our message.
If you have any further questions or need additional assistance, please don't hesitate to reach out. We are committed to resolving this matter to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your patience.
Best regards,
dackonline.se team
Quick resonse and good servicelevel.
April 10, 2025
Reply from dackonline.se
Hi,
Thank you for your review! Thank you so much for your kind words! We're happy to hear you were satisfied with our response time and service. You're always welcome back!
Team dackonline.se
Quick and easy shopping and good price.
Quick and easy shopping and good price.
The only disappointment was the delivery by PostNord in Sweden: Only three of the tyres were delivered. The last one I had to call for, and received next day.
April 14, 2025
Reply from dackonline.se
Hi,
Thank you for your review! We're glad to hear you were happy with the shopping experience and pricing. We're sorry to hear about the delivery issue with PostNord – it's definitely not the experience we aim to provide. We appreciate you letting us know, and we’ll pass your comments on to help improve future deliveries. Thank you again for your order! 😊
Team dackonline.se
Wery good tires and good price and fast…
Wery good tires and good price and fast shipping. AAAAA+++++
April 14, 2025
Reply from dackonline.se
Hi,
Thank you for your review! We're really glad to hear you're happy with the tyres, the price, and the fast delivery. You're always welcome back!
Team dackonline.se
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Reply from dackonline.se
Hi,
Thank you for your review! Quick delivery – just the way it should be! We appreciate your order and hope to see you again!
Team dackonline.se
Fast servicd and fast delivery
April 11, 2025
Reply from dackonline.se
Hi,
Thank you for your review! Fast service and fast delivery – just the way we want it to be! You're always welcome back!
Team dackonline.se
Disappeared tyres
Tyres were to arrive april 4. No sign of them yet (as of april 10) and no reply from customer "service" other than a request to review my purchase. Since I havent recieved my goods its kinda hard to give a review...
Update
Goods was "sent" from warehouse march 25 but today (one day after my review) the order was suddenly cancelled, and a new order was mysteriously placed. I wonder what happened with the first shipment? Did it ever leave the warehouse? Will never shop from dackonline again.
April 10, 2025
Reply from dackonline.se
Dear Mr Wadelius,
We sincerely apologize for the delay in delivering your tyres and for the lack of a timely response from our customer service team. We understand how frustrating it must be to wait without updates. Please know that this is not the level of service we strive to provide.
We are currently investigating the status of your order and will update you as soon as possible. Your feedback is invaluable, and we will use it to improve our processes and communication.
Thank you for your patience and understanding, and we apologize again for any inconvenience caused.
Kind regards,
dackonline.se team
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