I bought something as a one time thing from this store. They then automatically signed me up to a subscription that i did not agree to or know about. I’ve now been scammed of $60 from this company and... See more
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crafted by kaiyo is horrid, its products are alright but for the price you could get the same item on ali express, overall another big problem is that when me and other buyers bought one of their item... See more
So. I ordered and only afterwards looked up the reviews on trustpilot. Since i though i got scammed I instantly reched out to their email and turns out they had REALLY great customer support. On a Sun... See more
Bought a hunter x hunter judgement chain, paid for 4-8 day shipping and have still not received my item. I have sent multiple emails regarding this and have messaged the business on Instagram yet s... See more
Company details
Written by the company
We sell anime jewelry :)
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 30% of negative reviews
Typically takes over 1 month to reply
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DO NOT BUY!! SCAM!! POOR QUALITY!!
Back around Feb 2026 I bought what I thought would be some nice "Howl's Moving Castle" rings for valentines day. What would be a surprise to most people here is that they actually arrived on time.
However, what Kaiyo do is sneak their "Opt-in" subscription as a £0 item in your basket, which I missed. That is on me.
I contacted them about it and the fact I could no longer log in to cancel the subscription and they promptly replied and assured me it would be cancelled. LIE 1.
To my surprise the next month they charged me again. Again I emailed requesting the cancellation, refund and deletion of my person data to prevent it happening again. A prompt reply (shock) told me that they had accidently discounted the subscription not cancelled and that it would be cancelled now and they would look into deletion my details. LIE 2.
Last month surprise surprise it happened again. Again I emailed the same request and again a prompt reply agreeing to cancel and refund the charge but it must have been my fault for them not to have cancelled the subscription like they promised and that it definitely has been cancelled this time and they were certainly looking to delete my data. LIE 3.
So here we are another month down and another request for cancellation and refund. Looks like I'm going to have to cancel my card as they just keep fraudulently taking money from my account.
Save yourselves the bother and just don't order anything from them ever or suffer the eternal subscription of poorly made tat.
I bought something as a one time thing…
I bought something as a one time thing from this store. They then automatically signed me up to a subscription that i did not agree to or know about. I’ve now been scammed of $60 from this company and am gonna be receiving some stickers a funko pop and a keychain that i never ordered or wanted. I’ve tried contacting customer support but no response for 4 days.
crafted by kaiyo is horrid
crafted by kaiyo is horrid, its products are alright but for the price you could get the same item on ali express, overall another big problem is that when me and other buyers bought one of their items their default pre-select for a subscription is ticked on. legally this is in a grey to most likely a red zone since you have to tick the box yourself instead of ticking it off. They are straight scamming yall in a sneaky way but if that happened to you, you can take legal action and will be given your money back.
They made a charge on my credit card…
They made a charge on my credit card without my consent
This is a scam
This is a scam. I bought a necklace from them in the past which was okay. But since they have started selling a rip off product from Ali express which is nothing like the images they advertised. I’ve contacted customer support multiple times, well within the refund period. And not had a response.
False Advertisement
Items received match those on AliExpress, not what is shown on their website. Immediately requested a refund upon receipt. I’ve emailed 3 times, all within the 10 days of order, and not had a single response. Scam.
Not true to size and couldn’t return
I ordered a phantom troupe hoodie for my boyfriend’s birthday and it took forever to get just for it not to fit when I gave it to him on his birthday. I wanted to return it with everything as it came and they told me they only had a 10 day return policy. Waste of $60. Clothing should at least be a 30 day return.
Bought a hunter x hunter judgement…
Bought a hunter x hunter judgement chain, paid for 4-8 day shipping and have still not received my item.
I have sent multiple emails regarding this and have messaged the business on Instagram yet still receive zero response. All in all this business is a big scam and you should NOT buy anything from it, their customer service reeks and i have heard that the chains colour changes after a couple of weeks of wearing it. PLEASE DO NOT BUY ANYTHING FROM THIS PLACE SAVE YOUR MONEY I BEG
Been waiting for 3 months for my order…
Been waiting for 3 months for my order and nothing. Send my stuff if you want the review changed. I just emailed today.
My son purchased a necklace which was…
My son purchased a necklace which was received however they then took out another payment and sent more items that had not been requested. We called the bank and they found the company had set up a subscription through Apple Pay. None of this had been agreed and there is no mention of this service being available in the companies website. We have emailed the company but dont expect a response based in the reviews. Bank have cancelled Apple subscription and bank card. This is a SCAM company AVOID.

Reply from Craftedbykaiyo
Deceptive site selling garbage
I purchased a hoodie from this site that was total garbage. The hoodie in the pictures in the site was clearly a cotton style hoodie with embroidered details. There were multiple close up detail shots of the embroidery on the page for the item. However when it arrived it was printed polyester, 2 sizes too small, cheaply made drop shipped crap. The shipping took 3x longer than I was led to believe on their site. I am currently arguing with their customer service about refund and will likely just have to request a chargeback through my bank. If I could give them zero stars I would.Save your money and shop anywhere else but here.

Reply from Craftedbykaiyo
I ordered a necklace and earrings
I ordered a necklace and earrings. I never received them. There is no place to contact concerning not getting the merchandise. The shipping does not take the number that Craftedbykaiyo gave me that it was shipped out. I do not think it was shipped out and I lost $54.00. I would not recommend this company at all. I definitely got scammed. They took my money and no information for shipping and my granddaughter received nothing for Christmas from me because of Crafted by Kaiyo

Reply from Craftedbykaiyo
Nice collar
Nice collar
Really happy about it, very nice quality and ultra clean, only quack would be the delivery time but it really depends on where you live and when you ship. So, nothing to say lol
refund policy scam
I tried to return one item of clothing that I had not even worn, they stated that they would not refund me my money and instead give me a store credit even though I had requested the return well within their terms, I will never purchase from this place again. They even stated that a return facility was too far away from me, I'm in Texas, this was a scam from the beginning.

Reply from Craftedbykaiyo
SCAM ALERT
SCAM ALERT
Do NOT order from this seller — they are scammers. You will NEVER receive your order. If you try to follow up, they’ll just block you. They keep replying with the same generic messages WITHOUT actually addressing your concerns, saying things like “we’re still processing” and other nonsense.
PLEASE REPORT THEM. DON’T LET MORE PEOPLE GET CHEATED.

Reply from Craftedbykaiyo
Loved it but shipping took a few extra…
Loved it but shipping took a few extra days.
I collect anime jewelry and this one…
I collect anime jewelry and this one shot right to the top of my favorites. It's just DIFFERENT. ❤️
i grew up watching naruto with my older…
i grew up watching naruto with my older brother so when i saw craftedbykaiyo had a red cloud pendant i got super nostalgic and thought it would be the perfect thing to have. i budgeted up for it too, wasn’t just a random buy for me. placed my order, got the shipping info, all good. the pendant arrived about a week later, but when i opened it, it just didn’t hit the way i imagined. it’s not even that it was bad, like it was packaged nice and everything, but the pendant was smaller than i thought and the red wasn’t as deep and vibrant as it looked online. felt more like a regular necklace than this super meaningful piece i had hyped up in my head. it honestly made me a little sad cause i was so excited for it lol. i reached out to customer service and they were kind, and gave me a refund without having to return anything i’m not gonna bash the brand or anything — i think they do cool stuff, it just wasn’t the emotional moment i was hoping for. maybe i’ll try again later with something else.
so i usually don’t leave reviews but…
so i usually don’t leave reviews but figured i’d share my experience since i was super excited to order from craftedbykaiyo after seeing them on tiktok. i spent like 2 days picking the perfect pendant (i went with the AOT inspired one) and placed my order. everything seemed fine at first got the confirmation email fast, shipping update a few days later. but then it kinda went downhill. the tracking showed my package stuck at some facility for like a week, and i didn’t get any real updates. ended up emailing support and to their credit, they were super fast and polite they said it looked like the carrier had delays and offered to refund shipping. package finally showed up about 2.5 weeks after i ordered, which isn’t terrible but longer than i expected. when i opened it, the jewelry itself was… okay. not bad, but the colors weren’t as vibrant as the photos online and the pendant was lighter than i thought it would be. maybe my expectations were just too high, idk. i will say the packaging was nice and it was clearly made with some care, it just didn’t hit the way i hoped it would. i ended up requesting a return again, support was great about it, super easy process, no attitude or anything. overall i wouldn’t say this is a scam or anything shady like that. it’s just one of those cases where the product didn’t match what i had pictured in my head and the shipping delay made it more frustrating. maybe others will have better luck.
really wanted to love this but it just…
really wanted to love this but it just wasn’t for me. the necklace itself looked fine, just not as bright or detailed as i was hoping from the photos. customer service was actually really helpful when i asked about returning it tho, so no complaints there. just kinda bummed it didn’t work out, might try a different piece in the future.
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