Creditpros Reviews 51

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and extensive knowledge, making interactions pleasant and informative. Many people highlight the outstanding customer service, noting the personalized and professional approach taken to address their concerns. The service provided is frequently described as excellent, with consumers appreciating the clear explanations and efficient process. Reviewers are particularly impressed with how understanding and patient representatives are, ensuring all questions are answered thoroughly and making them feel valued.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness,... See more

Service

People report positive experiences with service. Customers appreciate the detailed explanations and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I joined Creditpros on May1, 2025 and I’m enjoying the process thus far. My first experience was with William Noorlander when I was trying to decide if this program was legitimate. He was very very h... See more

Rated 5 out of 5 stars

Joe was very polite and concerned of our issues Joe took all my frustrations away for the day he was very helpful Credit Pros care and have the best team 👍 keep up the good work I'm am thrilled to ge... See more

Rated 5 out of 5 stars

First off, I have always been skeptical of these services but after finally giving CreditPros a chance, I have to say they are reliable and efficient. They are easy to get a hold of and are able to di... See more

Rated 5 out of 5 stars

Rogelio was amazing! He explained the process with professionalism and personally. It was nice to hear real life stories of credit nightmares. Even the young lady who transferred me to them prior was... See more


4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 1 out of 5 stars

I was promised a 3 month to cancel if…

I was promised a 3 month to cancel if not satisfied & I was not satisfied after 1 month. Still, they take money from my bank account. Then they tell me it would cost 500.00 to cancel. I guess I'll have to change my banking information?

April 27, 2026
Unprompted review
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Rated 1 out of 5 stars

I paid this company for a solid year

I paid this company for a solid year. They just kept saying it takes time. My score never increased and actually decreased. After I canceled they tried to charged my card double the payment
It took a fight to get the money returned. I did better disputing on my own. This company makes claims that they don't back up with results.

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Creditpros are very respectful

Creditpros are very respectful, responsive, professional and polite.
I have spoken with two different agents thus far and they have taken care of me wonderfully. I am excited to work them.

February 24, 2026
Unprompted review
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Rated 5 out of 5 stars

I had a great experience during the…

I had a great experience during the sign-up process. Everything about the program was explained to me with patience & care about my credit situation. I will surely recommend CreditPros to my friends & family. Great customer service.
Thanks Ernie

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I recently enrolled with The Credit…

I recently enrolled with The Credit Pros and had a very positive experience during the sign-up process. The representative who assisted me was extremely patient and took the time to explain everything clearly and thoroughly. He made sure I understood how the program works, what to expect, and answered all of my questions without rushing me.

I’m looking forward to seeing the results and appreciate the professionalism and support I’ve received so far.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Joe was very polite and concerned of…

Joe was very polite and concerned of our issues Joe took all my frustrations away for the day he was very helpful Credit Pros care and have the best team 👍 keep up the good work I'm am thrilled to get my credit score in better standards thank you Joe!!! Cutie 🥧

January 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Mr.Mani review

Mr. MANI was great. He helped with updates and advice.i would refer him and the credit pros to anyone in need of credit building and credit repair services. Thank you

January 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Confidentiality

I would first say the tone of my service was important. Someone who took time for me to tell my reason of contact.
I am a victim of identity theft for over 5 yrs and nothing seemed be done to stop this at point of contact with others.
Being new to opening up about all this made me test myself and trust these people with confidentiality.
At this point I feel time will be the real proof of this much needed service.
Representative took lots of information and asked many questions which I might or might not have had answers to.
Then it was my turn to ask questions. Yes they answered but because I am so cautious now I skeptical of what they promised to be done. Be it known time will tell.
At this point for at least a month I will be checking in and following up.
So far good.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience working with Nicole Soto (Creditpro representative). This is the most informed I felt about a service in a long time. I look forward to working with creditpros to improve my current situation.

November 20, 2025
Unprompted review

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