The most appalling company in existence. They were supposed to act on my behalf for PPI. 6 years later I am still awaiting for a final outcome. CRS don't take responsibility for their failure to act i... See more
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See what reviewers are saying
This company is crap they are chasing my husband for money he has not received we keep getting demanding letter from a company they use the money they claimed back went straight to the official receiv... See more
Paid my 26$ for an unlock waited two days the. They said its successful bit now I'm being charged an extra 79 $ scam scam scam !!! worst company yet! I want my money back wasted my time fake adds of... See more
It took a lot longer to arrange the refund [initially they said about 3 months but it ended up being more like 10 months] and once it came through, their commission [or fee] is set at 24% of the value... See more
Company details
Written by the company
We are highly experienced claims management specialists, offering a tailored PPI refund service under our No Win No Fee agreement.
Contact info
15 Telford Court, NE61 2DB, Morpeth, United Kingdom
- 01661 678007
- info@consumer-refund.org
- consumer-refund.org
Hasn’t replied to negative reviews
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The most appalling company in…
The most appalling company in existence. They were supposed to act on my behalf for PPI. 6 years later I am still awaiting for a final outcome. CRS don't take responsibility for their failure to act in their client's interest. I am now taking action against them through the Financial Ombudsman. My advice stay well clear.
The company took The company took refund related care service 0636,1890,044 of everything with no inconvenience to myself. They searched thoroughly and managed to claim over £12,000 back for me. The s
The company took refund related care service 0636,1890,044 of everything with no inconvenience to myself. They searched thoroughly and managed to claim over £12,000 back for me. The service was professional, fast and I was impressed with the level of communication. I would definately use again and recommend.
Paid my 26$ for an unlock waited two…
Paid my 26$ for an unlock waited two days the. They said its successful bit now I'm being charged an extra 79 $ scam scam scam !!! worst company yet! I want my money back wasted my time fake adds of ppl saying there quick and cheap
...they're fraudulent and scam artists never will I trust liars again!! Don't trust this company they never mentioned pre pUme t and final so 100 ?$ I got one cell unlocked last year for 25$ fml
P.p.i claim
The last correspondence I have had was a letter dated 10th August 2020. I have now given up any hope hearing from them, probably done better myself
Good Company & Helpful
Very pleased with the service I recieved, staff very knowledgeable & helpful when I have had to telephone them.
Company were able to deliver a refund…
Company were able to deliver a refund for me when it had been refused by the bank concerned so very happy with the outcome.
CRS were also very understanding and patient as I had bills to pay in relation to mothers care and had to delay paying their fee
Super efficient Consumer Refund Services
Consumer Refund Services have worked extremely well on my behalf and recovered my mis-sold PPI efficiently. I would not have been able to claim this money back so easily without their help.
Diligent and Respectful Service
Without Consumer Refund Service I would not have received any mis-sold PPI. Throughout this very long process CRS staff communications were most diligent and respectful In their response to my requests. I thank them most sincerely.
Excellent service.
I used the Consumer Refund Service to resolve my issue with a number of credit card services. On each one, a sizeable cash return was achieved, with the minimum of difficulty. Excellent service.
Very impressed and very helpful
Very impressed and very helpful. I would not have managed to get my refund, very grateful
One Happy Person
I left it late to pursue PPI refunds but just caught the deadline. Consumer Refund have been really great in sorting things out for me. They have always been available to speak to and always polite and friendly.
Thank you
Very professional
Very professional, customer servive top notch.
A perfect job, received much more than I expected.
Efficient
Efficient, professional and effective , thanks for achieving great success in claiming compensation on my behalf.
Absolutely amazing service !
I have just received a sizeable cheque from a credit card company head office, regarding a claim against Egg, long since disappeared due to a takeover by said head office. This was a result of Consumer Refund Service's persistence in pursuing my claim via the Financial Ombudsman. I last heard from CRS in Mid 2019, stating they would be contacting the Ombudsman and, lo and behold, they won the case for me and I now, almost a year and a half later and, having completely forgotten the matter, have a wonderful surprise to cheer me up somewhat in this most depressing of times. THANK YOU CRS. Can't praise you enough and I would wholeheartedly recommend your services to anyone and everyone.
We had many accounts over the years and…
We had many accounts over the years and would never of got round to checking them.thanks to consumer refund service for the excellent service.
Excellent service
Excellent service, thorough and despite the problems this year with Covid19 managed to complete my claim.
this company was quick and efficient…
this company was quick and efficient when dealing with
PPI query.
PPI recovered quickly & without fuss
misssold PPI on several lones
My experience with consumer refund services ,was second to none.Money taken from me 22 years ago for miss sold PPI,I thought was gone for ever,which was my retirement pension lump sum.Due to the excellent work ,my money was re turned.I wish to express my thanks David Davies. 5***** stars thankyou
Excellent service and a friendly…
Excellent service and a friendly approach. All together 10 out of 10
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