CoSupport AI Reviews 1

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

CoSupport AI is an all-in-one platform designed to automate and elevate customer service across every channel. It combines three enterprise-grade products: a fully autonomous AI Agent, an AI Assistant that boosts agent productivity with instant reply suggestions, and AI-powered Business Intelligence that transforms conversations into insights. Built on patented technology, CoSupport AI delivers up to 90% ticket automation with 99% accuracy — all without hallucinations. You can fully customize tone, and behavior to match your brand, and scale effortlessly with unlimited users. CoSupport AI is built on a patented message-generation architecture that eliminates hallucinations and guarantees reliable, brand-consistent communication. Every model can be customized to reflect your company’s tone, and response style. With omnichannel support across chat, email, and social media in over 40 languages, the platform is ideal for global customer service teams. It integrates effortlessly with industry-leading platforms like Zendesk, Freshdesk, Intercom, Salesforce, Zoho, and more — including custom tools via API. Setup takes less than 10 minutes, and the self-service interface lets your team configure, test, and deploy models independently — giving you full control without ongoing support costs. CoSupport AI also includes unlimited user access and transparent pricing with no hidden fees. Security and compliance are core to the platform: ISO 27001 certified, GDPR and CCPA compliant, with data anonymization, encryption, and dedicated servers ensuring enterprise-level protection. CoSupport AI helps cut costs, increase resolution speed, and deliver consistently exceptional customer experiences. Free trial available.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

At Digital Original

At Digital Original, we enhanced the entire user journey by integrating CoSupport AI for both onboarding and ongoing communication optimization. Many new creators previously dropped off during onboarding, but with CoSupport AI acting as a smart assistant guiding users step-by-step, answering questions, and personalizing the experience, we achieved a 30% increase in activation rates and significantly reduced support load. We implemented CoSupport BI to complement this and track communication performance across key user cohorts like artists, galleries, and collectors. With insights into response times, resolution rates, and engagement trends, we were able to identify pain points, improve UX, and support users more effectively at every stage.

April 26, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look