CVP.com - Newman House Reviews 31

TrustScore 4.5 out of 5

4.4

27 Newman Street, W1T 1PR London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fast delivery and all items were well packed and in excellent condition. If you're not in for the delivery, the options to leave the tracked package with a neighbour or at a secure site are very usefu... See more

Company replied

Rated 5 out of 5 stars

Amazingly fast turn-around and international shipping. Very great shopping experience and highly recommend them. I don't often buy from overseas but CVP had a rare discontinued converter cable I neede... See more

Company replied

Rated 5 out of 5 stars

Really easy to order excellent product and price, good coms arrived quickly by dhl who were also excellent we have and will continue to order from this 5 star company

Company replied

Rated 5 out of 5 stars

It was easy to place the order and I’ve been getting updates constantly about my delivery!

Company replied


Company details

  1. Photo Shop
  2. Camera Repair Shop
  3. Camera Store
  4. Cinema Equipment Supplier
  5. Video Camera Repair Service
  6. Video Equipment Repair Service

About CVP.com - Newman House

Written by the company

For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.

The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.

CVP Group offers creative consultation, sales advice, technical service provision and training.

  • Secure payments worldwide
  • Technical advice with CVP Care
  • Award winning product repairs
  • Free returns within 30 days
  • Free UK delivery on orders over £100
  • Free shipping on selected EU orders over €1,000
  • Price match on most products
  • Duty and VAT Free

You're in safe hands with CVP

Deals & Offers

Used & Ex-Demo

Events

Contact us

Help Center

Discover our Cameras

Discover our Lenses

Discover our Accessories

Discover our Audio

Discover our Used & Ex-Demo


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Beware DHL shipping

Normally very good service, however they have switched from DPD to DHL and the delivery service can’t be trusted. Sadly no fault of CVP but for a premium service we need to trust the delivery team.

September 3, 2025
Unprompted review
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Moss,

Many thanks for buying from CVP and for taking the time to leave us a service review.

Apologies for any inconvenience caused.
Although we’ve recently moved to DHL, we’re always here to help quickly if anything goes wrong with a delivery. We’ll keep working with them to make sure the service matches the standard you expect from us.

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Really helpful when needed assistance

Really helpful when needed assistance. Great communication and excellent customer service. 1000% recommended!

September 11, 2024
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Hi Borja,

Many thanks for buying your SmallRig Matte Box from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that our team were able to assist you, and that you experienced excellent customer service!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

A 5 star company experience

Really easy to order excellent product and price, good coms arrived quickly by dhl who were also excellent we have and will continue to order from this 5 star company

July 17, 2024
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Hi Michelle,

Many thanks for buying your Blackmagic Cinema Camera 6k from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you received good communications from the team and will continue to return to us as a customer!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind Regards,
Melissa

Rated 5 out of 5 stars

Great TV/Film gear store

Clear communication and first class service.

June 26, 2024
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Steven,

Many thanks for buying your Adicam Mini from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you received great communication and service from the team, and that you value us in supplying your TV & film gear!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind Regards,
Melissa

Rated 5 out of 5 stars

Best film and video kit supplier in the UK

reliable punctual polite and kind. the best kit supplier company in the UK by far.

December 4, 2023
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Nikola,

Many thanks for buying your professional digital wireless microphone system from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you're happy with the service received overall including our reliability, punctuality and customer focus.

Thanks again, we appreciate your business and feedback and are delighted to see that you consider us to be the UK's best kit supplier! We hope to welcome you back to CVP again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

It was easy to place the order and I’ve…

It was easy to place the order and I’ve been getting updates constantly about my delivery!

December 4, 2023
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Richard,

Many thanks for buying your professional editing and colour correction software from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you're happy with the service received overall including the ease of ordering, the communication throughout the process and the delivery itself.

Thanks again, we appreciate your business and feedback and hope to welcome you back to CVP again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Reliable

Fast delivery and all items were well packed and in excellent condition. If you're not in for the delivery, the options to leave the tracked package with a neighbour or at a secure site are very useful.

October 10, 2023
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Tony,

Many thanks for buying your professional Li-Ion battery and battery mount from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service received overall including the integrity of the packaging utilised, the speed of dispatch and flexibility of delivery options.

Thanks again, we appreciate your business and feedback and hope to work with you again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Great customer service

Great customer service. Amazing team

October 10, 2023
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Samuel,

Many thanks for buying your professional microphone from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service received overall from CVP and that you consider us to have a strong team.

Thanks again, we appreciate your business and feedback and look forward to welcoming you back again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Tom,

Many thanks for purchasing your Rode accessories from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you found our service very fast and very good!

Thanks again, we appreciate your business and feedback and look forward to working with you again soon.

Kind Regards,
Melissa

Rated 5 out of 5 stars

Excellent product

Excellent product. Prompt delivery and well packed

June 24, 2023
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Robert,

Many thanks for buying your professional focussing LED light from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall including the product itself, the integrity of the packaging and the speed of dispatch and delivery.

Thanks again, we appreciate your business and feedback and look forward to working with you again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Great

Great, fast service!

June 21, 2023
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Cyril,

Many thanks for buying your professional Lithium Ion battery and battery grip from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall including the speed of dispatch and delivery.

Thanks again, we are grateful for your business and feedback and look forward to working with you again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Humfrey gave us brilliant advice.

Humfrey gave us brilliant advice.
Professional & courteous.
Thank you.

June 13, 2023
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Niels,

Many thanks for buying your professional lithium Ion battery, battery mount, grip equipment and cabling solution from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall on this occasion and that you were particularly impressed with Humphrey's courtesy, professionalism and all round great advice. We are delighted to have been able to help.

Thanks again, we are grateful for your business and feedback and hope to welcome you back again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Amazingly fast turn-around and…

Amazingly fast turn-around and international shipping. Very great shopping experience and highly recommend them. I don't often buy from overseas but CVP had a rare discontinued converter cable I needed and I was pleasantly surprised by how helpful they were.

February 22, 2023
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Geoff,

Many thanks for buying your professional cabling solutions from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall including the general experience, our helpfulness and the speed of dispatch and delivery.

Thanks again, we are grateful for your business and feedback and hope to work with you again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Tim,

Many thanks for buying your professional grip accessory/cable clamp from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall on this and previous occasions and that you rate the advice offered by our teams.

Thanks again, we are grateful for your custom and feedback and look forward to working with you again soon.

Kind Regards,

Steve Baxter

Rated 4 out of 5 stars

SDXC V90 Card

Angelbird V90 SDXC Card bought from CPV. Great price only to find on black Friday it had been dropped another £15. It arrived on time and is working fine. Would recommend this company for genuine media and camera services
Art
EVP

November 24, 2022
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Evans Video Productions,

Many thanks for buying your professional memory card from CVP and for taking the time to leave us a service review.

It's great to know that you were happy with the pricing/value proposition offered at the time of your purchase and not so great to see that you were somewhat frustrated to see an additional discount being offered in the black Friday promotion, we are sorry for any anxiety caused by this. It is also good to know that your purchase arrived on time and is working AOK.

Thanks again, we appreciate your business feedback and recommendation and we hope to welcome you back again soon when we will strive to deliver a service worthy of 5*s.
Kind Regards

Steve Baxter

Rated 5 out of 5 stars

thanks for the help

quickly answer and thanks for the help to find interested items!

November 16, 2022
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Mindaugas,

Many thanks for buying your professional Li-Ion battery and power cable from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you're happy with the service received from us overall including our quick and accurate responses to your questions.

Thanks again, we appreciate for your custom and feedback and hope to welcome you back again soon.

Kind Regards,

Steve Baxter

Rated 4 out of 5 stars

Has some hassle with that order and…

Has some hassle with that order and hope to have a better follow-up next time

October 12, 2022
CVP.com - Newman House logo

Reply from CVP.com - Newman House

Dear Mervyn,

Many thanks for buying your professional capture & storage device from CVP and for taking the time to leave us a service review.

We are pleased that you've received your order and sorry to learn that the process wasn't 100% plain sailing. I have tried to telephone you to learn more about what went wrong (causing you hassle) and see how we can improve for next time. I will try (to call you) again, in the meantime please feel free to drop me a line on steve.baxter@cvp.com to let me know of the issues you experienced.

Thanks again, we appreciate your business and feedback and we hope to welcome you back again soon when we'll aim to deliver an altogether more pleasant experience.

Kind Regards,

Steve Baxter

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