DaBella Exteriors Reviews 

984
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and representatives for being exceptionally knowledgeable, friendly, and remarkably helpful during home consultations and thorough inspections. People often mention that the product quality for items like roofs, windows, and siding is superior and reliable. Consumers deeply appreciate the detailed explanations and clear communication provided by representatives throughout the entire project planning phase. Some reviewers were not happy with certain aspects, mentioning that sales interactions occasionally felt frustrating, follow-up calls were overly persistent, and some installers left a mess behind without cleaning up dust and debris.

What people talk about most

Staff

Users describe positive interactions with staff, frequently noting that representatives are extremely... See more

Service

Consumers find service to be exceptionally helpful and professional, as reviewers frequently praise... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that consumers receive helpful support and... See more

User experience

Clients share positive opinions on user experience, highlighting that representatives are informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very nice young Salesman visited my house and did an inspection of the 2 roofs on my property. He was very knowledgeable in the product this company supplies and was through in walking me through th... See more

Rated 5 out of 5 stars

Both Dave M.and Leo M. were very courteous and professional in their presentation and the entire visit. They answered all of my questions promptly and honestly.

Rated 5 out of 5 stars

Blake came to my house to give me a detail estimate & survey of our roof on the house. He was very professional & knowledgeable about his company work & policies. And how it works. He took his ti... See more

Rated 5 out of 5 stars

We met Marcus today, he was really friendly, and helpful. He was kind to our kids and animals. Was patient in showing me all the information about the windows, and had great customer service skills... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

984 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(984)

604 reviews in the last 12 months

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Rated 5 out of 5 stars

I was visited by Matt and Noah today…

I was visited by Matt and Noah today and given the best demonstration and most thorough information on DaBella's windows and services. I'm very impressed with the company, the products, services and warranties. The fellas were phenomenal! I will be doing business with them again. Thank you.

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Personal contact with Collin and David

Personal contact with Collin and David. Collin went above and beyond in support like providing paper copies as I don't have a printer. He came backfor the inspection when the work was done and then to deliver my paper copies. Very nice and personable. Also on first visit explained the product and the crews training. Was a good job all around.

September 23, 2026
Unprompted review
Rated 4 out of 5 stars

Great Front Team

Ethan and Isaac were knowledgeable and friendly. They were transparent about both the inspection and the costs. The quality of the glasswing windows is exceptional. Ethan & Isaac's inspection and presentation convinced me that I needed to get my windows replaced to protect my home and create more energy efficiency. DaBella's financing options made it affordable. They checked all my priorities!

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Honest and professional consultation

Seth and Westin were professional and courteous. They helped me understand what to expect and gave me an honest and fair assessment of my roof. They were able to help me get a great roof and got me a great deal. Looking forward to getting my roof replaced.

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with Jonathan Tirivepi

I had a great experience working with Jonathan Tirivepi. His professionalism throughout the entire process really stood out. He was knowledgeable about the products and did an excellent job demonstrating the different options and explaining everything in a way that was easy to understand. Jonathan was personable, professional, and clearly took the time to make sure I felt confident in my decision. I really appreciate his expertise and the way he handled the entire process. I would definitely recommend DaBella to anyone considering a home improvement project.

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

DaBella did a great job!

Great job! It only took 3 days to do my entire roof. the crew was really nice. They did a great cleanup job. Got all debris out of the plant and bushes. Fulfilled upon all promises and met our expectations. Exceeded expectations

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Waldo and Tamer were wonderful…

Waldo and Tamer were absolutely incredible (and a shout to Luke for knocking on my door)! I never felt pressure or felt like I was getting scammed. They listened to my concerns, checked out my house and gave their honest opinion and overall it was an extremely enjoyable experience. They are knowledgeable and attentive through all aspects of the process. I felt well cared for and had fun.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous inspection which as…

Fabulous inspection which as anticipated rolled into a package to replace gutters. Both John and Shahrukh were very professional and pleasant. Shahrukh came with final contract information and handled if flawlessly. Well

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Mike was incredible he took absolutely…

Mike was incredible he took absolutely every step he followed every protocol to explain everything and took extra time to explain everything. I enjoyed the conversation he wa top notch!!

September 22, 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

We're glad Mike took the time to make everything clear and easy to understand. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Canyon and Heather are so great

Canyon and Heather are so great! They're very helpful and informative. They were so much fun to work with, and hope to work with them again in the future!

September 22, 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Thank you for your kind words. We're glad the experience was both enjoyable and informative, and we look forward to working with you again.

Rated 5 out of 5 stars

Geoffrey J and Ashley O helped me out…

Geoffrey J and Ashley O helped me out with my roof. They were super professional and helpful.

September 22, 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Thank you for your feedback. We're glad Geoffrey and Ashley helped make your roofing project a positive experience.

Rated 5 out of 5 stars

Terrific pair of gentlemen

Terrific pair of gentlemen! Connor and Brandon were so thorough and interested in our project and provided so much information that we committed at the end of the presentation.

September 22, 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Thank you for your recommendation and support. We're glad Cody and Tacoda helped you feel confident in your decision.

Rated 5 out of 5 stars

Brad was very efficient with being on…

Brad was very efficient with being on time. Explained everything so we could understand. Very nice and respectful. Would definitely recommend Dabella. Thank you.

September 22, 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Thank you for your kind words, Jeff! We're glad Brad provided a clear and positive experience, and we appreciate your recommendation.

Rated 3 out of 5 stars

I would like to share my concerns about…

I would like to share my concerns about the installation of my DeBella shower. I was excited to have my shower remodeled, but now that the work is complete, I have several concerns about the process and the finished result.
After the product arrived, the installer began removing the original shower. During demolition, he discovered that the HVAC flue needed to be moved. He did not feel comfortable moving it himself because he was concerned about doing it incorrectly and potentially causing carbon dioxide to enter the house. I appreciated his caution. However, the project was then delayed for three weeks while he found someone to move the flue. The person he found was his brother, a four-year journeyman plumber. To move the flue, they had to access the furnace room, which is also my laundry room. After they left, I went to do laundry and found pieces of wood, insulation, drywall, and dust all over the floor. I was disappointed that they did not clean up after themselves. I also noticed the mess they left in the shower area. The installer returned the next day and finished the installation. After having time to look more closely at the finished work, I am disappointed with the quality. Where the new drywall meets the old drywall, the finish is uneven. There was a large bump, and when I asked him to smooth it out, he did, but it left a divot that does not match the ceiling texture. I also noticed issues with the caulking. Even though clear caulk was used, the areas where it was applied are uneven when the light hits them, and the caulk extends at least an inch from the seam. There is also white caulk on the seat, and inside the shower there is an area along the floor seam that was not caulked.
During demolition, the installer had to remove the support bar located in front of our toilet. I asked him to reinstall it, and he did. However, the bar is crooked, one end is not securely attached to the wall, and the screw heads on both ends are stripped.
DeBella did compensate me for part of the time we were without a shower, but I remain disappointed with the installation. Given the amount I am paying, I expected the workmanship to be top quality as well.

August 11, 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Janelle, we understand you're having problems with the shower install and we're here to help. Thank you for letting us know that you'd like help with the finished result of the project. To better assist you, we've escalated your concerns to our local office to be addressed. In the meantime, if you have any further questions you are welcome call our Customer Service team at 1-855-322-3552, prompt 1, to speak with a member of our team.

Rated 5 out of 5 stars

Manny and Jace where at my house thay…

Manny and Jace where at my house thay were great and professional

September 21, 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Thank you for your feedback. We're glad Manny and Jace made a great impression and appreciate the opportunity to work with you.

Rated 5 out of 5 stars

The company was most helpful in giving…

The company was most helpful in giving us information about the problem with our roof and what were the possibilities of making the situation better for the next 30 years. Maria and Curtis worked very patiently with us to answer questions that they had already explained, explaining the situation until we were satisfied. We were very happy with the way we were treated.

September 19, 2026
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Lorel, we're glad you felt supported throughout the process. Thank you for trusting us to help you plan for your home's future.

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